Drive thru orders two days this week, approx 4:00 - 4:30 p.m.I'm sure this is a corporate or store management policy, but when I pull up to the menu board/speaker, just ask me what I would like,dont ask if I would like to try this or that. Don't ask me if I want any drinks! If I want drinks with my food, I'll ask for drinks. And don't ask me if I want to round up my bill for a charity. Put a flyer up by the speaker and the customer can make a decision.Also, the woman taking orders both times is so damn loud, speaks way too fast, and does not speak clearly. I have to ask her to repeat herself 2 or 3 times. Please train this employee to slow down, speak clearly, and don't shout.On a positive note, my food was fresh and hot and wrapped/bagged the way it should be. And the same young guy that handed me my order both days is friendly, polite, and professional.
Food: 5
Service: 3
Matthew Mueller
Just wanted 2 whopper Jr's. Ordered with bacon and cheese. They are supposed to be 2 for $5. Argued with both cashier and manager. He said 2 for 5 was only for normal whopper Jr's. See pictures. So either the sign is incorrect or they are being difficult. It's only like $1.50 extra but it really annoyed me because of managers attitude.
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Whopper Jr
Tim Florer
Food fine, bathroom in bad shape, smells, very dark, unclean
Atmosphere: 1
Food: 3
Service: 3
BCB Enterprises
There were only 2 people in there besides us and is took 10 minutes for us to get 2 junior whoppers. We also paid for cheese on both and didn't get any.
Atmosphere: 2
Food: 2
Service: 1
Monu Kang
Ordered 2 large fries and they would only give me 1 complimentary sauce. I was told I would have to pay for a 2nd sauce, per their policy. Even though I ordered 2 large fries. Absolutely absurd. Would never return here again and neither should you.
Atmosphere: 1
Food: 1
Service: 1
Alexis Brooks-Franklin
Longest wait time ever. One person ahead in the drive thru and it took over 30 minutes for us to get our two meals. Had to wait to order, and then had to pull off to the side to wait for food. If it was fresh, that would’ve been fine. We got cold fries, and our drinks (sprite and a coke) both tasted like nothing- just carbonated. Do not recommend.
Atmosphere: 1
Food: 1
Service: 1
Jeff Gibbs
Once a month I pick up breakfast for our church men's fellowship. I usually call ahead as it a larger order and they have been very accommodating. The manager, Rachel is awesome!
Atmosphere: 5
Food: 5
Service: 5
Jay D Hidalgo
Very slow they don’t understand what we’re saying and take to long to take an order worst Burger King.
Manager Leo did a great job. There was a girl folding king hats that gave each of our girls a few hats and showed our daughters how to fold them. Very friendly staff. I am a fan of Burger King (prefer Burger King’s Burgers over McDonald’s). I do wish Burger King’s fries were better (I wish the fries were more similar to McDonald’s or even Checkers). We have visited many BK’s in the area, today we went to the one in Algonquin on Randall Road. Food was excellent, hot and fresh. Service was amazing. I ordered a double whopper with cheese and it was the best double whopper I had from a Burger King in a long time, fresh and hot. Ordered nuggets for the kids and a few extra burgers and fries for our neighbors kids. Food was excellent, playground was very clean (for the kids). Keep up the good work Algonquin location.Kid-friendliness: King hats (crowns?) for the kids, very friendly staff, very nice playground for the kids and excellent food with reasonable prices!
OmgOur order was taken 3 different times and they still got it wrong. Service is slow and about 80% of the employees are rude. To bad they closed down cville. I guess I'll start going elsewhere.
Food: 1
Service: 1
Robert Welzen Jr
Algonquin Burger King could not tell me how much money was on a gift card told me I have to purchase something for him to tell me. The man that helped me was rude. The younger gentleman seemed untrained to work the from plus if your working in food service and speaking in front of a customer it should be English. Was very unhappy with this short experience.
Atmosphere: 1
Recommended dishes: BK Royal Crispy Chicken
Carol ceas
They work very hard there to please the customers....thank you.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whopper, Whopper Jr
Jessica A.
