Bad service, dirty location, workers suck. Food was alright. Sadly another business that has been around forever that will disappear due to bad management and owners.
Atmosphere: 1
Food: 1
Service: 1
Jeannetta Ages
Ordered a crazy stuff crust pepperoni waited 15 minutes for it for them to tell me they have to remake it because it was lost. No they gave our pizza to someone else while we were waiting!
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Marinara
lydia robbins (blondie)
this is a rant to the assistant manager on addison,MICHAEL. i was trying to order 2 large pizzas and some breadsticks and i asked to see if it could be delivered and he said i was out of there zone, which i understand. i said ok so i need to call the other pizza hut and he was very rude when he said yes and said bye in a very rude way. i beleive its because they are closing very soon and he refused someones else's order that i know. he is very rude. i'm not sure how it is over at that place. i also had another incident with someone else there too, but the people there have very bad customer service and i don't appreciate the way i was talked to.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Cheese Pizza
James Dalos
Awesome service
Atmosphere: 5
Food: 5
Service: 5
Heather
If I could give 0 stars I would- I havnt been to a Pizza Hut in a hot minute. So last night my fiance and I decided to go..
Worst ever! I remember the salad bar, had pepper flakes and parm at tables. I paid $1.25 for flakes and add’l $1.25 for parm- plus had to ask for ranch for my wings which would had been another $1.50!! Was counter service only! Which we were told prior to ordering I said it’s fine- But that’s was till I had to pay for the things that NORMALLY come with pizza! Wtf! I paid $40 far horrible place. No salad bar, no table service,food wasn’t Ike it used to be wasn’t that ok good. The women working there didn’t seem to want to be there. I’m not blaming the workers last night however PIZZA hut is no longer Pizza Hut just another money hungery bs corp- $ for things that should come with pizza and wings . No longer salad bars , no longer table service! Never again! Childhood fav is now my adult nope.
Atmosphere: 1
Food: 1
Service: 1
Agustin Paparoni
I love it
Atmosphere: 5
Food: 5
Service: 5
Emily Barnhart
I usually don't take the time to write a review, but this warrants the time. My 15 year old son placed a delivery order for this location. We use this location often and always get the $7 medium pizzas with 1 topping. He ordered a 1 topping pizza and a small drink to be delivered. When the delivery guy got there, my son was charged $22. He tells me when I get home about the price and also they didn't give him a receipt. So I called to talk to the manager about the situation and why he was changed so much for the same pizza we always get for $7. His response was, you have to ask for that deal otherwise it's $16. I clarified it was the same exact pizza as the usual $7, of which he said it was. My 15 year old didn't know to "ask" for this deal, as I doubt most people would. But if you have a choice as a Pizza Hut worker to charge someone $7 for a medium pizza or $16 for the EXACT SAME PIZZA, why wouldn't you give people the deal. Oh I know, maybe to take advantage of people. I explained to the manager that my son was 15 and it was his own money, and was basically told too bad there's nothing he can do. I'm not happy with how Pizza Hut handles customer service and condones taking advantage of people, do better!
Service: 1
Scary headhunters
We sat down and the workers didn’t gave up plates, cups, napkins, nothing, so we just ate it at the table with the cardboard.
Atmosphere: 1
Food: 3
Service: 1
emilybC9901CM
I usually don't take the time to write a review, but this warrants the time. My 15 year old son placed a delivery order for this location. We use this location often and always get the $7 medium pizzas with 1 topping. He ordered a 1 topping pizza and a small drink to be delivered. When the delivery guy got there, my son was charged $22. He tells me when I get home about the price and also they didn't give him a receipt. So I called to talk to the manager about the situation and why he was changed so much for the same pizza we always get for $7. His response was, you have to ask for that deal otherwise it's $16. I clarified it was the same exact pizza as the usual $7, of which he said it was. My 15 year old didn't know to "ask" for this deal, as I doubt most people would. But if you have a choice as a Pizza Hut worker to charge someone $7 for a medium pizza or $16 for the EXACT SAME PIZZA, why wouldn't you give people the deal. Oh I know, maybe to take advantage of people. I explained to the manager that my son was 15 and it was his own money, and was basically told too bad there's nothing he can do. I'm not happy with how Pizza Hut handles customer service and condones taking advantage of people, do better!
