Smoky Mountain Pizzeria & Grill

Terrible slow service. Short staffed. Hire some more employees instead of lining the boss' pockets.

Atmosphere: 2

Food: 4

Service: 1

The sandwich I had was just okay nothing to write home about.

Atmosphere: 2

Food: 3

Service: 3

Amazing calzone with generous toppings. Loved the garlic sauce to dip it in. Will definitely go back!

Atmosphere: 5

Food: 5

Service: 5

If you don't care about cheese, then order the pizza. But if you like a little bit of cheese on your $35 pizza you better look elsewhere. Tables were sticky and greasy, pizza was tolerable at best because of a lack of cheese.

Atmosphere: 4

Food: 2

Service: 4

Our server was outstanding

Atmosphere: 5

Food: 4

Service: 5

Floors dirty & wet, table sticky. Restroom not stocked. Slow greeting & service. Understaffed. Servers stretched thin, working hard to keep up. My spaghetti sauce tasted out of a can, not well seasoned or developed.

Atmosphere: 2

Food: 3

Service: 2

The experience at Smoky Mountain was disappointing—it is not what it once was. The deserted parking lot was the first ominous clue. The pizza was unappetizing, and the service felt neglectful. What used to be a great spot has become an easy place to skip. I hope they can address these glaring issues and restore its quality before it's too late.

Atmosphere: 3

Food: 2

Service: 2

I don't know how the food was it was a door dash delivery but people were super friendly

Atmosphere: 5

Service: 5

Went there for lunch at 1130. Our waitress came quickly and we weren't ready but then she came back back too soon and we still weren't ready. When we were ready she was nowhere to be seen. When she finally came back (they were not busy at all) we ordered an appetizer and lunch. We told her we wanted the appetizer first. And of course, we had barely started the appetizer when she brought out our lunch plates. This is my biggest pet peeve. My lunch was now going get cold while I ate my appetizer. There was no reason to do that to us. They had maybe 5 tables.

Atmosphere: 2

Food: 4

Service: 1

Servers never checked in on us and we were a 20 top. Brought us the wrong drinks and had all the tickets messed up.

Atmosphere: 4

Food: 4

Service: 2

It's a great place for a larger group (we had 10).
We needed two high chairs. After looking at several different high chairs, we could only find one that had the safety belts.
One of the adults in our party had to take their belt off and tie the baby into the high chair.

Atmosphere: 4

Food: 5

Service: 4

Great Pizza Hut

Atmosphere: 5

Food: 5

Service: 5

My family of four went to Smokey Mountain late Sunday night for dinner. Our waiter was the absolute best!! My husband and kids all had personal pizzas. My daughter’s plate was very hot and with her being so young he was worried about her burning her hands so he went back and got a cooler plate for her to use. He also noted that the bread that came with my fettuccine wasn’t as fresh so he brought me fresh out of the oven bread. He kept up on all our drinks and when it was time for us to pay he brought our ticket and mentioned that because it was Sunday, kids eat free. We had no idea!! Then he brought graham crackers baggies for our kids to enjoy on the way home. He was seriously the best waiter we’ve had in a long time and we made sure he got the best tip for how much effort he put into serving our table. I wish I could mention his name but I forgot to ask. When my husband asked if they had sweet tea to drink he said unfortunately no and how much he wished they did because he was from the south. The food was great but what really highlighted our experience was our amazing waiter!!

We had pizza, fries, salads, salmon, steak, and shrimp scampi. All were excellent. We are coming back! Great server as well.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Veggie Pizza, The Smokehouse Pizza, Personal Pizza

Very good, simple food.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Brie Kisses