like the pizza but it is virtually impossible to order anything through the app or website. Constantly get messages that something went wrong, or access denied. Seems to gain every time. Seems like they could pick one of their drivers at random and they could create a more reliable website, even while they are making deliveries. The staff at this location more than make up for the company’s technical shortcomings though.
Atmosphere: 2
Food: 5
Service: 2
Vic M.
Good pizza as always. They got one of our pizzas wrong, so I went back in and the manager immediately apologized and remade it free of charge.
Atmosphere: 5
Food: 5
Service: 5
Brittany Peterson
So the food was good I don't know if they were having an off night or what was happening but I walked in and asked for my order they told me I had 5 minutes left and then it'll be ready and then I come back and they tell me they don't even have an order for me and then I order and I get home and I am missing chicken wings and they have a deal that's supposed to be 1999 for the deal and that's not what they ran me out as pretty disappointed
Atmosphere: 2
Food: 4
Service: 3
Sherah Adams
Use to order a lot from here in the past. But has gone downhill. Probably fired or mistreated the original staff. Online ordering constantly fails. Any issues or order wrong would correct it. But now they don't. Don't care. And rarely have said sorry, or so replacement. Sad.
Atmosphere: 1
Food: 1
Service: 2
Amber Dietrich
Jessica is the absolute best! Amazing customer service! I go there specifically to see her 💕
Amber Shrum
When i came in for my take out, they was super friendly so fast and my food tasted the best and super hot and fresh! The best pizza hut around !!
Atmosphere: 5
Food: 5
Service: 5
Jabar
Over priced! Pizza was barely warm. Hardly any toppings. Whole pizza was just bad. There are so many better options for pizza. Just go somewhere else for your pizza. Pizza hut is done! Just trash!
Atmosphere: 1
Food: 1
Service: 2
Jasmine Ibarra Martel
IF ONLY THEY WOULD PICK UP THE DAM PHONE WHEN YOU CALL!! I love pizza hut but this experience was not the best. Lately when there busy they have a doordasher deliver the food. Which I don't care, but it's sad when it says you're food left the store and your watching an app tell you the dasher is sitting there in between your house and the store for about 20 minutes before it showed up. Then when it arrives your food that's supposed to be sealed is open and your food is cold and stale like it's been sitting out for a while. So I call the store to complain only to get the call center every time and even the call center says you just have to keep calling till you hopefully get the store. Then the lady proceeds to tells me how it seems like the stores don't like picking up there phones on purpose sometimes making it harder for the call centers as well. I'm getting tired of poor customer service..
Atmosphere: 1
Food: 3
Service: 1
Brenda Nunnya
The food and service were horrible, and the atmosphere was toxic. I ordered a pizza for delivery, but it was cold, and they messed up my order - I had specifically requested a stuffed crust.
The hot wings were a disaster. They didn't even look like hot wings. Instead, there was some really runny, white, creamy-looking stuff just thrown into the box. It wasn't even mixed with chicken; it was just poured over the top. The chicken itself was cold and hard-looking, and it seemed really old.
I called to have it remade, and they agreed to deliver a new order. However, when I opened the second delivery, I was appalled to find hair all through my pizza. I counted eight hairs before I gave up - they were baked into the cheese and toppings. When I spoke to the manager about the issue, they were very rude and snide.
As a result, my kids and I didn't get a decent dinner that night. We ended up settling for peanut butter and jelly sandwiches. The experience was disheartening and ruined my appetite for pizza forever.
Atmosphere: 1
Food: 1
Service: 1
Dena Avella
Love their meat lovers
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Oven-Baked Cheesy Alfredo Pasta
Ordered stuffed crust pepperoni with mushrooms. Tastes delicious!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Green J
All 3 of our pizzas had very little meat on them. Flavor seems to be missing with these pizzas nowadays. Just bland. Bread sticks we're good. Service was good but, they definitely need more employees/help on the weekends.
Atmosphere: 3
Food: 3
Service: 5
Recommended dishes: Cheese Sticks, Breadsticks
Damiano Maldonado
Pizza is like a piece of cardboard. Disappointed in my order
Food: 1
Sonya Kline
I have had to pick up door dash orders for the last 2 nights. Same girl, not wearing a name tag. Redish hair, tattoos, dog paws tattooed on her left arm. Totally unfriendly person. First night she asked me if I had a bag. I tell her no, she just tosses a pizza doordash bag on the counter, says "they" don't let me deliver without it. Who is they? I'm the dasher and never been told I NEED a bag. Then says to me"sign the paper" when the order is ready, "here you go" sets pizza down walls away. Tonight, I walk in say it's a dash for, i give the ID. They'll call when it's out and turned around walks off. Same with others. No friendly greeting, no personality, just rude.
