What an odd and unpleasant experience this evening. Neither of the young girls who made my sandwich or rang me up even acknowledged me or treated me like I was a person. Ok Fine, the sandwich looked good at least and thanked them both for it - no reply.
I sit down to eat, and a group of four male teens come in, who apparently know the blonde young woman whose family runs the store? She and her other coworker let all four of these young men into the back of the restaurant, and on to the sandwich line. Two of the young men got their hands in the food and the purpose I guess was to make a Tik Tok? They were all back there for about twenty mins. Is this good food safety practices? How is this appropriate?
I don’t want to eat somewhere where anyone can just go into the back and touch the food. I will be calling the health department. I asked the young blonde woman for the store phone number and store owner, and she replied she wouldn’t get in trouble, so why bother. Maybe don’t let teens run the site into the ground? Great way to treat your customers 👍
Atmosphere: 1
Food: 3
Service: 1
Lala Rowett
wonderful staff, very helpful and did an amazing job making the sandwich’s. very friendly when walking in, best place to get a sandwich.
Atmosphere: 5
Food: 5
Service: 5
Dan Meeks
I wanted olives on my sandwich and I didn't get them and she charged me 16.75 for a sandwich
Atmosphere: 1
Food: 1
Service: 1
Lala
I just wanted to thank Bryon for doing such a great job. My partner and I were blown away by how nice he was and how great of an attitude he had. Thank you Bryon! You are very much appreciated. God bless you
Atmosphere: 5
Food: 5
Service: 5
Addison Lord
Having to wait for them to come out of the back was very time consuming and the service was horrible. The delivery worker had attitude and got mad because I couldn’t hear them.
Atmosphere: 1
Food: 4
Service: 1
Brandon Atherton
This location can be hit or miss. Today was a miss. Ordered online for pickup. One sandwich had no hot honey, which was the main thing I wanted to try and made for a very bland and dry sandwich. The other sandwich was missing the hot honey, and pickles. No mention was made when picking up that they were out of anything. Very disappointed. Just hard to get anything good from Subway anymore.
sierra snapp
Went to get sandwiches after a long day, found multiple hairs in my sandwich from the employee working there. He was not wearing a hair net and just had his hair in a pony with a hat on. I was obviously immediately disgusted and didnt eat my sandwich obviously. So before you eat your sandwich from here make sure there's no hair in it first🤮
Atmosphere: 1
Food: 1
Service: 2
Lauri Bauer
Absolutely the worst service I’ve ever experienced in a Subway. Took 25 minutes of waiting for the 4 people in front of me and another 10+ to get two servers to make my three simple sandwiches. The guy starting the sandwiches couldn’t remember any aspect of the order and didn’t even know the menu. The other guy finishing the sandwiches was just as bad and thought it funny. As I left, I warned the customers behind me. I will never return to this Subway.
Atmosphere: 1
Food: 3
Service: 1
Brian Mackley
Were out of a lot of ingredients (7pm), took over 40 mins to get our 9 sandwiches and during the wait, they turned away other customers. The disarray was disappointing.
Atmosphere: 1
Food: 2
Service: 1
Elias L
dump workers got no idea what they doing and missing half the bread and meat. food was good though service took forever
Huge props to Jackson, the best customer service I’ve ever had. This guy deserves a raise IMMEDIATELY! It’s hero’s like this who keep customers returning.
Atmosphere: 5
Food: 5
Service: 5
Rhonda Konen
Thank you for charging us for a 6 inch for my daughter then giving us a 4 inch with NO meal! Very rude staff and poor service. We were ordering a 3rx sandwich and they didn't ask if we had another one and tried to ring us out without it then got upset with me when I said I had a 3rd sandwich. I questioned it and she was rude. She didn't give us a receipt so I could confirm it either.
Kid-friendliness: I asked for a kids ham. I got charged for a 6 inch and actually got a 4 inch sandwich with NO meal. When questioned they said oh we only charged the sandwich. They don't have a 4 inch sandwich!
Atmosphere: 1
Food: 1
Service: 1
Jackson Campbell
Love working here and getting to meet various people and interact with them providing a quality customer experience and trying to give them a highlight in their day! More than a sandwich or another customer... rather a chance to brighten someone's day by being polite, courteous and exceeding their expectations.
Vegetarian options: Veggie Delight. As many veggies as you want on our delicious bread, wraps, or Flatbread. Bowls Also available.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Meatball Marinara, The Hotshot Italiano
Zac Tornquist
Ordered online, showed up a couple minutes early to pick up and the girl working (the only person working at the Subway) was nowhere to be seen.She shows up 10 minutes later and had been shopping in the Walmart..Life happens, I get it. Perhaps it was something she really needed to buy, in the middle of her shift, with no coverage.. but the following interaction was so awkward I was just kinda speechless.Now that I'm complaining about customer service at Subway, I am officially old..
Atmosphere: 2
Food: 3
Service: 1
Seth Agee
There wasn't a clean table at all in the store. Floor wasn't clean (lobby and behind line) soda area wasn't stocked or clean. Line wasn't stocked at all neither where chips. Sanitizer buckets look like they havnt been changed since opening(2 hour max before changing). The female working didn't bother to wash her Hands or change gloves after sneezing twice then proceeded to make an online order.i don't think I'll be returning to this store.
