Noodles and Company

Found a fingernail in my food, pretty disgusting, and the employees there are pretty unprofessional and rude to their coworker with a disability.

Atmosphere: 1

Food: 3

Service: 1

Nice clean place, great service. I'm just a picky noodle person. Good food and fresh just not for me. I will try again. Think I'll go for the Mac and cheese

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Alfredo with Parmesan Crusted Chicken

Terrible employees

Atmosphere: 1

Food: 1

Service: 1

This is some of the best food I've had in a while! Definitely will be returning to try some new options.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Alfredo with Parmesan Crusted Chicken

Ordered the Japanese udon noodles with steak.... It was dry and kinda had a texture like it was made the day before and heated up in the microwave. Barely any steak in it which was $5 extra. I won't be going back

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Japanese Pan Noodles

Waited for several minutes to be served while we could see 3 girls talking in the back. We called out several time and were either not heard or ignored and then they disappeared out of site into the back. After a few more minutes of still not getting service I poked my head around the corner and yelled “hello” and then finally to have a girl come to the front “very annoyed” and with a terrible attitude say “what do you want”. Needless to say we walked out and will not be returning.

Atmosphere: 1

Food: 1

Service: 1

Update : the area manager, Andrew, located in twin falls, did contact me and send me a hand written and addressed card with 2 free bowl coupons and 1 bogo free coupon. The after support from this issue has been satisfactory and I’ve increased my rating from 1 star to 2 stars.

Worse than unimpressive. I placed an online order, through their website, at 9:13pm, for one meal. When I arrived at 9:45pm and it was my turn at the counter I let them know I was there for a pickup order and my name, the person at the counter couldn’t find my food, and asked me to double check if it was at this location. I did so and read off the address to confirm if that is where they were, the employee stared at me blankly, so I clarified and they wanted to see my phone to confirm it said noodles co Nampa. They left and went into the back again, and came back telling me they don’t take orders after 9:45pm and I wouldn’t be able to get any food. I told them my card was already charged, and I would like my food. They turned and went to the back again without saying anything to me, and came back to tell me I needed to get a refund with door dash, I told them again I ordered through the noodles website, and I placed my order 30 before they said they stop taking orders. They again turned and left to the back without a word. Eventually someone from the kitchen peaked above the counter and told me someone was working on my refund. The person who completed the refund stepped one step around the kitchen corner, told me my refund is done and gave me a thumbs up and turned back around.

This is easily the worst service I have received at a food place in years, and definitely the worst noodles and co experience I’ve had. I have only had good experiences elsewhere, but honestly this was ridiculous and incredibly frustrating, I didn’t get my diner that I paid for, and drove 20 minutes round trip for, in additional to almost no communication from the employees.

I really recommend you do not come to this store based on my and other reviews I read today. Go anywhere else nearby.

Atmosphere: 2

Food: 1

Service: 1

Let's be real 18.50 for a small bowl of noodles with "double meat" I don't understand how these companies pop up and people go buy this stuff when you could go to a steakhouse for $25.00 each vs $18.50 3 pieces of shrimp for 4.50

Atmosphere: 2

Food: 1

Service: 3

Amazing service and food

Atmosphere: 5

Food: 5

Service: 5

Go into get some food and I was turned around because they don’t want to take in store orders … only online . Just crazy , do better .

My wife was admitted to St. Al’s nearby and it was about 8:30 pm. Came here for dinner. Wasn’t crowded, staff were nice. I ordered the Pad Thai. It was flavorful, I wish the portions were bigger. Seating inside is limited but they do have an outside dining area. I would come again.

Atmosphere: 3

Food: 4

Service: 4

Recommended dishes: Pad Thai

Wheelchair accessibility: Easy access in the parking lot as well into the dining area. No difficulty whatsoever.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Zucchini Pesto with Grilled Chicken

I love the idea of fast food pasta.

Great food!

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Pad Thai

Katie was wounderful!!! It was busy but she made us feel right at home we will be back!

Atmosphere: 5

Food: 5

Service: 5