We use the mobile app to place our order. Two big breakfast with steak. We returned home and no steak or the hot cakes. Returned to the restaurant ask to just have the order refunded and the lady refused to return the money and would remake the original order.
Atmosphere: 1
Food: 1
Service: 1
Joey C
This location has removed the self service drink dispenser. If you’d like a refill, you will need to ask for it. Maybe when you ask, you won’t get attitude and the drink slid across the counter without a word. I found this young lady’s customer service skills lacking. Perhaps all these employees need to be retrained. There are other options for lunch in the area.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Cheeseburger, Filet-O-Fish
Ben Fields
This has been my go to McDonalds for years. Today my wife picked up dinner. My filet of fish was so old. The fish was cold and the bun was stale. There wasn't even a full slice of cheese on it. It has obviously been sitting out for hours. I decided not to eat it for fear of food poisoning.
Atmosphere: 4
Food: 1
Service: 5
Grant Breuer
They messed up my order 2 different times about 2 months apart. Requested a sausage egg biscuit. Both times I was given a sausage egg CHEESE biscuit. I didn't request cheese, yet both times I had cheese.
Food: 4
Service: 1
Andreii Trokhymenko
23-40 closed!!!
John
You can always tell when they dont care
Atmosphere: 2
Food: 1
Service: 2
Amorain
Every single time I come here I'm asked to wait around the corner, even when there is only one person in line behind me....ridiculous!
The diet Coke at this location is awful tasting. Other McDonald's locally are getting the mix correct, and their diet Coke tastes good. I now travel further to a different McDonald's to buy food and drink because of the bad diet Coke here. Management needs to fix this by seeing how other McDonald's are correctly mixing the drink.
Food: 4
Service: 5
Miguel R
I hope the owner reads this. I will start with a compliment to the daytime crew and their managers. They are fast and accurate…and friendly. No issues whatsoever. I go to your restaurant ALLOT because I literally live across the street. I wish I could give your restaurant a solid thumbs up, but I can’t. Not yet.
Here’s the bad news. The closing shift crew absolutely sucks. I went in today and the dining room was trashed as I saw the manager with his cane walk right past it to go on his break. Music was blasting in the back (music that is not appropriate for a public establishment), frustrated Doordashers waiting for their orders (I helped a woman cancel her order because she had already been waiting over 15 minutes), and orders on the order display were being placed on the wrong column. I saw several orders being placed in the “Now Serving” column, but were in reality STILL being prepared.
I have worked well over 30 years in the public service industry including stores and restaurants. I have managed and trained many so I know how to run a business professionally and successfully. The night crew needs a serious turnover. I will provide fotos soon
Atmosphere: 2
Food: 2
Service: 2
Parwiz Ahmad
Without sauces, and at the same time, they lied to me by saying they had put sauces in my to-go bag.
Service: 1
Tiffany Ward
We live about 30 seconds from this location so of course this would be the McDonald's we would use when we want something g fast. The problem is, THEY DON'T PAY ATTENTION. Literally, ever. It never fails every single time I order delivery, pick up, drive through, or anything they are ALEAYS screwing up the order. Bags are thrown together haphazardly with fries dumping out and sandwiches half open, sauces are never accounted for, and heaven forbid you order more than one bundle, you'll only receive half the food ordered. I have to be one of those perks every time now that holds up the line because I've been burnt by this specific location so many times I have to check the bag and make sure everything is there. When delivered it's much the same. I worked Mcds for 2.5 years and if this is the standard they are allowing now it's appalling. Messy bags, half filled fry boxes (can't even count how many times I've gotten a large and two medium fries just to dump an entire medium in the large box to fill it) This place is a joke and they are making zero effort to improve after 3 years of my living so close. We only go here if my bf is literally begging and even then he apologizes because he already knows there will guaranteed be issues.
