This place IS THE WORST POSSIBLE PLACE YOU COULD EVER IMAGINE ther food has PLASTIC IN IT AND ITS NOT GOOD QUALITY IM NEVER GOING TO THIS PLACE AGAIN
Atmosphere: 1
Food: 1
Service: 1
Dan Walser
Great deal on National Cheeseburger Day!
Atmosphere: 4
Food: 4
Service: 3
Tony Sanchez
Went through the drive through. The food and service was what you should expect.
Food: 4
Service: 4
Nicole Florom
If I would have known it was going to take 20 minutes or more to have my food brought out to me mobile order curbside pickup I would have probably just went through the drive-thru. It seems to drive through is more favored than mobile order curbside pickup
Atmosphere: 2
Food: 4
Service: 1
Maddison Stephan
My husband and I sat in the drive thru for an hour and when we finally got to the window we were asked to pull forward because they needed to make more cheese burgers. There were about 10 customers served while we were waiting so we assumed they forgot about us since 20 minutes had also passed. We decided to go into the restaurant to try and talk to a team member but when we got inside everyone was back in the kitchen and we weren’t able to catch the attention of any employee so we just left. This isn’t my first poor experience with this McDonalds location, they have probably gotten my order wrong more times than they’ve gotten it right.
Atmosphere: 1
Food: 1
Service: 1
Kristen Robb
Complete transparency, I quit eating fast food years ago but my elderly father loves their frappe more than any other, so I force myself to go here. The Star, Idaho location, however has the slowest service of any McDonald's I've EVER visited. The line is always backed up, taking 10-20+ minutes to order and get your food. I've seen many drivers leave frustrated without ever getting to the window (myself included). I thought I would escape the wait and ordered using their online app - still had to wait 5 minutes, just for a mocha frappe, upon arriving and going inside to pick up. Dread needing to go here.
Atmosphere: 3
Food: 3
Service: 1
Qel Ro
Staff obnoxiously yelling out order numbers or tossing a bag of food on the counter. Sure doesn't make me want to eat the food they are preparing.
It's like Lord of the Flies is running this place.
Atmosphere: 1
Food: 1
Service: 1
Amber Jean (MotherEarthsGift)
Don't order delivery or at all if you wanna wait 45 min for cold food and inaccurate orders
Atmosphere: 1
Food: 1
Service: 1
Julie Zamostnaya
ordered a mcdouble meal, comes with 4 nuggets only got 3. that’s not a big deal just there’s ALWAYS something wrong with my order when i come here. one time i was waiting in the drive through for 30 minutes. also every single time i ask for extra ranch they just put 2. even if i say extra extra, its the same. not good service here.
Atmosphere: 1
Food: 4
Dina Paraschuk
Payed for food yesterday and they didn’t give me a burger or fries that I ordered. There is always something wrong with my order when I come here
Not sure why it took 20 min from ordering to actually get my food
Atmosphere: 1
Food: 1
Service: 1
Bryon Parsons
Food was up to par. But the sauces for my McNuggets, missing in action.
Atmosphere: 5
Food: 3
Service: 5
Kimberly Medley
I have been to this McDonald’s 3 times and had to wait for 25 mins , both inside, and in drive thru, for an ice tea. I had to park , go inside and still wait. Sadly they are under staffed. Sometimes a handwritten note , “the lobby is closed because of lack of staff” is on the door. The drive thru is jammed with people waiting. Please get some help as we , locally, would love to come here more often…..
Atmosphere: 1
Food: 5
Service: 2
Colin Openshaw
I was in waiting in line for over 20 minutes with only five cars in front of me and they couldn't move the line fast enough and then change the menus from breakfast to regular right as I pulled up my car and then denied me breakfast but I had been waiting for 25 minutes for. Never this eating at this location again. Terrible customer service that's not how you do business.
This place IS THE WORST POSSIBLE PLACE YOU COULD EVER IMAGINE ther food has PLASTIC IN IT AND ITS NOT GOOD QUALITY IM NEVER GOING TO THIS PLACE AGAIN
Atmosphere: 1
Food: 1
Service: 1
Great deal on National Cheeseburger Day!
Atmosphere: 4
Food: 4
Service: 3
Went through the drive through. The food and service was what you should expect.
Food: 4
Service: 4
If I would have known it was going to take 20 minutes or more to have my food brought out to me mobile order curbside pickup I would have probably just went through the drive-thru. It seems to drive through is more favored than mobile order curbside pickup
Atmosphere: 2
Food: 4
Service: 1
My husband and I sat in the drive thru for an hour and when we finally got to the window we were asked to pull forward because they needed to make more cheese burgers. There were about 10 customers served while we were waiting so we assumed they forgot about us since 20 minutes had also passed.
We decided to go into the restaurant to try and talk to a team member but when we got inside everyone was back in the kitchen and we weren’t able to catch the attention of any employee so we just left.
This isn’t my first poor experience with this McDonalds location, they have probably gotten my order wrong more times than they’ve gotten it right.
Atmosphere: 1
Food: 1
Service: 1
Complete transparency, I quit eating fast food years ago but my elderly father loves their frappe more than any other, so I force myself to go here. The Star, Idaho location, however has the slowest service of any McDonald's I've EVER visited. The line is always backed up, taking 10-20+ minutes to order and get your food. I've seen many drivers leave frustrated without ever getting to the window (myself included). I thought I would escape the wait and ordered using their online app - still had to wait 5 minutes, just for a mocha frappe, upon arriving and going inside to pick up. Dread needing to go here.
Atmosphere: 3
Food: 3
Service: 1
Staff obnoxiously yelling out order numbers or tossing a bag of food on the counter. Sure doesn't make me want to eat the food they are preparing.
It's like Lord of the Flies is running this place.
Atmosphere: 1
Food: 1
Service: 1
Don't order delivery or at all if you wanna wait 45 min for cold food and inaccurate orders
Atmosphere: 1
Food: 1
Service: 1
ordered a mcdouble meal, comes with 4 nuggets only got 3. that’s not a big deal just there’s ALWAYS something wrong with my order when i come here. one time i was waiting in the drive through for 30 minutes. also every single time i ask for extra ranch they just put 2. even if i say extra extra, its the same. not good service here.
Atmosphere: 1
Food: 4
Payed for food yesterday and they didn’t give me a burger or fries that I ordered. There is always something wrong with my order when I come here
Atmosphere: 1
Food: 3
Restaurantji Recommends
Not sure why it took 20 min from ordering to actually get my food
Atmosphere: 1
Food: 1
Service: 1
Food was up to par. But the sauces for my McNuggets, missing in action.
Atmosphere: 5
Food: 3
Service: 5
I have been to this McDonald’s 3 times and had to wait for 25 mins , both inside, and in drive thru, for an ice tea. I had to park , go inside and still wait. Sadly they are under staffed. Sometimes a handwritten note , “the lobby is closed because of lack of staff” is on the door. The drive thru is jammed with people waiting. Please get some
help as we , locally, would love to come here more often…..
Atmosphere: 1
Food: 5
Service: 2
I was in waiting in line for over 20 minutes with only five cars in front of me and they couldn't move the line fast enough and then change the menus from breakfast to regular right as I pulled up my car and then denied me breakfast but I had been waiting for 25 minutes for. Never this eating at this location again. Terrible customer service that's not how you do business.
Carmel Frappe hit the spot.
Atmosphere: 5
Food: 5
Service: 5
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