If I could give no stars, I would. I recently visited Starbucks and ordered a grande drink without ice, expecting a full cup of my beverage. However, I was shocked to pull up to the window and receive a cup that was only half full. Not only was I asked to pay full price for essentially half a drink, but I was also disappointed by the lack of customer service when I brought it up. The drive-through attendant looked at me as if I was crazy, claiming that the reduced volume was due to my request for no ice. I’ve frequented this Starbucks before without encountering such an issue. Other Starbucks locations might upcharge $1 for no ice, which seems excessive, considering I’m essentially paying not to receive something. I make this request to avoid discomfort, as consuming cold drinks can be painful for me. It’s disheartening to see the decline in standards. When faced with boycotts, Starbucks offers free hot chocolate, but when customers begin to forget, they resort to such practices. I won’t be purchasing from Starbucks again after this disappointing experience.
Adrienne Warren
Lily is an amazing barista, she makes My drink perfect everytime and the ladies are very sweet here.
Atmosphere: 5
Food: 5
Service: 5
Ana Gonzalez
When you order two drinks with no ice at the same time but two different employees make them. One is full and one is half full.
I’ve never ordered a drink with no ice at any other location or business where is half full. I’ve never had this issue at any other location in my area.
I mention it to the barista and she says some of them add extra liquid and some don’t.
Starbucks charges for every little change on mobile app. If they don’t charge for saying no ice on mobile app or disclosing you will get a half full drink it’s not correct to be done.
Steve Langdon
This Starbucks is not a great location and it's parking area is not great. Besides that it's a typical Starbucks. However from my experience at this location the employees are friendly, professional and have never messed up our orders.
Atmosphere: 4
Food: 4
Service: 5
Megan B.
Out of bagels entirely (both flavors) by 9:50 a.m…. It seems improbable, unless the store is behind on stocking. This product was my only reason for waiting in the long line, today. Surprising and disappointing. Why are most of the Starbucks locations in Idaho lacking in quality?
Atmosphere: 1
Food: 1
Service: 1
Domi G
I made an online order and when I got there, they were out of grilled cheese - my fav! Super friendly and sweet and got me a different item instead. She gave me a $4 off next visit coupon and that made my day! Thank
Atmosphere: 5
Food: 5
Service: 5
meralis
Great coffee, great service, and a nice place to do homework without interruptions.
brendalynn love
Ordered 4 drinks in a carrier in drive thru and they were too hot to touch. They didn't have cup sleves either so I had to park to go in the get sleeves so we could pick up the drinks.
Atmosphere: 4
Food: 4
Service: 3
Ben Sferle
A different location made a mistake on my order, and I didn't want to drive back. This place made me a new drink! Now, that's good service! Thank-you!
Atmosphere: 5
Food: 5
Service: 5
Traci Rugg
Piss poor service at this location, Will be taking my business back to Eagle where the staff is more friendly and not so sassy with attitudes. I do not care how busy you are, do not treat your customers poorly because you can't handle the work load. And to top it off, I dud not check my bag till on the way home, they gave me the wrong item.
I did not just pay 13.50 for a half full drink. incredibly disappointed.
Aneshia M
Super kind team and probably the best peppermint mocha Frappuccino I’ve ever had!
Atmosphere: 5
Food: 5
Service: 5
Rebecca Younger
Ordered a hot blonde roast with cream and it was
Food: 1
Zaida Ambriz
I am a regular here at starbucks and I’ve never had a problem with drinks. Every time i order some breakfast, I am always disappointed. Just today, I ordered a double-smoked bacon sandwich, and upon taking a bite, I noticed that the bacon was undercooked and noticed my sandwich was also just thrown into the bag. I understand that there was a long line, which might have affected the cooking time, but I still paid for my meal, and I expect it to meet my expectations in terms of quality. I must admit that this will be the last time I order any breakfast item from their menu.
