Location is extremely tight for driving in and or parking. Food has always been well prepared and decently friendly staff.
Atmosphere: 4
Food: 4
Service: 4
David Sheaman
I called to get food delivered, and I told them I wanted the large #7, processed everything, paid, and was waiting, they called me back and asked if I wanted that as a large or small sandwich, I said I wanted the 16. The guy on the phone told me he had to charge me extra because the new delivery person messed up the order. That should be on them not the customer, I will not ever be ordering from them anytime soon
Service: 1
Megan Byrd
I've only got delivery or drive thru but great food and answered quickly. Was super confused with the call i received but appreciate the correct order at delivery.Dietary restrictions: Only shellfish
Food: 5
Service: 4
Recommended dishes: Turkey Sandwich
Joe C
Freaky slow and freaky stale bread. At least the people working were nice.
Atmosphere: 2
Food: 1
Service: 3
Anna Milder
I have been waiting in the drive through for 40 minutes and still haven’t received my food…. Waiting almost an hour for 2 sandwiches is insane. They need to hire more staff. I won’t be back, how disappointing. Over $30 for 2 sandwiches is crazy expensive as well…
Atmosphere: 1
Food: 3
Service: 1
Magen Rose Summers
Karrie was so nice! Happy and smiling which doesn’t always happen in faster food.
Atmosphere: 5
Food: 5
Service: 5
Tiffany Bossert
Was in the drive through for 5 min. So responce or greeting. We drove up to the window and saw 2 people standing around 3 people making sandwhiches. Had to tap on the window before anyone greeted us. Asked if the speaker box was broken and the person who greeted us said "thanks for telling us", closed the window and walked away. After about 2 min someone else came to the window and told us it would 30 min before they could serve us. What?! Aren't yall supposed to be "freaky fast"? Absolutely ridiculous.
Stephen Morley
Jimmy John’s use to be freaky fast. It is now freaky SLOW. Not just this location. However this location was really bad. Don’t use this location unless you can give them half your life waiting. Loose the shirts, the slogan no longer is true!!!!!!!!Sitting in my car waiting for a sandwich for 1 hr. I can’t leave, I can’t get my food, and I’ve wasted a good portion of my gas tank. I thought they may be under staffed but when we got to the window 2 people were working while everyone else was just standing around doing nothing. I counted 6 people, not sure what was happening but it wasn’t going well.The parking lot is a joke. No where to park. Can’t turn around to escape. It’s horrible.Why did Pocatello okay this business site? I can count 3 cars ahead of me. 4 cars behind me. 5 near misses with people trying to leave.Update corporate Jimmy John’s replied to this post before we got our meal.
Atmosphere: 1
Food: 3
Service: 3
Austin Job
They will make anything right. My tips: Ask for extra veggies, I like the number 9, and the Cajun chicken looks good. Also, you can get a free sandwich on the website. Steven helped me out, their staff is great!
I placed an order over the phone, waited an hour, got the wrong sandwich (tuna... ick), was told they would credit my account, but they did not. I dont know what happened in the last few months, but I will not be ordering jimmyjohns again. Jimmyjohns was my favorite delivery place for YEARS.
Food: 3
Service: 1
Madison Whaley
Took an hour and 10 minutes to get 1 sandwich, paid for extra onions, maybe it had 2 of them...asked for mayo packets got 0. I live on 12th, not even far from their location...tomatoes were not red, they were green and had 3 baby ones is all...paid for bacon, got 1 strip cut into 2 pieces!!!! This is sad how bad this place went down hill!
Atmosphere: 3
Food: 2
Service: 2
Jim Halstead
After 3 years of loyal cheerful employment at the 5th street Jimmy john’s they are decreasing the delivery drivers ( my daughter) pay by 4 dollars an hour to boost their profitsBoycott this sandwich place. Go to Firehouse Subs, go to Goody’s, go to The Works, got to Subway, go to Jersey Mike’s, plenty of other places to get your sandwich fix!!!!!If they don’t deliver use Door dash#jimmyjohnssucks #jimmyjohnslowpay
Atmosphere: 1
Food: 1
Service: 1
Kenny Robinson
Consistently forgets items in my delivery orders. I will no longer be giving them my business.
Chelsea Barela
I placed an order for pickup this evening. It was ready FREAKY FAST. Unfortunately, I spilled my entire drink shortly after filling it. However, Steven was so incredibly gracious in cleaning it up for me! The restaurant was clean, everyone was SO nice, and our meal was delicious. I can’t wait to go back again!
