Jordan is a great guy and has great customer service
Atmosphere: 5
Food: 5
Service: 5
Jason Schwab
Great service. It was packed and they worked quickly
Atmosphere: 5
Food: 5
Service: 5
hayden given
Great service at the Star Location! Great sandwiches.
Atmosphere: 5
Food: 5
Service: 5
Rylan C
I came in at 6:10 as a DoorDash driver to pick up two basic sandwiches, and as usual there was a wait, but I didn’t expect to be waiting 40 minutes just to pick up two sandwiches. It was a complete waste of my time and I wasted almost $15 from waiting for them. On top of that I watched as the manager Kirsten completed other peoples orders even though the came in 10 minutes after me. People had enough time to come in get their sandwich made, eat it and leave. Super disappointed with the service I reviewed and will try to avoid receiving orders from this place.
Atmosphere: 1
Service: 1
Brittani Umland
I frequent this Jersey Mike’s often, and the customer service has always been great. However, my recent visit stood out in such a meaningful way that I wanted to share it.
An elderly gentleman came in believing he had placed an online order, but it hadn’t actually gone through. The staff kindly helped him complete the order and quickly made his sandwich. When he realized it came with toppings he didn’t want, he became frustrated. Instead of brushing him off, the young man who is often behind the counter slicing meats (possibly a manager) stepped in with patience and professionalism.
He calmly explained how the online ordering system works, reassured the gentleman, and even remade the sandwich exactly the way he wanted. He took the time to walk him through what went wrong and how to avoid the issue in the future. Watching him de-escalate the situation with so much kindness was truly touching for me and my daughter to witness.
Unfortunately, genuine customer service like this is rare these days, so I want to give kudos to that young man and the management team. Excellent job!
Awesome place to get a great sandwich!
Atmosphere: 5
Food: 5
Service: 5
Jordan is a great guy and has great customer service
Atmosphere: 5
Food: 5
Service: 5
Great service. It was packed and they worked quickly
Atmosphere: 5
Food: 5
Service: 5
Great service at the Star Location! Great sandwiches.
Atmosphere: 5
Food: 5
Service: 5
I came in at 6:10 as a DoorDash driver to pick up two basic sandwiches, and as usual there was a wait, but I didn’t expect to be waiting 40 minutes just to pick up two sandwiches. It was a complete waste of my time and I wasted almost $15 from waiting for them. On top of that I watched as the manager Kirsten completed other peoples orders even though the came in 10 minutes after me. People had enough time to come in get their sandwich made, eat it and leave. Super disappointed with the service I reviewed and will try to avoid receiving orders from this place.
Atmosphere: 1
Service: 1
I frequent this Jersey Mike’s often, and the customer service has always been great. However, my recent visit stood out in such a meaningful way that I wanted to share it.
An elderly gentleman came in believing he had placed an online order, but it hadn’t actually gone through. The staff kindly helped him complete the order and quickly made his sandwich. When he realized it came with toppings he didn’t want, he became frustrated. Instead of brushing him off, the young man who is often behind the counter slicing meats (possibly a manager) stepped in with patience and professionalism.
He calmly explained how the online ordering system works, reassured the gentleman, and even remade the sandwich exactly the way he wanted. He took the time to walk him through what went wrong and how to avoid the issue in the future. Watching him de-escalate the situation with so much kindness was truly touching for me and my daughter to witness.
Unfortunately, genuine customer service like this is rare these days, so I want to give kudos to that young man and the management team. Excellent job!
Atmosphere: 5
Food: 5
Service: 5
Delicious food and great service!!
Atmosphere: 5
Food: 5
Service: 5
Excellent food, service and hospitality!!!
Atmosphere: 5
Food: 5
Service: 5
Yummmy sandwich and great service!
Atmosphere: 5
Food: 5
Service: 5
I let mike have his way with my sandwich 🤌🏼
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Amazing service, great food and very fast!
Atmosphere: 5
Food: 5
Service: 5
This place is always so friendly and fast service. Great place for a quick bite
Atmosphere: 5
Food: 5
Service: 5
Jersey mikes is never a wrong choice
Employees are very sweet and welcoming, food was great & service was quick. ☺️
This place was clean and food is always good!
Atmosphere: 5
Food: 5
Service: 5
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