The Grille at Bronze Buffalo Ranch

Delicious food, very friendly staff, great live music

Atmosphere: 5

Food: 5

Service: 5

Tried to call and make reservation- no answer, no recording- arrived to find out they were closed for a special event.
How about you put a message on the voicemail.

Poorly executed!!

Service: 1

We never got to sit down and eat. We had a reservation for 8:00 pm. We arrived at 7:55. There was nobody there to seat us. The wait staff and bartender did their best to ignore us. One of them came over to get some menus and the group standing in front of us asked if he would seat them. He said: “No, I will not” and walked away. We asked another about our reservation and he said that he thought they were setting up our table. At 8:15, we were still standing there having not been spoken to by anyone. A group at a table near us told us that they had been there and hour and that it had taken them 45 minutes just to get their drinks.

We left.

Atmosphere: 1

Service: 1

Made reservations for our anniversary, upon entry 4 staff members made eye contact with us, looked away, did not greet us. We ended up standing at the entry without a greeting or hostess so long we left. Thoroughly disappointed.

Service: 1

We are very disappointed with Service and Communication

We had been planning a family dinner for our wedding in Jackson Hole for several months and thought this restaurant would be perfect. Unfortunately, our experience has been anything but.

We called many times between me and my dad over several months, only to be redirected to different voicemails and leave messages with our phone numbers for different people. Despite our persistent efforts, we couldn't get ahold of anyone. Just when we were about to give up, we finally reached someone who, after hearing our situation, said they needed to speak with a supervisor.

The supervisor then informed us that they don’t host event dinners unless we are either members or staying on the property. She left us with a vague promise to talk to the banquet team and see if they could make it work, but we have yet to hear back despite numerous attempts to follow up.

Their website misleadingly suggests they accommodate events, leading us to believe we could host our family dinner there. They could have saved us a lot of time and effort with clear communication from the start. Don’t waste your time!

Made a reservation online for our wedding anniversary. Received confirmation and additional reminders about our reservation.
Arrived at the restaurant and the told us they were closed for a private event!!! Highly disappointed to say the least!!!

Disappointed with the service however the food was excellent.

We arrived at our reservation and were seated in an otherwise empty room, no offer to take drink orders or provide a description of the daily specials was offered. Our server seemed overwhelmed and was either too busy or unaware that we were there. First contact with our table was over 20 minutes. We were given water and promised complimentary bread, after 10 minutes another waiter asked if had been helped yet, we said yes but it was another 5-10 minutes before our server reappeared to take our order. We reminded our server of the bread and 10-15 minutes later we received the rolls and our appetizer at the same time. From this point forward things continued at a more typical dinning experience.

The food was all 4-5 stars, most items being closer to 5 stars. However, when the service doesn’t match the food the entire experience is soured.

Atmosphere: 4

Food: 5

Service: 3

Food was fantastic, server was new, but good. A little pricey, but worth it.

Atmosphere: 5

Food: 5

Service: 4

Great service. Food excellent from New York steak to Huckleberry Snickerdoodle Cookie dessert!

Atmosphere: 5

Food: 5

Service: 5

After a less than stellar experience at Christmas, Mary reached out based on my review and invited us to give it another chance. Kudos to Mary and her staff, everyone was much better trained. Kerry our server was experienced and attentive even though she had another huge party to attend to. We enjoyed the Ahi appetizer which was fresh and delicious, plenty to share. My husband and I shared the lamb chop special which was cooked to perfection the accompanied roasted turnips, carrots and rosemary mashed potatoes were excellent. Chris the chef came out to check on us and was a delight to chat with. There was live music the night we went which really enjoyed. Very much improved! Just be prepared that it is a resort with Jackson pricing ($48 for our entrée). Overall an excellent experience and so happy to see such improvement.

Atmosphere: 5

Food: 5

Service: 5

Absolute perfection. The food is beyond any expectations. Flavors galore! Kyle, our server was very knowledgeable and helpful.You won't regret this!

Atmosphere: 5

Food: 5

Service: 5

Wow, I cannot say enough good things about The Grille at Bronze Buffalo Ranch! I recently celebrated a special 60th birthday here and was absolutely blown away by the amazing service, attention to detail, and friendly staff. We had a private room with beautiful decorations and personalized menus, which was extraordinary. The drinks and food were outstanding! Dirty martinis and sweet potato ravioli anyone? I highly recommend this restaurant for any special occasion or just a night out. Thank you for creating such a memorable evening for us - already wanting to come back!

Wow! We had an amazing dinner to celebrate a special 60th birthday! Mary and her team went above and beyond and exceeded our expectations with personalized menus, and last minute beautiful decorations due to closed roads and copious amounts of snow! We had a private room, special birthday chalk board, a coloring table for our young granddaughter…lots of special touches to make the evening memorable! ♥️♥️♥️

Wow, I cannot say enough good things about The Grille at Bronze Buffalo Ranch! I recently celebrated a special 60th birthday here and was absolutely blown away by the amazing service, attention to detail, and friendly staff. We had a private room with beautiful decorations and personalized menus, which was extraordinary. The drinks and food were outstanding! Dirty martinis and sweet potato ravioli anyone? I highly recommend this restaurant for any special occasion or just a night out. Thank you for creating such a memorable evening for us - already wanting to come back!

Delicious food went on valentines had a good one man band and service was great.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Dry Aged American Wagyu