Terrible. Ordered my food and never got it. After asking for it I got told I never ordered.
Atmosphere: 1
Food: 1
Service: 1
Heather
Great customer service! Very friendly!
Tom Wozniak
I've been waiting to hear back from Dunkin' Corporate since I complained in late March. Simply asked why the counter person would drop my iced donut upside down in the bag. I remarked that there must be a manual somewhere that instructs someone to place the donut with the topping Up as if you were ordering a pizza. Cody, the manager, got in my face and told me that I can't talk to his employees that way, to get out and never return. So, here I am, just shy of 70 years old and feeling like a Thug! I finally got thrown out of some place. A younger me would have thought it'd be a bar or strip club, but no... it's Dunkin' in a gas station in Algonquin. Now, when I crave a donut between naps and doctor's appointments, I'll go elsewhere. Just curious if my lifetime ban is just for Algonquin? Or am I banned nationally? Just call me T Dawg
Atmosphere: 1
Food: 2
Service: 1
Marcin Kuba
Was told to use the monitor to order no biggie but the $6 Dunkin meal doesn’t work on the tablet or even scanning the app . Was charged almost $10 for a $6 meal , tried to explain to the fella at the counter but he didn’t understand
Atmosphere: 4
Food: 4
Service: 1
Vanessa
I went today and this was by far the best experience I’ve had at a Dunkin! The gentlemen working was very kind and worked quickly. He made the best oat milk shaken espresso I’ve had and filled it with a very appropriate amount of ice which I really appreciate (other Dunkins always fill it to the brim with ice, leaving very little room for the actual drink). Highly recommend.
Food: 5
Service: 5
Damian Niezgoda
Ordered 10 minutes ahead, waited another 10 minutes inside for a bagel and hashbrowns, there was only one person at the drive through
Atmosphere: 1
Food: 3
Service: 1
Logan Wasilk
Damn that coffee sucked🤢
Atmosphere: 1
Service: 1
Shadow Equinox
I went here, and they didn't even have a single donut. What a clown show joke. Why even be open? Didn't this used to be a donut shop? Dunkin is pure garbage, and this location is a joke they don't even have anything to sell you besides terrible coffee.
Atmosphere: 1
Food: 1
Service: 1
Charles Gillming
Donuts are not really fresh and their breakfast sandwich quality is really poor. That said, their mediocre coffee doesn't save the day...
Atmosphere: 2
Food: 1
Service: 2
Deb
Four cars were in the drive-up, so we went inside to get the Halloween Munchkins Bucket on Sunday. Two people were in line. Only one young girl (Gracie) was working, but she was efficiently going back and forth between waiting on the drive-thru and the inside customers with a great attitude, no less. She apologized and said getting our bucket might take a few minutes because she was the only one working. We had no problem waiting and understood her situation. But we got the bucket quickly because she was very organized. She deserves a raise or bonus for doing that all on her own. Where was the manager? Poor girl should not have had to manage that all on her own.
Terrible. Ordered my food and never got it. After asking for it I got told I never ordered.
Atmosphere: 1
Food: 1
Service: 1
Great customer service! Very friendly!
I've been waiting to hear back from Dunkin' Corporate since I complained in late March.
Simply asked why the counter person would drop my iced donut upside down in the bag. I remarked that there must be a manual somewhere that instructs someone to place the donut with the topping Up as if you were ordering a pizza.
Cody, the manager, got in my face and told me that I can't talk to his employees that way, to get out and never return.
So, here I am, just shy of 70 years old and feeling like a Thug! I finally got thrown out of some place. A younger me would have thought it'd be a bar or strip club, but no... it's Dunkin' in a gas station in Algonquin.
Now, when I crave a donut between naps and doctor's appointments, I'll go elsewhere.
Just curious if my lifetime ban is just for Algonquin? Or am I banned nationally? Just call me T Dawg
Atmosphere: 1
Food: 2
Service: 1
Was told to use the monitor to order no biggie but the $6 Dunkin meal doesn’t work on the tablet or even scanning the app . Was charged almost $10 for a $6 meal , tried to explain to the fella at the counter but he didn’t understand
Atmosphere: 4
Food: 4
Service: 1
I went today and this was by far the best experience I’ve had at a Dunkin! The gentlemen working was very kind and worked quickly. He made the best oat milk shaken espresso I’ve had and filled it with a very appropriate amount of ice which I really appreciate (other Dunkins always fill it to the brim with ice, leaving very little room for the actual drink). Highly recommend.
Food: 5
Service: 5
Ordered 10 minutes ahead, waited another 10 minutes inside for a bagel and hashbrowns, there was only one person at the drive through
Atmosphere: 1
Food: 3
Service: 1
Damn that coffee sucked🤢
Atmosphere: 1
Service: 1
I went here, and they didn't even have a single donut. What a clown show joke. Why even be open? Didn't this used to be a donut shop? Dunkin is pure garbage, and this location is a joke they don't even have anything to sell you besides terrible coffee.
Atmosphere: 1
Food: 1
Service: 1
Donuts are not really fresh and their breakfast sandwich quality is really poor. That said, their mediocre coffee doesn't save the day...
Atmosphere: 2
Food: 1
Service: 2
Four cars were in the drive-up, so we went inside to get the Halloween Munchkins Bucket on Sunday. Two people were in line. Only one young girl (Gracie) was working, but she was efficiently going back and forth between waiting on the drive-thru and the inside customers with a great attitude, no less. She apologized and said getting our bucket might take a few minutes because she was the only one working. We had no problem waiting and understood her situation. But we got the bucket quickly because she was very organized. She deserves a raise or bonus for doing that all on her own. Where was the manager? Poor girl should not have had to manage that all on her own.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Nice clean good people
Atmosphere: 4
Food: 4
Service: 4
It’s crazy how ridiculous this place is. They don’t even have PS4’s to play Fortnite on AND they wont serve me beer.. If I could rate 0 stars I would
Atmosphere: 1
Food: 1
Service: 1
Kid-friendliness: Ya ya is a good worker. She works very hard on making good drinks, knows my order, and is a very kind employee.
It's a gas station dunkin' donuts. They're going here to get gas not food. Fine for what it is
Atmosphere: 2
Food: 4
Service: 3
Recommended dishes: Donuts
It's a fast drive thru with friendly
Atmosphere: 5
Food: 5
Service: 5
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