Their sandwiches are really good
Atmosphere: 5
Food: 5
Service: 5
Location is extremely tight for driving in and or parking. Food has always been well prepared and decently friendly staff.
Atmosphere: 4
Food: 4
Service: 4
I called to get food delivered, and I told them I wanted the large #7, processed everything, paid, and was waiting, they called me back and asked if I wanted that as a large or small sandwich, I said I wanted the 16. The guy on the phone told me he had to charge me extra because the new delivery person messed up the order. That should be on them not the customer, I will not ever be ordering from them anytime soon
Service: 1
I've only got delivery or drive thru but great food and answered quickly. Was super confused with the call i received but appreciate the correct order at delivery.Dietary restrictions: Only shellfish
Food: 5
Service: 4
Recommended dishes: Turkey Sandwich
Freaky slow and freaky stale bread. At least the people working were nice.
Atmosphere: 2
Food: 1
Service: 3
I have been waiting in the drive through for 40 minutes and still haven’t received my food…. Waiting almost an hour for 2 sandwiches is insane. They need to hire more staff. I won’t be back, how disappointing. Over $30 for 2 sandwiches is crazy expensive as well…
Atmosphere: 1
Food: 3
Service: 1
Karrie was so nice! Happy and smiling which doesn’t always happen in faster food.
Atmosphere: 5
Food: 5
Service: 5
Was in the drive through for 5 min. So responce or greeting. We drove up to the window and saw 2 people standing around 3 people making sandwhiches. Had to tap on the window before anyone greeted us. Asked if the speaker box was broken and the person who greeted us said "thanks for telling us", closed the window and walked away. After about 2 min someone else came to the window and told us it would 30 min before they could serve us. What?! Aren't yall supposed to be "freaky fast"? Absolutely ridiculous.
Jimmy John’s use to be freaky fast. It is now freaky SLOW. Not just this location. However this location was really bad. Don’t use this location unless you can give them half your life waiting. Loose the shirts, the slogan no longer is true!!!!!!!!Sitting in my car waiting for a sandwich for 1 hr. I can’t leave, I can’t get my food, and I’ve wasted a good portion of my gas tank. I thought they may be under staffed but when we got to the window 2 people were working while everyone else was just standing around doing nothing. I counted 6 people, not sure what was happening but it wasn’t going well.The parking lot is a joke. No where to park. Can’t turn around to escape. It’s horrible.Why did Pocatello okay this business site? I can count 3 cars ahead of me. 4 cars behind me. 5 near misses with people trying to leave.Update corporate Jimmy John’s replied to this post before we got our meal.
Atmosphere: 1
Food: 3
Service: 3
They will make anything right. My tips: Ask for extra veggies, I like the number 9, and the Cajun chicken looks good. Also, you can get a free sandwich on the website. Steven helped me out, their staff is great!
Restaurantji Recommends
I placed an order over the phone, waited an hour, got the wrong sandwich (tuna... ick), was told they would credit my account, but they did not. I dont know what happened in the last few months, but I will not be ordering jimmyjohns again. Jimmyjohns was my favorite delivery place for YEARS.
Food: 3
Service: 1
Took an hour and 10 minutes to get 1 sandwich, paid for extra onions, maybe it had 2 of them...asked for mayo packets got 0. I live on 12th, not even far from their location...tomatoes were not red, they were green and had 3 baby ones is all...paid for bacon, got 1 strip cut into 2 pieces!!!! This is sad how bad this place went down hill!
Atmosphere: 3
Food: 2
Service: 2
After 3 years of loyal cheerful employment at the 5th street Jimmy john’s they are decreasing the delivery drivers ( my daughter) pay by 4 dollars an hour to boost their profitsBoycott this sandwich place. Go to Firehouse Subs, go to Goody’s, go to The Works, got to Subway, go to Jersey Mike’s, plenty of other places to get your sandwich fix!!!!!If they don’t deliver use Door dash#jimmyjohnssucks #jimmyjohnslowpay
Atmosphere: 1
Food: 1
Service: 1
Consistently forgets items in my delivery orders. I will no longer be giving them my business.
I placed an order for pickup this evening. It was ready FREAKY FAST. Unfortunately, I spilled my entire drink shortly after filling it. However, Steven was so incredibly gracious in cleaning it up for me! The restaurant was clean, everyone was SO nice, and our meal was delicious. I can’t wait to go back again!
Atmosphere: 5
Food: 5
Service: 5