Atmosphere: 5
Food: 1
Service: 4
shawn metts
Feels dirty, bathroom destroyed. This is at 6.30am.. Probably gets worse throughout the day.
If I could give no stars, I would. I recently visited Starbucks and ordered a grande drink without ice, expecting a full cup of my beverage. However, I was shocked to pull up to the window and receive a cup that was only half full. Not only was I asked to pay full price for essentially half a drink, but I was also disappointed by the lack of customer service when I brought it up. The drive-through attendant looked at me as if I was crazy, claiming that the reduced volume was due to my request for no ice. I’ve frequented this Starbucks before without encountering such an issue. Other Starbucks locations might upcharge $1 for no ice, which seems excessive, considering I’m essentially paying not to receive something. I make this request to avoid discomfort, as consuming cold drinks can be painful for me. It’s disheartening to see the decline in standards. When faced with boycotts, Starbucks offers free hot chocolate, but when customers begin to forget, they resort to such practices. I won’t be purchasing from Starbucks again after this disappointing experience.
Lily is an amazing barista, she makes My drink perfect everytime and the ladies are very sweet here.
Atmosphere: 5
Food: 5
Service: 5
When you order two drinks with no ice at the same time but two different employees make them. One is full and one is half full. I’ve never ordered a drink with no ice at any other location or business where is half full. I’ve never had this issue at any other location in my area. I mention it to the barista and she says some of them add extra liquid and some don’t. Starbucks charges for every little change on mobile app. If they don’t charge for saying no ice on mobile app or disclosing you will get a half full drink it’s not correct to be done.
This Starbucks is not a great location and it's parking area is not great. Besides that it's a typical Starbucks. However from my experience at this location the employees are friendly, professional and have never messed up our orders.
Atmosphere: 4
Food: 4
Service: 5
Out of bagels entirely (both flavors) by 9:50 a.m…. It seems improbable, unless the store is behind on stocking. This product was my only reason for waiting in the long line, today. Surprising and disappointing. Why are most of the Starbucks locations in Idaho lacking in quality?
Atmosphere: 1
Food: 1
Service: 1
I made an online order and when I got there, they were out of grilled cheese - my fav! Super friendly and sweet and got me a different item instead. She gave me a $4 off next visit coupon and that made my day! Thank
Atmosphere: 5
Food: 5
Service: 5
Great coffee, great service, and a nice place to do homework without interruptions.
Ordered 4 drinks in a carrier in drive thru and they were too hot to touch. They didn't have cup sleves either so I had to park to go in the get sleeves so we could pick up the drinks.
Atmosphere: 4
Food: 4
Service: 3
A different location made a mistake on my order, and I didn't want to drive back. This place made me a new drink! Now, that's good service! Thank-you!
Atmosphere: 5
Food: 5
Service: 5
Piss poor service at this location, Will be taking my business back to Eagle where the staff is more friendly and not so sassy with attitudes. I do not care how busy you are, do not treat your customers poorly because you can't handle the work load. And to top it off, I dud not check my bag till on the way home, they gave me the wrong item.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I did not just pay 13.50 for a half full drink. incredibly disappointed.
Super kind team and probably the best peppermint mocha Frappuccino I’ve ever had!
Atmosphere: 5
Food: 5
Service: 5
Ordered a hot blonde roast with cream and it was
Food: 1
I am a regular here at starbucks and I’ve never had a problem with drinks. Every time i order some breakfast, I am always disappointed. Just today, I ordered a double-smoked bacon sandwich, and upon taking a bite, I noticed that the bacon was undercooked and noticed my sandwich was also just thrown into the bag. I understand that there was a long line, which might have affected the cooking time, but I still paid for my meal, and I expect it to meet my expectations in terms of quality. I must admit that this will be the last time I order any breakfast item from their menu.
Atmosphere: 5
Food: 1
Service: 4
Feels dirty, bathroom destroyed. This is at 6.30am.. Probably gets worse throughout the day.
Atmosphere: 2
Food: 3
Service: 4