Subway

688 Pole Line Rd W, Twin Falls
(208) 733-3455

Recent Reviews

Sort by
S. Kondracki

Online order. One sandwich double meat, double cheese... got it home and it had less meat than the other sandwich that was a regular. The regular sandwich was requested with mayo, oil & vinegar, and salt & pepper. It came with none of that. Top it off the bread was hard as a rock. Driest sandwich in the history of sandwiches even with lettuce the sandwich was drier than a freaking desert.

Food: 2

Sierra

My sister and I got to subway at 7:08, we stood in front of the conter where an employee (the nametag said Neil) was making some sandwiches for what im assuming was an online order. We didn't get greeted or anything. We stood there wondering if subway was closed so my sister asked the worker if they were still open, the worker rudely responded with yes. We stood at the counter for a few more minutes then went to sit down as the employee still hadn't greeted us or said they will be just a minute. At 7:21 we were still sitting down and the employee didn't say anything. We left at 7:22. I am very disappointed at the costumer service. I understand they had online orders to complete, but I was in that store for about 15 minutes and I felt as if the employee didn't even acknowledge us.

Atmosphere: 1

Service: 1

David Goddard

No service…incompetent.

Service: 1

John Hancock

Great atmosphere great service and good quality food for your body.

Atmosphere: 5

Food: 5

Service: 5

Magadalena

It's acceptable.

Atmosphere: 3

Food: 2

Service: 2

Jacob Heiner

Great service. The lady at the front counter was very friendly.

Atmosphere: 5

Food: 5

Service: 5

Kris Fitzgerald

Sometimes close earlier than posted hours, occasionally by 30 minutes.

Atmosphere: 3

Food: 4

Service: 4

Recommended dishes: Steak & Cheese, Subway Footlong Cookie, Grilled Chicken, Rotisserie-Style Chicken

James Farrell

Always fresh!

Atmosphere: 5

Food: 5

Service: 5

Heather Norris

Food was good, however the rudeness of service is by far the worse. I went in here 3 weeks ago( I put review on wrong store so rewriting for this store as this was the correct store) to order 2 sandwiches for my bf and I . Immediately noticed the attitude of employees. The one at register as I was waiting tossed his headphone(drive through mic) off aggressively placing on counter asked in tone what Bread I wanted told him, he again smacked the loafs down on serving counter and did so with each item I asked for.. I almost walked out due to this and went farther from my work to get one somewhere else!!It was to the point I did not finish my order.. I will absolutely not be coming back to this subway!Poor poor employee manners!! Yes I’ve worked in food service both cook and service! Unacceptable!

Atmosphere: 1

Food: 4

Service: 1

Kevin Marsh

Great employees That make a custom sandwich very helpful. Just a great place to get the sandwich the way you want and fresh bread.

Vegetarian options: You can get any veggie sandwich custom made

Parking: Plenty of parking with a drive thru

Kid-friendliness: Kids always welcome

Wheelchair accessibility: Plenty of room to navigate around

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: The Outlaw

Randy Christensen

It was not very busy when I first got there buy was starting to get more people as I got ready to leave. Make the best subs plus I used a coupon to get almost half off!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Black Forest Ham

Kenneth Christensen

It was not very busy when I first got there buy was starting to get more people as I got ready to leave. Make the best subs plus I used a coupon to get almost half off!

Atmosphere: 5

Food: 5

Service: 5

Jesse Ivie

I pulled up to the drive thru and the gentlemen told me he would be right with me as he needed to attend the customers in store first. I was fine with that. I waited for 15 mins and tried to get his attention. No answer. Backed up and pulled up again and was told to wait again. 10 mins later, I attempted to get his attention again to no avail. Once again, I pulled back and forward to get his attention and asked if it normally took 35 mins to get an order in. He told me that I left multiple times and blamed me on never getting attended. After 35 mins, not once did anyone attempt to take my order. I fully understand being the only employee, and even forgetting to attend the drive thru for a few mins. 35 mins of nothing, then blaming the customer was too much for me. I'd give zero stars for the service if I could.

Atmosphere: 1

Food: 1

Service: 1

Walter Grasmick

We stopped in for dinner on our way through the area. The employee that was working, by himself, was very polite and professional. He did a great job of working with the people in the store and the drive through efficiently and timely. The food was great also.

Dave Lott

Apparently the manager and employees have decided to turn is Subway into a homeless shelter. Not only is it filthy but I believe it's probably illegal to have homeless people sleeping in a restaurant opened to the public. I will attempt to contact the owner of your location.

Loading...