I was attacked and threatened by the “boss lady” when I was just trying to put a smile on someones face that could NO harm to anyone EVER! I was disgusted when “boss lady” tried to kick me out. I didnt argue with her or nothing, I was just trying to eat chipotle in peace.
Atmosphere: 1
Food: 4
Service: 1
Tom Mize
Can't beat Chipotle for quick and consistent flavor.
Knocked down the service score because online orders are not easy to get. This location removed the quick pick-up so you are stuck having to catch one of the very busy staff members and inquire about your order. The staff is doing their best but the system is broken.
Update. Quick pick-up is back but most of the time you have to ask for your order when someone has time.
Atmosphere: 4
Food: 4
Service: 4
Omar Escalona
Order trough uber eats a burrito from this store and I don’t know if chipotle have half burritos now because this thing is very small. I’m truck driver order from my truck because I can’t go there and they sent me something that it’s not what I see in all the other stores I’ve been all over the country. Frustrated and I’m still hungry. It was 22$
Food: 1
Lady Tano
The past three times I have been to this facility my friend and I have found hair in our food. I tip them and I find hair in my food which is crazy. They need to work on quality control and put their hair up! It's gross and I almost threw up. Practically wasted over $20 twice due to hair in my food.
Atmosphere: 3
Food: 1
Service: 2
Recommended dishes: Chicken Burrito Bowl
Ken F
I love Chipotle but the food at this location is so inconsistent. I pay full price for half size portion bowls at this store. I’m driving to Carpentersville from now on. Definitely worth it
Jaime Martinez
Consistent quality food and friendly staff.
Atmosphere: 4
Food: 4
Service: 4
Angelique W
Drive the extra 10 minutes to go to another location if possible.
Atmosphere: 2
Food: 4
Service: 2
Dan Baran
Brisket was bland and over cooked.
Parking: Not many spots and tight parking.
Atmosphere: 2
Food: 2
Service: 4
Gersson
Ordered pickup, when I got there they claimed they did not have my order and even when they made my order they had multiple items missing.
Have come here multiple times and chose the pickup option. About 80% of the time when I go to pick it up the employees simply tell me, “oh somebody stole your order, we’ll remake it”. So not only is my order late by about 25 minutes every time, but they are letting people simply steal food on a regular basis. Not a good business strategy
Atmosphere: 1
Food: 1
Service: 1
Isaiah Garcia
Worst Chipotle I’ve ever visited!!! I came 2 hours before close and they were out of EVERY single meat besides the Barbacoa!! I had the shavings of steak from the bottom of the bowl and finally the chef had Gaven me the chicken he had just finished up. They had no Pico De Gallo and even had NO chips on deck for customers and the workers kept saying “sorry about that” I guess that’s all you can really say about bad service. Save your time!!
Atmosphere: 2
Food: 2
Service: 1
C C
The food at chipotle, doesn’t matter what location sometimes gives you food poisoning. Maybe cross contamination or the lettuce is the issue. Came here yesterday and had issues immediately after eating chipotle. This location the staff is nice , the barbacoa is fatty from time to time and I think the meat needs to be filtered better before serving to customers, same with the brisket, chucks of fat in a meal that is over $12 is not ideal.
Atmosphere: 3
Food: 1
Service: 4
Anthony DePippo
Got the smoked brisket bowl and loved it. Hope they make it a regular menu item.
Atmosphere: 4
Food: 5
Service: 5
Isaiah Rivera
Did a mobile order for a brisket burrito but why in the world was there NO BRISKET IN MY BURRITO….. I paid for brisket that cost more than chicken and steak and all the other meats but got 4 littles pieces in my burrito. Horrible if you charge a good amount for certain ingredients then give a good amount if not then take it off you’re menu.
this location has the most lazy workers
Atmosphere: 1
Food: 1
Service: 1
I was attacked and threatened by the “boss lady” when I was just trying to put a smile on someones face that could NO harm to anyone EVER! I was disgusted when “boss lady” tried to kick me out. I didnt argue with her or nothing, I was just trying to eat chipotle in peace.
Atmosphere: 1
Food: 4
Service: 1
Can't beat Chipotle for quick and consistent flavor.
Knocked down the service score because online orders are not easy to get. This location removed the quick pick-up so you are stuck having to catch one of the very busy staff members and inquire about your order. The staff is doing their best but the system is broken.
Update. Quick pick-up is back but most of the time you have to ask for your order when someone has time.
Atmosphere: 4
Food: 4
Service: 4
Order trough uber eats a burrito from this store and I don’t know if chipotle have half burritos now because this thing is very small. I’m truck driver order from my truck because I can’t go there and they sent me something that it’s not what I see in all the other stores I’ve been all over the country. Frustrated and I’m still hungry. It was 22$
Food: 1
The past three times I have been to this facility my friend and I have found hair in our food. I tip them and I find hair in my food which is crazy. They need to work on quality control and put their hair up! It's gross and I almost threw up. Practically wasted over $20 twice due to hair in my food.
Atmosphere: 3
Food: 1
Service: 2
Recommended dishes: Chicken Burrito Bowl
I love Chipotle but the food at this location is so inconsistent. I pay full price for half size portion bowls at this store. I’m driving to Carpentersville from now on. Definitely worth it
Consistent quality food and friendly staff.
Atmosphere: 4
Food: 4
Service: 4
Drive the extra 10 minutes to go to another location if possible.
Atmosphere: 2
Food: 4
Service: 2
Brisket was bland and over cooked.
Parking: Not many spots and tight parking.
Atmosphere: 2
Food: 2
Service: 4
Ordered pickup, when I got there they claimed they did not have my order and even when they made my order they had multiple items missing.
Atmosphere: 2
Food: 3
Service: 2
Restaurantji Recommends
Have come here multiple times and chose the pickup option. About 80% of the time when I go to pick it up the employees simply tell me, “oh somebody stole your order, we’ll remake it”. So not only is my order late by about 25 minutes every time, but they are letting people simply steal food on a regular basis. Not a good business strategy
Atmosphere: 1
Food: 1
Service: 1
Worst Chipotle I’ve ever visited!!! I came 2 hours before close and they were out of EVERY single meat besides the Barbacoa!! I had the shavings of steak from the bottom of the bowl and finally the chef had Gaven me the chicken he had just finished up. They had no Pico De Gallo and even had NO chips on deck for customers and the workers kept saying “sorry about that” I guess that’s all you can really say about bad service. Save your time!!
Atmosphere: 2
Food: 2
Service: 1
The food at chipotle, doesn’t matter what location sometimes gives you food poisoning. Maybe cross contamination or the lettuce is the issue. Came here yesterday and had issues immediately after eating chipotle. This location the staff is nice , the barbacoa is fatty from time to time and I think the meat needs to be filtered better before serving to customers, same with the brisket, chucks of fat in a meal that is over $12 is not ideal.
Atmosphere: 3
Food: 1
Service: 4
Got the smoked brisket bowl and loved it. Hope they make it a regular menu item.
Atmosphere: 4
Food: 5
Service: 5
Did a mobile order for a brisket burrito but why in the world was there NO BRISKET IN MY BURRITO….. I paid for brisket that cost more than chicken and steak and all the other meats but got 4 littles pieces in my burrito. Horrible if you charge a good amount for certain ingredients then give a good amount if not then take it off you’re menu.
Atmosphere: 3
Food: 2
Service: 3
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