Jack in the Box

This is the third time in a row they’ve forgotten something. First time was the large curly fry, second time was the actual burger 🤣 now they forgot the drink and fry and I was in such a rush I didn’t even check and they gave me the wrong burger. I’m positive I was given the wrong orders each time. I used to be a regular here and now I’m going out of my way to go somewhere else.

Atmosphere: 3

Food: 3

Service: 2

absolutely horrible never come here. I was in the drive through ordering my food and then payed and they told me to wait at the front. I did and there were-no cars behind me at the time but they started coming in after a few minutes but i waited 30 MINUTES for my food to finally come. They handed the other cars behind me all their food before me even though i was first. people were walking in and out getting their orders while im sitting here waiting. to add onto that the staff was highly rude and they forgot two large curly frys. Horrible experience i would never come here again

Atmosphere: 1

Food: 1

Service: 1

Love this place

Love the tacos, ultimate cheeseburger and the shakes

Atmosphere: 5

Food: 5

Service: 5

They moved from Ketchum to Hailey... Food is Wonderful!!!

Atmosphere: 4

Food: 5

Service: 5

Terrible. I cannot believe how long I have waited for my burger.

Atmosphere: 1

Food: 1

Service: 1

Despite being super short staffed, the guys working tonight are doing their best with the resources they’re given.

Appreciate them!

Atmosphere: 5

Food: 5

Service: 5

There are no employees to take your order, which was very surprising. There is a touch screen instead. The touchscreen wouldn’t allow burger customizations, so we had to use the mobile app to order. Freestyle machine was out of probably 70% of the drink options. Tables and floors were dirty. The “bonus jack combo” showed a regular size burger in the app, but we received burgers that were kids meal size. They were also out of potato wedges. The fries tasted great and were cooked perfectly, so they did do one thing well. We won’t be back to this specific location.

Atmosphere: 1

Food: 3

Service: 1

This was a terrible place to be.

Atmosphere: 1

Food: 1

Service: 1

Tacos look like dog food

Atmosphere: 5

Food: 5

Service: 5

Very unprofessional to have staff outside during the drive-through with their headset on and smoking cigarettes and walking in as I’m placing my order. Disgusting

Atmosphere: 1

Food: 1

Service: 1

Super respectful and food was great!! And it was out to me in great timing !

Atmosphere: 5

Food: 5

Service: 5

Literally took 40 MINUTES to get our order AND they didnt give us our sauces.

Atmosphere: 1

Food: 1

Service: 1

They didn't have online order ready in time and they forgot half the order. Had to go back the next day to pick up the rest of my online order.

Atmosphere: 3

Food: 4

Service: 2

Slow service 26min for a burger, and it was wrong when I did get it

Atmosphere: 1

Food: 1

Service: 1