Subway
690 Yellowstone Ave A, Pocatello
(208) 234-0559
Recent Reviews
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Absolutely amazing service today. The management handle upset customers very well. For example, the manager on duty responded and reacted to a belligerent customer who didn't take well to the national olive shortage at all Subway locations. After trying to assist her and taking unnecessary verbal battery from the customer, the manager asked her to leave and continued on serving the rest of us in line like nothing had happened and still had a smile on her face. Amazingly well handled. 100% will be back just to see her
Atmosphere: 5
Food: 5
Service: 5
I've been to this location twice. In the last 3 weeks, both times the tomatoes were green. The last time they had no olives. The girl actually laughed in my face and was saying, yeah, we have green tomatoes and no olives, I did not find ut funny one little bit! in the meantime, the manager's in the restaurant talking very loudly to customers about her social security like I could give a rat's, you know, what about that, she didn't even care about how unhappy I was. I turned around and walked out the door. Very unprofessional service not once but twice. Won't be back.
Atmosphere: 1
Food: 1
Service: 1
We went to use a coupon. I ordered the outlaw my wife ordered the cold cut combo. The bread looked like long hotdogs buns. The cold cut combo had very little meat. It was like a salad sandwich.
Atmosphere: 3
Food: 1
Service: 4
If I could give 0 stars you bet I would, I made an order on door dash with the last of my money until I get paid and they immediately cancelled the order even though they're open for 11 more hours. Didn't get my money back and they wouldn't answer the phone after I waited for the call to time out 4 times so now I just don't have food until I'm paid again this is by far the worst service I've ever received from a restaurant
Service: 1
Horrible customer service. Store worker was rude. Hardly anything in the sandwiches. Also very slow. Don’t visit this location.
Atmosphere: 1
Food: 1
Service: 1
Ordered a chickensalad sandwich and got sliced chicken with cheese and a philly with no meat. Worker said not his problen. So i will never eat at subway again.
Atmosphere: 1
Food: 1
Service: 1
When they make your sandwich its pretty much all bread now. They hardly put any meat on it. They barely put any veggies on my foot-long. I got three tomatoes, three cucumbers, four jalapeños four tiny green peppers. Nothing covered my entire sandwich And then the guy tried to blame it on Trump. Trump doesn’t own Subway®.
Atmosphere: 2
Food: 1
Service: 2
Every sandwich was wrong forgot like 3 items, this place is garbage 0 stars
Atmosphere: 1
Food: 1
Service: 1
This restaurant smelled amazing upon entering yesterday. Everything inside was so clean, and the food looked and tasted so fresh. I will definitely go back and I strongly recommend this place. The workers there were extremely friendly and patient with us.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Black Forest Ham
I just wanted to come here to say a HUGE shout out to Jason @this store! He was the only one working today and he had A TON of people to help and he did it with a smile on his face! He is always such a breathe of fresh air when coming to this restaurant. He should definitely get employee of the month or a raise or something! He is awesome!!!
Atmosphere: 3
Food: 5
Service: 5
Restaurantji Recommends
The employee that helped me was amazingly kind and fast. Best Subway sandwich I’ve had!!
Atmosphere: 5
Food: 5
Service: 5
This review is for the owner. Employees are great but this is an ownership problem. They are understaffed and overworked. They also dont give how much meat they should its like I'm eating a vegetable sandwich they hide the fact they give half the purchased meat with that cover they put up
Atmosphere: 1
Food: 1
Service: 1
They always take so long when making the food even for customers in the drive thru. I don’t think I’ve ever been out of there in less than 30 minutes even when picking up a online order that was supposed to be done 20 minutes before I got there (and did say it was ready online).
The reason I’m giving 2 stars is the people working there are always usually alone and overworked and have angry customers and it’s not their fault. Honestly, I think the SUBWAY® itself could do much better as far as I’m concerned there is no reason for these poor people to be alone and have to be berated by customers because they have no control over the scheduling. However, these people are incredibly friendly and always get my order correct so good job to the employees shame on you subway for making these people be overworked and underpaid and I have worked at a subway so I know they’re underpaid
Atmosphere: 5
Food: 5
Service: 5
The church tasted like crap, the sandwich was fine
Food: 1
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