Dairy Queen (Treat)
1249 S Main St, Algonquin
(847) 658-9443
Recent Reviews
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Opens at 12 till whenever they want to close early 🤷🏽
Got there at 9:18 closed. supposed to be closed at 10 now per DQ sign
Understandably this location is always busy, however, overall customer service is lacking & employees are not very friendly. Two weeks in a row going thru drive-thru & order has been wrong. Your order does not get repeated back when placed, not when paying and not when handed to you, as well as no receipt. Not only is this wasting product, but it also holds up the line for others.
for some reason I cannot respond to the AUTOMATED response I got from the DQ Public Relations team - it's apparent that they have no plans to train their employees on proper Customer Service protocol - DAIRY QUEEN JUST LOST MY BUSINESS!
Great service and as usual Blizzard was very good!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Oreo Mocha Fudge Blizzard Treat
Reminds me of when I was 10. 70years ago we had a dq on our corner same quality
Atmosphere: 3
Food: 4
Service: 4
Overpriced mushy ice cream, but grandkids love it.
Atmosphere: 3
Food: 2
Service: 4
Always friendly and helpful.
Atmosphere: 5
Food: 5
Service: 5
Bad service
It's ice cream...can't go wrong.
Atmosphere: 3
Food: 5
Service: 5
10:45pm, the blue haired employee slammed my blizzard down and slammed the window closed as if it was 10:59pm. And I didn't get my blizzard flipped over for quality check ?
I showed up around 10:08p I asked for pretzel sticks and cheese they said they couldny make it they close soon you guys don't close for another almost 47 min it shouldn't take long to make and so I got a mini blizzard and they put a lid on it and ice cream was pouring out of the sides all over the place it was a mess!!
Food: 1
Service: 1
Restaurantji Recommends
this is my favorite place to eat at. all of the workers are nice, especially westley, u guys should give him a raise
Kid-friendliness: a very nice place to take your kids
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Brownie Dough Blizzard Treat, Reese's Peanut Butter Cup Blizzard Treat, Oreo Hot Cocoa Blizzard Treat, Cookie, Strawberry, Fruit, Cotton Candy Blizzard Treat, Hot Dog, Banana Split, Nougat, Oreo Mocha Fudge Blizzard Treat, Dairy Queen Sandwich, Hot Dog Kids' Meal, Reese's Pieces Cookie Dough Blizzard Treat, Rotisserie-Style Chicken Bites Basket, Chocolate Chip Cookie Dough Blizzard Treat, Oreo Cookies Blizzard Treat, Choco Dipped Strawberry Blizzard Treat, Ice Cream Cake, Turtle Pecan Cluster Blizzard Treat
Nostalgic soft serve icecream ?
Parking: Went during off-peak hours. Maybe it is difficult to find parking during peak hours, street parking aswell
Atmosphere: 5
Food: 5
Service: 5
Love ice cream on a hot day
Food: 5
Service: 5
ALWAYS
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Dairy Queen Sandwich
RUDE managers. I called to complain about a girl manager because of how POORLY she treated me and my family and then when I was talking to Matt (the other manager) he essentially backed up his other manager by saying they are all ALLOWED to be rude to customers because they're all stressed out and customers are rude to them... We were never rude to begin with, they just didn't understand our order so they got all sassy with us.. I don't know about you, but this is sad to see how down hill this DQ has been doing...They charge you more and fill your ice cream with less and then treat you like garbage when you want the problem fixed. Such a shame.
Atmosphere: 1
Food: 2
Service: 1
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