Kobe Japanese Steakhouse

My husband and I have been to this location a handful of times. Last time the chef was minimally entertaining, and the staff we came into contact with desperately needs to learn their menu/tact. On the menu it indicates that hibachi dinner comes with salad, soup, rice, and ice cream. Apparently they just stopped offering the ice cream and act like they're doing you a favor when you ask about it. Also, I don't know when it happened, but within the last year or so, they significantly raised their prices (in some cases by almost $10). I'm sorry, but if I'm paying almost $40 for a hibachi filet mignon, I'll go to Kyoto in Crystal Lake where the chef is more engaged, the food is better, the seats are more comfortable and the ambiance is superior. (The wooden seats are so unbelievably uncomfortable, I was squirming in them before we even got our soup). Not to mention, I am absolutely certain that despite the prices they were charging, they were actually serving LESS fried rice and steak.
The server and chef definitely need to check their attitudes. When we ordered, the server questioned the order like we were insane (we ordered 2 sides), and we had to attempt to correct her multiple times because she just wasnt getting it, and when she (acted like) we did, she acted like we were insane. The server wrote the order down wrong and the chef gave the side to the wrong customer. When we asked about it, the chef seemed to get irritated with us about it. This was honestly the most bizarre experience I've ever had at this restaurant and I'll probably just go to Kyoto in Crystal Lake or Kobe in Lake Zurich in the future.

Everything was not that bad. It was my first time ever being there.The service was great until I got my bill. I only ordered a side steak and a side of fries. My mother ordered the same I'm a very picky eater, so I just decided to stick with what I know, when I told the server i only wanted steak and fries. She asked me about beef Fried Rice i was a little confused So I told her no I just wanted the fries on the side, she then proceeds to tell me that comes with it. So when the server comes, he serves us. Our food and he gives me rice noodles, vegetables, etc. I'm not thinking of anything of it. Mind you I've never been to an hibachi restaurant. I get my bill and it's over a $100. I asked my waiter why my bill was over a 100 dollars she told me that's what I ordered, and I repeatedly told her that wasn't what I ordered. I then asked for a manager. She tells me there's no manager there. And there was nothing she could do for me i'm not sure if there was a language barrier, or what but that was my first and last time ever going to an hibachi restaurant

Firstly, I wanted to go to Kyoto in Crystal Lake, but they were completwly booked, so we went here. The atmosphere here was not impressive. After walking in and we were greeted, I noticed a dried out & cracked little sitter - where no one would feel welcome to sit on. Then, we were seated and given plastic oversized plates and I had a fork, where one of the teeth was bent. The Server and waitress was decent - they tried their best to provide good cuatomer service. The Chef/cook was good, except for the fact that at some point during the presentation, he startimg squeezing liqid in peoples mouth and also pulled out a bottle craved as a boy peeing and starting wetting people with it - I thought this was very rude and killed my desire to be there. I had had enough at the point. Althought the Chef/cook was polite and friendly, I felt that the entire presentation could have been better. I will not eat here again.

Worst experience, took 20 minutes to get waters, in experienced cooks letting food burn leaves a bad taste on the palate not to mention the smell on your clothes. Soup tasted like tap water, tried to hide it with soy sauce but hard to do with a total of 4 little onion pieces in the entire soup. Rice had a few uncooked hard pieces, and filet was chewy. Lastly and this was the kicker, we ordered sushi and they said there was a few orders ahead of us and we said that’s fine, just bring out. Well, that hadn’t even started on it as I was begging for someone’s attention to get my check. It’s Jurin or Benihana from here on out. And to the folks calling this a phenomenal restaurant experience, you should try Jurin!!!!!

I saw the name, Kobe Japanese steakhouse and I thought oh that would be great to have some Kobe beef. So I started to peruse their menu only to find they did not have any Kobe beef on the menu at all. So I called the restaurant and they said sorry we don’t have any Kobe beef just fillet… Tell me what kind of a restaurant named themselves, Kobe, but doesn’t have any Kobe beef, hello!

Great food! We did the lunch special and added noodles! My son even enjoyed it and he was a picky eater. The staff was very patient as I was not aware of them closing at 2:30 after lunch. They were very nice. We will be back!

As soon as you enter this place you can meet a lot of flys 🪰 . Just look at lamps.
Smells awful. avoid this place! When we said we want to leave we’ve been charged for drinks that we have not even touched. This place needs attention of a Health inspector.

I had a great time eating the food. It would be great if they provided more food for the side dishes and more variation of vegetables

One of the decent sushi places in the area. Weekends can get crowded with long wait times for both hibachi and AYCE sushi. Highly recommend going there early!

Staff is friendly. Lots of parking. Fresh sushi.

Always had good experience at Kobe! Sushi is excellent, so are the martinis. My family loves sushi, so Kobe is an easy pick for dinner. Also within walking distance from our place.

Absolutely freezing, I could practically see my breath. AND! THE FOOD WAS VERY COLD TOO! Everyone's food came at different times. Nothing good to say about this place. Do not go here it is way overpriced for crappy cold food with terrible service.

Tasty!

I had the teriyaki Salmon Lunch box. It was a generous portion of salmon, 4 sushi fools and salad. I even opted for substitution of an extra salad instead of rice bowl and they acquiesced! I enjoyed the lunch and would recommend it.

Atmosphere: 5

Food: 5

Service: 5

Order food somewhat regularly and they cant seem to follow simple instructions. Most modifications are missed or ignored, If you try to call the phone goes to voicemail snd the mail box is full. Super frustrating

Atmosphere: 3

Food: 4

Service: 2

Great place to celebrate

Atmosphere: 4

Food: 5

Service: 5