McDonald's

869 Pole Line Rd E, Twin Falls
(208) 734-5585

Recent Reviews

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Bill Bivens

Great customer service. Good food. Speedy service.

Atmosphere: 3

Food: 4

Service: 5

Recommended dishes: Hamburger, Egg Mcmuffin, Cheeseburger, World Famous Fries, Quarter Pounder Hamburger, Double Cheeseburger, Sausage Mcmuffin with Egg, Sausage Mcmuffin, Mcdouble, Chicken Mcnuggets, French Fries, McDonald's Big Mac, Big Mac, Pancake

Teagan Ash

They take way too long...they need enforce better training techniques because our most recent online order was drive through but the person we HAD to come in...not cool. I won't be updating this review until things are done correctly.

Food: 3

Service: 2

Shane Hirvi

Tired of being asked to pull up. Yall need to do better. Tired of being asked to round up. Where is my discount and fast food?

Atmosphere: 3

Food: 3

Service: 3

Samantha Misseldine

Last time I was here, the service was actually pretty good! The staff was quick to get me what I needed, and there were no problems with my order.

Atmosphere: 4

Food: 5

Service: 5

Bruce Warnick

The toilet stall in the men's room does not lock.

Dave S

We ordered 20 piece nugget meal and they forgot the sauce. When I asked for the sauce the assistant manager said I would have to pay for it. It seemed like she didn't understand that it should come with sauce. I asked for other manager and she explained it to her. No understanding or accountability that they made a mistake. Not even a "sorry". Pluse no drink counter, so no free refills? Very disappointed in this location.

Atmosphere: 2

Food: 3

Service: 1

Rebecca Colemere

Dirty to the point that it should be closed for a day and cleaned, out of literally everything including coke, and the teenagers behind the counter were more worried about making TikToks for their friends in front of the counter taking up the lobby so no one could even order off the self serve screens.

Atmosphere: 1

Food: 1

Service: 1

Israel Vega

The frys had hair in it. It was disgusting we had ordered 3 frys, and each one had hair in it i wouldn't really recommend it .

Atmosphere: 3

Food: 1

Service: 2

Neon Genesis

By far the WORST McDonald’s location I’ve ever been to. Came in at around 2pm and and immediately noticed how crowded it was inside. I placed my order on the kiosk and waited.

Around 30 minutes later I checked to see if my order was ready only to see that the drink maker was malfunctioning (see video below). I also noticed how dirty the kitchen was with multiple fries and patties on the ground. After waiting for over 15 more minutes we finally got our food and left because we were already late to an appointment.

The chicken Big Mac was basically the same tasteless “chicken” you would see in the McNuggets just with Big Mac sauce. The fries were pretty good with a decent amount of salt on them. I never even got the ketchup I ordered. If your ever planning on stopping by I’d rather go to other locations instead of this one unless your fine waiting a long time for a meal.

Atmosphere: 1

Food: 3

Service: 2

Recommended dishes: French Fries

Madison Golden

Took over 20+ min to get only an ice coffee.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Mccafé Caramel Iced Coffee

Carlos Villagomez

literally waited an HOUR for our food, 5 mins later groups of people come in and order and of course they get their food first. we got our food and everything but half of it was still cold. never coming to this mcdonald’s again. ??

Atmosphere: 1

Food: 2

Service: 1

Shane Dunbar

$3.17 for ice cream 1/3 full

Atmosphere: 4

Food: 2

Service: 4

Aaron Goodman

I'm not sure the employees understand that they are supposed to bring the meal out to the table when that option is selected. They weren't doing it.

Atmosphere: 4

Food: 4

Service: 2

Recommended dishes: Quarter Pounder Hamburger, French Fries

Paul Hutton

I use the mobile app to order and park outside and walk in. After sensing, I’ve waited for a while, I approached the counter. I suppose it was the manager that asked if I needed something. I said I was waiting on my mobile order. She looked inconvenienced as she informed me, while walking away, that mobile orders are set off to the side on a shelf that can’t be seen from the cash registers. I bet she tells a lot of us dumb ass customers this. I’ve never seen that at other McDonald’s. Mobile orders are always placed at the front with all other orders. Another customer said they didn’t know that either. This occurred around 8:25pm 10/7; I’m wearing a blue shirt.

Atmosphere: 5

Food: 5

Service: 2

Chris Smith

Super slow.

Atmosphere: 1

Food: 3

Service: 1

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