Isirseir
Pizzas no hut one the out
Kid-friendliness: Kid friendliness here is good
Wheelchair accessibility: There is a wheelchair ramp and entrance
The pizza wasn't as good as I remembered it. Service was good. There was a $1.25 for crushed red peppers and a $0.89 charge for buffalo sauce. There is no table service, order and pickup at the counter.
Atmosphere: 4
Food: 3
Service: 5
Google Google
Took my little boys here as a treat, I was excited to check it out being the classic pizza hut shaped building.
Dining in though, it was a lame experience all around. Woman at the counter was half asleep and asked for my phone number when I placed my order. Phone numbers are not required when you dine in somewhere so I can only assume they just sell your data. It was also lame that they had 0 buffet option, that's a pizza hut icon.
No arcade was a let down to but unacceptable. I did look around the corner for one but instead it was just the bathroom doors with old, dirty, printed sheets of paper stating, "The bathroom is always locked". This is one of those types of locations....
Finally, when I got my pizza and asked for some parmesean and chili packets, dude told me that they only sell shakers. Any decent pizza resturaunt offers those complementary.
Please heed this review if you're seeking the classic pizza hut experience, because you won't get it here.
Atmosphere: 1
Food: 1
Service: 1
CDOG7
Just so you know, I am done with pizza hut! Not only am I done with all of you guys adding a delivery fee on top of the Tipping that we do, I am done with having all my rewards wiped because I'm trying to watch my diet! I have 0 points after so many orders that it was in the 300 plus range and you stole it. I don't care if it's your policy! I'm done! And if you don't like that being placed here, then you should start griping to your corporate representatives.
theresa marcos
Ordered thick crust was given thin. Ordered wings they were disgusting. Would rate zero stars if possible. Dirty dining , bad bad service. Wouldn't recommend and will write pizza hut off as a never again.
Atmosphere: 1
Food: 1
Service: 1
Terri seal
Crust was burnt on the Tavern Pizzas, very little toppings on them, the New York style pizza had soggy crust. Like it had gotten wet at some point! Very very disappointing for the money we spent!
Bad service, dirty location, workers suck. Food was alright. Sadly another business that has been around forever that will disappear due to bad management and owners.
Atmosphere: 1
Food: 1
Service: 1
Ordered a crazy stuff crust pepperoni waited 15 minutes for it for them to tell me they have to remake it because it was lost. No they gave our pizza to someone else while we were waiting!
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Marinara
this is a rant to the assistant manager on addison,MICHAEL. i was trying to order 2 large pizzas and some breadsticks and i asked to see if it could be delivered and he said i was out of there zone, which i understand. i said ok so i need to call the other pizza hut and he was very rude when he said yes and said bye in a very rude way. i beleive its because they are closing very soon and he refused someones else's order that i know. he is very rude. i'm not sure how it is over at that place. i also had another incident with someone else there too, but the people there have very bad customer service and i don't appreciate the way i was talked to.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Cheese Pizza
Awesome service
Atmosphere: 5
Food: 5
Service: 5
If I could give 0 stars I would-
I havnt been to a Pizza Hut in a hot minute.
So last night my fiance and I decided to go..
Worst ever!
I remember the salad bar, had pepper flakes and parm at tables.
I paid $1.25 for flakes and add’l $1.25 for parm- plus had to ask for ranch for my wings which would had been another $1.50!!
Was counter service only!
Which we were told prior to ordering I said it’s fine-
But that’s was till I had to pay for the things that NORMALLY come with pizza!
Wtf! I paid $40 far horrible place.
No salad bar, no table service,food wasn’t Ike it used to be wasn’t that ok good.
The women working there didn’t seem to want to be there.
I’m not blaming the workers last night however PIZZA hut is no longer Pizza Hut just another money hungery bs corp- $ for things that should come with pizza and wings . No longer salad bars , no longer table service!
Never again! Childhood fav is now my adult nope.