What an odd and unpleasant experience this evening. Neither of the young girls who made my sandwich or rang me up even acknowledged me or treated me like I was a person. Ok Fine, the sandwich looked good at least and thanked them both for it - no reply.
I sit down to eat, and a group of four male teens come in, who apparently know the blonde young woman whose family runs the store? She and her other coworker let all four of these young men into the back of the restaurant, and on to the sandwich line. Two of the young men got their hands in the food and the purpose I guess was to make a Tik Tok? They were all back there for about twenty mins. Is this good food safety practices? How is this appropriate?
I don’t want to eat somewhere where anyone can just go into the back and touch the food. I will be calling the health department. I asked the young blonde woman for the store phone number and store owner, and she replied she wouldn’t get in trouble, so why bother. Maybe don’t let teens run the site into the ground? Great way to treat your customers 👍
Atmosphere: 1
Food: 3
Service: 1
wonderful staff, very helpful and did an amazing job making the sandwich’s. very friendly when walking in, best place to get a sandwich.
Atmosphere: 5
Food: 5
Service: 5
I wanted olives on my sandwich and I didn't get them and she charged me 16.75 for a sandwich
Atmosphere: 1
Food: 1
Service: 1
I just wanted to thank Bryon for doing such a great job. My partner and I were blown away by how nice he was and how great of an attitude he had. Thank you Bryon! You are very much appreciated. God bless you
Atmosphere: 5
Food: 5
Service: 5
Having to wait for them to come out of the back was very time consuming and the service was horrible. The delivery worker had attitude and got mad because I couldn’t hear them.
Atmosphere: 1
Food: 4
Service: 1
This location can be hit or miss. Today was a miss. Ordered online for pickup. One sandwich had no hot honey, which was the main thing I wanted to try and made for a very bland and dry sandwich. The other sandwich was missing the hot honey, and pickles. No mention was made when picking up that they were out of anything. Very disappointed. Just hard to get anything good from Subway anymore.
Went to get sandwiches after a long day, found multiple hairs in my sandwich from the employee working there. He was not wearing a hair net and just had his hair in a pony with a hat on. I was obviously immediately disgusted and didnt eat my sandwich obviously. So before you eat your sandwich from here make sure there's no hair in it first🤮
Atmosphere: 1
Food: 1
Service: 2
Absolutely the worst service I’ve ever experienced in a Subway. Took 25 minutes of waiting for the 4 people in front of me and another 10+ to get two servers to make my three simple sandwiches. The guy starting the sandwiches couldn’t remember any aspect of the order and didn’t even know the menu. The other guy finishing the sandwiches was just as bad and thought it funny. As I left, I warned the customers behind me. I will never return to this Subway.
Atmosphere: 1
Food: 3
Service: 1
Were out of a lot of ingredients (7pm), took over 40 mins to get our 9 sandwiches and during the wait, they turned away other customers. The disarray was disappointing.
Atmosphere: 1
Food: 2
Service: 1
dump workers got no idea what they doing and missing half the bread and meat. food was good though service took forever
Atmosphere: 1
Food: 5
Service: 1
Restaurantji Recommends
Huge props to Jackson, the best customer service I’ve ever had. This guy deserves a raise IMMEDIATELY! It’s hero’s like this who keep customers returning.
Atmosphere: 5
Food: 5
Service: 5
Thank you for charging us for a 6 inch for my daughter then giving us a 4 inch with NO meal! Very rude staff and poor service. We were ordering a 3rx sandwich and they didn't ask if we had another one and tried to ring us out without it then got upset with me when I said I had a 3rd sandwich. I questioned it and she was rude. She didn't give us a receipt so I could confirm it either.
Kid-friendliness: I asked for a kids ham. I got charged for a 6 inch and actually got a 4 inch sandwich with NO meal. When questioned they said oh we only charged the sandwich. They don't have a 4 inch sandwich!
Atmosphere: 1
Food: 1
Service: 1
Love working here and getting to meet various people and interact with them providing a quality customer experience and trying to give them a highlight in their day! More than a sandwich or another customer... rather a chance to brighten someone's day by being polite, courteous and exceeding their expectations.
Vegetarian options: Veggie Delight. As many veggies as you want on our delicious bread, wraps, or Flatbread. Bowls Also available.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Meatball Marinara, The Hotshot Italiano
Ordered online, showed up a couple minutes early to pick up and the girl working (the only person working at the Subway) was nowhere to be seen.She shows up 10 minutes later and had been shopping in the Walmart..Life happens, I get it. Perhaps it was something she really needed to buy, in the middle of her shift, with no coverage.. but the following interaction was so awkward I was just kinda speechless.Now that I'm complaining about customer service at Subway, I am officially old..
Atmosphere: 2
Food: 3
Service: 1
There wasn't a clean table at all in the store. Floor wasn't clean (lobby and behind line) soda area wasn't stocked or clean. Line wasn't stocked at all neither where chips. Sanitizer buckets look like they havnt been changed since opening(2 hour max before changing). The female working didn't bother to wash her Hands or change gloves after sneezing twice then proceeded to make an online order.i don't think I'll be returning to this store.
Atmosphere: 1
Food: 1
Service: 1
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