Subway
1789 W Franklin Rd, Meridian
(208) 888-1477
Recent Reviews
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Workers are very kind food is delicious and the place is nice and clean! I one hundred percent recommend they comply very kindly
Atmosphere: 5
Food: 5
Service: 5
I came in this morning. Even though it was super busy, the gal that helped me was really quick and friendly. I will definitely be back
Atmosphere: 5
Food: 5
Service: 5
The place is so clean, the employee that helped me was efficient and so sweet
Atmosphere: 5
Food: 5
Service: 5
I am extremely disappointed with the service I received during my recent visit to this Subway location. My experience was completely unacceptable, all due to one employee—Adrian.
I arrived 15 minutes before closing to order two simple sandwiches. Rather than greeting us or acknowledging our presence, Adrian had us wait for 10 minutes while he made sandwiches for other customers. After that, instead of taking our order, he told us we should go to a different Subway location because he didn't have time to make two sandwiches. Completely unprofessional.
Eventually, after some pushback, Adrian reluctantly agreed to make both sandwiches—but not without a visibly bad attitude and zero courtesy. It was clear he just wanted to leave early and had no interest in doing his job properly.
I don’t typically leave negative reviews, but this kind of service should not be acceptable. If employees like Adrian can’t handle basic customer service, they shouldn’t be working in a customer-facing role. I'd also like to add that the 2 sandwiches he made were extremely messy and sloppy.
Do better, Subway—your customers deserve respect no matter what time they walk in the door.
Atmosphere: 1
Food: 1
Service: 1
The employees were top notch. Always! But the manager they have? She seems extremely lazy and super rude to her employees. Not sure what her plans are or her issues with her employees. It just looked to me like she didn't want to do the work and was blaming it on her teenage staff. In my opinion? Being in a management position for our younger generation, she should be more of an advocate than break them down in front of customers. It was extremely uncomfortable for all of us.
Atmosphere: 5
Food: 5
Service: 5
Subway is my girl's favorite food.
Kinda wish they'd shut this location down and let a properly managed sandwich shop take it's place.
Having a single employee staffed with a line of 10 people waiting is not fun for anyone.
I don't want to spend 30 min here.
Atmosphere: 1
Food: 1
Service: 1
Not sure if short staffed today, but waited in drive thru 20 minutes. Wouldn’t mind if the employee was at least friendly. She was very short and quick when asking anything after every question. So I forgot to ask for pickles on the sandwich, when I got to window I asked for a side to not make her life more difficult, she walked away for a minute or 2 and then conveniently they were out of pickles. I had also asked for ranch and the chipotle sauce and I somehow got the sweet onion sauce which ruined my whole sandwich…
Atmosphere: 1
Food: 1
Service: 1
Waited for over 15 minutes in drive through as a saw people go inside and get there food before me.
Atmosphere: 1
Food: 3
Service: 1
I get the new spicy nacho chicken sandwich and after she’s done making my sandwich I ask where is the nacho cheese. She said they are out. Then why make the spicy nacho sandwich….. 12 dollars for crap
Atmosphere: 1
Food: 1
Service: 5
Restaurantji Recommends
Hood food made to order and quickly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Elite Chicken & Bacon Ranch
The person working the cash register and wrapping up the sandwich is always the newest member of the team and it takes the longest if you order a warm sandwich you would like to be able to eat it while it’s warm takes way too long to check out. Manager stands there and watches.
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: B L T, Elite Chicken & Bacon Ranch
Rude young girl with attitude. Quit talking to me on the microphone through the drive-thru got my order completely wrong and flipped attitude the whole time I drove off
Raley's customer service was phenomenal. Super grateful, and good customer service is hard to find these days
Atmosphere: 5
Food: 5
Service: 5
An absolute joke and the employees are the worst. Horrible customer service everytime and you place an online order and it’s not even close to ready when they say . Close this place down
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