Atmosphere: 1
Food: 1
Service: 1
I love it
Atmosphere: 5
Food: 5
Service: 5
I usually don't take the time to write a review, but this warrants the time. My 15 year old son placed a delivery order for this location. We use this location often and always get the $7 medium pizzas with 1 topping. He ordered a 1 topping pizza and a small drink to be delivered. When the delivery guy got there, my son was charged $22. He tells me when I get home about the price and also they didn't give him a receipt. So I called to talk to the manager about the situation and why he was changed so much for the same pizza we always get for $7. His response was, you have to ask for that deal otherwise it's $16. I clarified it was the same exact pizza as the usual $7, of which he said it was. My 15 year old didn't know to "ask" for this deal, as I doubt most people would. But if you have a choice as a Pizza Hut worker to charge someone $7 for a medium pizza or $16 for the EXACT SAME PIZZA, why wouldn't you give people the deal. Oh I know, maybe to take advantage of people. I explained to the manager that my son was 15 and it was his own money, and was basically told too bad there's nothing he can do. I'm not happy with how Pizza Hut handles customer service and condones taking advantage of people, do better!
Service: 1
We sat down and the workers didn’t gave up plates, cups, napkins, nothing, so we just ate it at the table with the cardboard.
Atmosphere: 1
Food: 3
Service: 1
I usually don't take the time to write a review, but this warrants the time. My 15 year old son placed a delivery order for this location. We use this location often and always get the $7 medium pizzas with 1 topping. He ordered a 1 topping pizza and a small drink to be delivered. When the delivery guy got there, my son was charged $22. He tells me when I get home about the price and also they didn't give him a receipt. So I called to talk to the manager about the situation and why he was changed so much for the same pizza we always get for $7. His response was, you have to ask for that deal otherwise it's $16. I clarified it was the same exact pizza as the usual $7, of which he said it was. My 15 year old didn't know to "ask" for this deal, as I doubt most people would. But if you have a choice as a Pizza Hut worker to charge someone $7 for a medium pizza or $16 for the EXACT SAME PIZZA, why wouldn't you give people the deal. Oh I know, maybe to take advantage of people. I explained to the manager that my son was 15 and it was his own money, and was basically told too bad there's nothing he can do. I'm not happy with how Pizza Hut handles customer service and condones taking advantage of people, do better!
Pizzas no hut one the out
Kid-friendliness: Kid friendliness here is good
Wheelchair accessibility: There is a wheelchair ramp and entrance
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Pepperoni Pizza, Breadsticks, Cheese Pizza, Supreme Pizza, Marinara, Boneless Wings
Restaurantji Recommends
The pizza wasn't as good as I remembered it. Service was good. There was a $1.25 for crushed red peppers and a $0.89 charge for buffalo sauce. There is no table service, order and pickup at the counter.
Atmosphere: 4
Food: 3
Service: 5
Took my little boys here as a treat, I was excited to check it out being the classic pizza hut shaped building.
Dining in though, it was a lame experience all around. Woman at the counter was half asleep and asked for my phone number when I placed my order. Phone numbers are not required when you dine in somewhere so I can only assume they just sell your data. It was also lame that they had 0 buffet option, that's a pizza hut icon.
No arcade was a let down to but unacceptable. I did look around the corner for one but instead it was just the bathroom doors with old, dirty, printed sheets of paper stating, "The bathroom is always locked". This is one of those types of locations....
Finally, when I got my pizza and asked for some parmesean and chili packets, dude told me that they only sell shakers. Any decent pizza resturaunt offers those complementary.
Please heed this review if you're seeking the classic pizza hut experience, because you won't get it here.
Atmosphere: 1
Food: 1
Service: 1
Just so you know, I am done with pizza hut! Not only am I done with all of you guys adding a delivery fee on top of the Tipping that we do, I am done with having all my rewards wiped because I'm trying to watch my diet! I have 0 points after so many orders that it was in the 300 plus range and you stole it. I don't care if it's your policy! I'm done! And if you don't like that being placed here, then you should start griping to your corporate representatives.
Ordered thick crust was given thin. Ordered wings they were disgusting.
Would rate zero stars if possible. Dirty dining , bad bad service. Wouldn't recommend and will write pizza hut off as a never again.
Atmosphere: 1
Food: 1
Service: 1
Crust was burnt on the Tavern Pizzas, very little toppings on them, the New York style pizza had soggy crust. Like it had gotten wet at some point! Very very disappointing for the money we spent!
Atmosphere: 1
Food: 1
Service: 1
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