Flor Gaona
I placed an online order for pick up. When I arrived to pick up my pizzas th me employee did not offer to show me my order. As advertised in the store if they do not offer to show you your order, the order is free. When I brought this up, the employee and two managers refused to honor it. I was informed I can get a free pizza or a store credit. I let them know I did not want either. I wanted what was advertised and they still refused.
like the pizza but it is virtually impossible to order anything through the app or website. Constantly get messages that something went wrong, or access denied. Seems to gain every time. Seems like they could pick one of their drivers at random and they could create a more reliable website, even while they are making deliveries. The staff at this location more than make up for the company’s technical shortcomings though.
Atmosphere: 2
Food: 5
Service: 2
Good pizza as always. They got one of our pizzas wrong, so I went back in and the manager immediately apologized and remade it free of charge.
Atmosphere: 5
Food: 5
Service: 5
So the food was good I don't know if they were having an off night or what was happening but I walked in and asked for my order they told me I had 5 minutes left and then it'll be ready and then I come back and they tell me they don't even have an order for me and then I order and I get home and I am missing chicken wings and they have a deal that's supposed to be 1999 for the deal and that's not what they ran me out as pretty disappointed
Atmosphere: 2
Food: 4
Service: 3
Use to order a lot from here in the past. But has gone downhill. Probably fired or mistreated the original staff. Online ordering constantly fails. Any issues or order wrong would correct it. But now they don't. Don't care. And rarely have said sorry, or so replacement. Sad.
Atmosphere: 1
Food: 1
Service: 2
Jessica is the absolute best! Amazing customer service! I go there specifically to see her 💕
When i came in for my take out, they was super friendly so fast and my food tasted the best and super hot and fresh! The best pizza hut around !!
Atmosphere: 5
Food: 5
Service: 5
Over priced! Pizza was barely warm. Hardly any toppings. Whole pizza was just bad. There are so many better options for pizza. Just go somewhere else for your pizza. Pizza hut is done! Just trash!
Atmosphere: 1
Food: 1
Service: 2
IF ONLY THEY WOULD PICK UP THE DAM PHONE WHEN YOU CALL!! I love pizza hut but this experience was not the best. Lately when there busy they have a doordasher deliver the food. Which I don't care, but it's sad when it says you're food left the store and your watching an app tell you the dasher is sitting there in between your house and the store for about 20 minutes before it showed up. Then when it arrives your food that's supposed to be sealed is open and your food is cold and stale like it's been sitting out for a while. So I call the store to complain only to get the call center every time and even the call center says you just have to keep calling till you hopefully get the store. Then the lady proceeds to tells me how it seems like the stores don't like picking up there phones on purpose sometimes making it harder for the call centers as well. I'm getting tired of poor customer service..
Atmosphere: 1
Food: 3
Service: 1
The food and service were horrible, and the atmosphere was toxic. I ordered a pizza for delivery, but it was cold, and they messed up my order - I had specifically requested a stuffed crust.
The hot wings were a disaster. They didn't even look like hot wings. Instead, there was some really runny, white, creamy-looking stuff just thrown into the box. It wasn't even mixed with chicken; it was just poured over the top. The chicken itself was cold and hard-looking, and it seemed really old.
I called to have it remade, and they agreed to deliver a new order. However, when I opened the second delivery, I was appalled to find hair all through my pizza. I counted eight hairs before I gave up - they were baked into the cheese and toppings. When I spoke to the manager about the issue, they were very rude and snide.
As a result, my kids and I didn't get a decent dinner that night. We ended up settling for peanut butter and jelly sandwiches. The experience was disheartening and ruined my appetite for pizza forever.
Atmosphere: 1
Food: 1
Service: 1
Love their meat lovers
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Oven-Baked Cheesy Alfredo Pasta
Restaurantji Recommends
Ordered stuffed crust pepperoni with mushrooms. Tastes delicious!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
All 3 of our pizzas had very little meat on them. Flavor seems to be missing with these pizzas nowadays. Just bland. Bread sticks we're good. Service was good but, they definitely need more employees/help on the weekends.
Atmosphere: 3
Food: 3
Service: 5
Recommended dishes: Cheese Sticks, Breadsticks
Pizza is like a piece of cardboard. Disappointed in my order
Food: 1
I have had to pick up door dash orders for the last 2 nights. Same girl, not wearing a name tag. Redish hair, tattoos, dog paws tattooed on her left arm. Totally unfriendly person. First night she asked me if I had a bag. I tell her no, she just tosses a pizza doordash bag on the counter, says "they" don't let me deliver without it. Who is they? I'm the dasher and never been told I NEED a bag. Then says to me"sign the paper" when the order is ready, "here you go" sets pizza down walls away. Tonight, I walk in say it's a dash for, i give the ID. They'll call when it's out and turned around walks off. Same with others. No friendly greeting, no personality, just rude.
I placed an online order for pick up. When I arrived to pick up my pizzas th me employee did not offer to show me my order. As advertised in the store if they do not offer to show you your order, the order is free. When I brought this up, the employee and two managers refused to honor it. I was informed I can get a free pizza or a store credit. I let them know I did not want either. I wanted what was advertised and they still refused.
Atmosphere: 1
Food: 4
Service: 1
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