Worst customer service I’ve experienced at a coffee shop in Idaho and it’s weird because Dutch bros is normally known for having excellent service.
Atmosphere: 4
Food: 4
Service: 2
Rachael Gibson
Baristas are friendly and the location is usually not that busy, so I can be in and out - plus they make them super fast (unless it’s the morning - then expect to sit in line for thirty minutes because there’s only one person taking orders). I’ve never had an issue with drinks. The only problem with this location is that they have two lanes, though the one on the right is rarely used because it’s kind of unspoken that you line up behind whoever was in front of you first. Sometimes there’s a long line on the left, and you get cars who just pass everyone and go into the other lane. Just a little poorly planned out when they built this location.
TJ Hansen
I am not really a fan of chains, but sometimes it's nice to get a specific thing. I get a lemonade and I have a very specific though simple way I ask for it ... This location was just not great. The girls were fake friendly, they seemed to really struggle to understand what I was asking for, or how to ring it up, though I've never had that problem at any other location. After I got it, on glance it wasn't correct, I took it anyway, but it was awful. Tasted like crystal light powder and artificial dye. I have never asked for something to be remade but I did this time, and the girls were ruder and the drink even worse the second time. I had to trash it. Such a bummer.
Service: 1
Stelladragon14
This Dutch is always friendly and they always get my order right!
Wayne H
Not sure if its service of employees, its more of having employees thats kept outside to take the orders quick an fast.
Kid-friendliness: These empoyees are awesome for kid friendley service !
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Caramelizer
Jennifer Gomez
Waited a year to go here a second time and ordered a iced vanilla latte and all I tasted was coffee no vanilla what so ever so that was disappointing. However my mom ordered a blended golden eagle and it was delicious, so I feel its getting better. So 5/10 I'd say.
Atmosphere: 3
Food: 2
Service: 3
Emily Ramirez
Generally fine: usual quality drinks, food and service. Weekends though are super bad as far as the waits and the lines. The double line is also very ineffective when the lines get really long. There’s no traffic control and people don’t pay attention to who was ahead of them to let folks merge.
Atmosphere: 5
Food: 5
Service: 3
Lawrence Hack
Amazing attitude!
Atmosphere: 5
Food: 5
Service: 5
Cody Summers
Ellie was amazing! We totally vibed with her,and she had great suggestions for drinks! She made the quick stop for some caffeine such a remarkable experience!
Atmosphere: 5
Food: 1
Service: 5
Recommended dishes: Kicker
Dallena Wood
The staff were amazing. Gave aus great ideas to try in drink selection. Great way to start vacation.
Dutch bros always has great drinks. But this location is slow and very slow, 10min to wait for a drink when no one is in line, please hire good people, workers here are slow and service terrible
Atmosphere: 1
Food: 5
Service: 1
Racheal Martin
Whats with the hours here?? Way different hours...
Worst customer service I’ve experienced at a coffee shop in Idaho and it’s weird because Dutch bros is normally known for having excellent service.
Atmosphere: 4
Food: 4
Service: 2
Baristas are friendly and the location is usually not that busy, so I can be in and out - plus they make them super fast (unless it’s the morning - then expect to sit in line for thirty minutes because there’s only one person taking orders). I’ve never had an issue with drinks. The only problem with this location is that they have two lanes, though the one on the right is rarely used because it’s kind of unspoken that you line up behind whoever was in front of you first. Sometimes there’s a long line on the left, and you get cars who just pass everyone and go into the other lane. Just a little poorly planned out when they built this location.
I am not really a fan of chains, but sometimes it's nice to get a specific thing. I get a lemonade and I have a very specific though simple way I ask for it ... This location was just not great. The girls were fake friendly, they seemed to really struggle to understand what I was asking for, or how to ring it up, though I've never had that problem at any other location. After I got it, on glance it wasn't correct, I took it anyway, but it was awful. Tasted like crystal light powder and artificial dye. I have never asked for something to be remade but I did this time, and the girls were ruder and the drink even worse the second time. I had to trash it. Such a bummer.
Service: 1
This Dutch is always friendly and they always get my order right!
Not sure if its service of employees, its more of having employees thats kept outside to take the orders quick an fast.
Kid-friendliness: These empoyees are awesome for kid friendley service !
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Caramelizer
Waited a year to go here a second time and ordered a iced vanilla latte and all I tasted was coffee no vanilla what so ever so that was disappointing. However my mom ordered a blended golden eagle and it was delicious, so I feel its getting better. So 5/10 I'd say.
Atmosphere: 3
Food: 2
Service: 3
Generally fine: usual quality drinks, food and service. Weekends though are super bad as far as the waits and the lines. The double line is also very ineffective when the lines get really long. There’s no traffic control and people don’t pay attention to who was ahead of them to let folks merge.
Atmosphere: 5
Food: 5
Service: 3
Amazing attitude!
Atmosphere: 5
Food: 5
Service: 5
Ellie was amazing! We totally vibed with her,and she had great suggestions for drinks! She made the quick stop for some caffeine such a remarkable experience!
Atmosphere: 5
Food: 1
Service: 5
Recommended dishes: Kicker
The staff were amazing. Gave aus great ideas to try in drink selection. Great way to start vacation.
Service: 5
Recommended dishes: Tropical, Caramelizer
Restaurantji Recommends
Dutch bros always has great drinks. But this location is slow and very slow, 10min to wait for a drink when no one is in line, please hire good people, workers here are slow and service terrible
Atmosphere: 1
Food: 5
Service: 1
Whats with the hours here?? Way different hours...
Not what it used to be...
Atmosphere: 3
Food: 3
Service: 3
Went on a referral. Was not disappointed. ?
Food: 5
Service: 5
Super sweet crew
Atmosphere: 5
Food: 5
Service: 5
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