Great as ever
Atmosphere: 4
Food: 4
Service: 4
Raw French fries
Reliable menu
Atmosphere: 5
Food: 5
Service: 5
We use the mobile app to place our order. Two big breakfast with steak. We returned home and no steak or the hot cakes. Returned to the restaurant ask to just have the order refunded and the lady refused to return the money and would remake the original order.
Atmosphere: 1
Food: 1
Service: 1
This location has removed the self service drink dispenser. If you’d like a refill, you will need to ask for it. Maybe when you ask, you won’t get attitude and the drink slid across the counter without a word. I found this young lady’s customer service skills lacking. Perhaps all these employees need to be retrained. There are other options for lunch in the area.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Cheeseburger, Filet-O-Fish
This has been my go to McDonalds for years. Today my wife picked up dinner. My filet of fish was so old. The fish was cold and the bun was stale. There wasn't even a full slice of cheese on it. It has obviously been sitting out for hours. I decided not to eat it for fear of food poisoning.
Atmosphere: 4
Food: 1
Service: 5
They messed up my order 2 different times about 2 months apart. Requested a sausage egg biscuit. Both times I was given a sausage egg CHEESE biscuit. I didn't request cheese, yet both times I had cheese.
Food: 4
Service: 1
23-40 closed!!!
You can always tell when they dont care
Atmosphere: 2
Food: 1
Service: 2
Every single time I come here I'm asked to wait around the corner, even when there is only one person in line behind me....ridiculous!
Restaurantji Recommends
The diet Coke at this location is awful tasting. Other McDonald's locally are getting the mix correct, and their diet Coke tastes good. I now travel further to a different McDonald's to buy food and drink because of the bad diet Coke here. Management needs to fix this by seeing how other McDonald's are correctly mixing the drink.
Food: 4
Service: 5
I hope the owner reads this.
I will start with a compliment to the daytime crew and their managers. They are fast and accurate…and friendly. No issues whatsoever. I go to your restaurant ALLOT because I literally live across the street. I wish I could give your restaurant a solid thumbs up, but I can’t. Not yet.
Here’s the bad news. The closing shift crew absolutely sucks. I went in today and the dining room was trashed as I saw the manager with his cane walk right past it to go on his break. Music was blasting in the back (music that is not appropriate for a public establishment), frustrated Doordashers waiting for their orders (I helped a woman cancel her order because she had already been waiting over 15 minutes), and orders on the order display were being placed on the wrong column. I saw several orders being placed in the “Now Serving” column, but were in reality STILL being prepared.
I have worked well over 30 years in the public service industry including stores and restaurants. I have managed and trained many so I know how to run a business professionally and successfully. The night crew needs a serious turnover. I will provide fotos soon
Atmosphere: 2
Food: 2
Service: 2
Without sauces, and at the same time, they lied to me by saying they had put sauces in my to-go bag.
Service: 1
We live about 30 seconds from this location so of course this would be the McDonald's we would use when we want something g fast. The problem is, THEY DON'T PAY ATTENTION. Literally, ever. It never fails every single time I order delivery, pick up, drive through, or anything they are ALEAYS screwing up the order. Bags are thrown together haphazardly with fries dumping out and sandwiches half open, sauces are never accounted for, and heaven forbid you order more than one bundle, you'll only receive half the food ordered. I have to be one of those perks every time now that holds up the line because I've been burnt by this specific location so many times I have to check the bag and make sure everything is there. When delivered it's much the same. I worked Mcds for 2.5 years and if this is the standard they are allowing now it's appalling. Messy bags, half filled fry boxes (can't even count how many times I've gotten a large and two medium fries just to dump an entire medium in the large box to fill it)
This place is a joke and they are making zero effort to improve after 3 years of my living so close. We only go here if my bf is literally begging and even then he apologizes because he already knows there will guaranteed be issues.
Atmosphere: 2
Food: 2
Service: 1
Excellent service and good food
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Mcdouble, Mcchicken, Big Mac
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