I don't stop by here often but the times I have gone, I've never had an issue. Got my order right, never had to wait very long for my food. Just your standard BK. No complaints
Dirty tables that I had to clean myself
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Whopper
Drive thru orders two days this week, approx 4:00 - 4:30 p.m.I'm sure this is a corporate or store management policy, but when I pull up to the menu board/speaker, just ask me what I would like,dont ask if I would like to try this or that. Don't ask me if I want any drinks! If I want drinks with my food, I'll ask for drinks. And don't ask me if I want to round up my bill for a charity. Put a flyer up by the speaker and the customer can make a decision.Also, the woman taking orders both times is so damn loud, speaks way too fast, and does not speak clearly. I have to ask her to repeat herself 2 or 3 times. Please train this employee to slow down, speak clearly, and don't shout.On a positive note, my food was fresh and hot and wrapped/bagged the way it should be. And the same young guy that handed me my order both days is friendly, polite, and professional.
Food: 5
Service: 3
Just wanted 2 whopper Jr's. Ordered with bacon and cheese. They are supposed to be 2 for $5. Argued with both cashier and manager. He said 2 for 5 was only for normal whopper Jr's. See pictures. So either the sign is incorrect or they are being difficult. It's only like $1.50 extra but it really annoyed me because of managers attitude.
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Whopper Jr
Food fine, bathroom in bad shape, smells, very dark, unclean
Atmosphere: 1
Food: 3
Service: 3
There were only 2 people in there besides us and is took 10 minutes for us to get 2 junior whoppers. We also paid for cheese on both and didn't get any.
Atmosphere: 2
Food: 2
Service: 1
Ordered 2 large fries and they would only give me 1 complimentary sauce. I was told I would have to pay for a 2nd sauce, per their policy. Even though I ordered 2 large fries. Absolutely absurd. Would never return here again and neither should you.
Atmosphere: 1
Food: 1
Service: 1
Longest wait time ever. One person ahead in the drive thru and it took over 30 minutes for us to get our two meals. Had to wait to order, and then had to pull off to the side to wait for food. If it was fresh, that would’ve been fine. We got cold fries, and our drinks (sprite and a coke) both tasted like nothing- just carbonated. Do not recommend.
Atmosphere: 1
Food: 1
Service: 1
Once a month I pick up breakfast for our church men's fellowship. I usually call ahead as it a larger order and they have been very accommodating. The manager, Rachel is awesome!
Atmosphere: 5
Food: 5
Service: 5
Very slow they don’t understand what we’re saying and take to long to take an order worst Burger King.
Food is good at this location. Good service.
Food: 4
Service: 4
Recommended dishes: Double Whopper, Chicken Nuggets
Restaurantji Recommends
Manager Leo did a great job. There was a girl folding king hats that gave each of our girls a few hats and showed our daughters how to fold them. Very friendly staff. I am a fan of Burger King (prefer Burger King’s Burgers over McDonald’s). I do wish Burger King’s fries were better (I wish the fries were more similar to McDonald’s or even Checkers). We have visited many BK’s in the area, today we went to the one in Algonquin on Randall Road. Food was excellent, hot and fresh. Service was amazing. I ordered a double whopper with cheese and it was the best double whopper I had from a Burger King in a long time, fresh and hot. Ordered nuggets for the kids and a few extra burgers and fries for our neighbors kids. Food was excellent, playground was very clean (for the kids). Keep up the good work Algonquin location.Kid-friendliness: King hats (crowns?) for the kids, very friendly staff, very nice playground for the kids and excellent food with reasonable prices!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whopper, Whopper Jr, Bacon King, Double Whopper, Chicken Nuggets
OmgOur order was taken 3 different times and they still got it wrong. Service is slow and about 80% of the employees are rude. To bad they closed down cville. I guess I'll start going elsewhere.
Food: 1
Service: 1
Algonquin Burger King could not tell me how much money was on a gift card told me I have to purchase something for him to tell me. The man that helped me was rude. The younger gentleman seemed untrained to work the from plus if your working in food service and speaking in front of a customer it should be English. Was very unhappy with this short experience.
Atmosphere: 1
Recommended dishes: BK Royal Crispy Chicken
They work very hard there to please the customers....thank you.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whopper, Whopper Jr
I don't stop by here often but the times I have gone, I've never had an issue. Got my order right, never had to wait very long for my food. Just your standard BK. No complaints