LongHorn Steakhouse

1521 S Randall Rd, Algonquin
(224) 509-3197

Recent Reviews

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patricia winkels

Loved it all. Ryan was great!

Atmosphere: 5

Food: 5

Service: 5

Mosunmola Oni

Love it right here. Everything taste right and perfect

Atmosphere: 5

Food: 5

Service: 5

Richard Sherman

Took The Wife here for dinner. The food was excellent. The service was exceptional. I had the Ribeye, without any seasoning. It was perfect.
We'll be back.

Atmosphere: 4

Food: 5

Service: 5

Margie Lombardo

good food, good service, freeezzzing atmosphere 😊🥶

Atmosphere: 3

Food: 5

Service: 5

Madeline Miller

Our server was Amber (I think she said it was the same name as her manager. I’m bad at names. I’m so sorry) she was amazing! Not only was our food and service out in a timely manner and she was so helpful, and on top of it, she helped me search for my promise ring! I don’t know how but I lost it during my time there but when I told her she immediately looked around for it as well as going and checking the plates she had taken from our table. She took my name and number and said if she finds it or doesn’t she would let me know which is truly above and beyond. Thank you for making my mom and I’s experience so good even with me losing my ring. We really appreciate it a lot 🖤

Atmosphere: 5

Food: 5

Service: 5

david hansen

probably should have read the negative reviews first, especially with the manger Amber, but we will get to that in a second.

The wife and I went tonight for a little date night, were kids free for a couple hours. The first time there the. experience was a bit rough, but it was crowded so why no give it another chance.

Our waitress was ok , we got the wings and I ordered that wild West shrimp, something like that, and it was really really salty, I told the waitress and she goes I will go ask about how much salt they use, I was confused I said they were salty, she just and left and came back and said she talk to her manager and they would take it off. as if doing Mr a favor
Our steaks come, wife goty vegetables and her Mac and cheese. I got my steak and nothing else, I asked the waitress about my Mac and cheese and vegetables, I swear she said they weren't on your plate. Thought she would have noticed that.

The wife ordered her steak medium and she cut into and it was allot closer to rare, so since my glasses were in the car I picked some random waiter and asked how her steak was cooked he said rare. I told him how she ordered it and he said he would bring a new one.
The manager Amber came over, right off the bat tried to question if we ordered it right, then questioned why she cut into twice( didn't eat any) I told her the previous experience the steak was beyond nasty looking when they refired it. after her going back and forth standing over my wife she said she would get a new one.
Well here's comes the kicker, the manager comes back slams the plate , stands over my wife and rudely says she is going to stand there and wait till she cuts into it, the look on her face when it was completely rare and then she says we temp, I had to stop her there cause their thermometers must be bad.
I looked at my wife and said lets go, Amber said how would you like to settle the bill, I said what, she then said she would take my wife's off, but looked at mine, I said I'm not sure where your from but I don't eat unless my wife eats and I didn't touch my food. she said she would call the authorities, I said do what you have to, and I'll leave my number up front as they can call me.
We did drink the lemonade which was good and I left $10 to cover that.
I will say this much, the next person that you decide to stand over and try to do your intimidating tactics and the grotesk unprofessional practices, of something your own staff and you saw in front of your eyes bad food. Make sure it is not a person that runs the largest hotel around, and owners that own many other locations, when their groups of sporting competitions with families or corporation conventions come in, they recommend places to eat, as it's important to help each other out in the hospitality business.
As the owner of this franchise, you might want to read your reviews as this particular manager has nothing but the same complaints over and over.

I do look forward to hearing from you you

Thanks,
Dave

Jherson Lopez

Been picking up their lunch specials for a while always a great a deal and food is made fresh and hot.

Atmosphere: 5

Food: 5

Service: 5

Mike

We went for a 4th of July dinner. I had the T-bone it was so chewy couldn't even eat it. I asked for medium, it was well done. It came with the driest baked potato I have ever had. I could barely swallow it . My wife had the fillet it was okay but way too much seasoning and overcooked. Definitely not medium rare. Very cold inside. Probably won't go back. This isn't the first time we have left very disappointed.

Dianna Casillas

Food is always good and the servers in the bar area are super nice

Andrew Flores

The food is fantastic but the wait is horrible to long to be seated 1hr on a week day and 2 server's

Atmosphere: 5

Food: 5

Service: 4

Gerard Kleinschmidt

I went to Longhorn for lunch. I ordered the a salad, baked potato & ribeye steak. The salad and potato were delicious! That being said. My steak was ok, at best. Whoever cooked it put a lot of black pepper on it. Unless they come pre-seasoned? Then they put on way to much for my taste buds.
Unfortunately I have nothing good to say about my waitress. She took my order and never came back to check on me. When she finally came back. She put my bill on the table, and started to walk away from me. I was still eating when she brought my bill. My coke was empty. I had to call her twice before she got away. When she came back and asked what I was drinking. I told her Coke Zero no ice!!! When she bought me my drink the glass was full of ice. I sat there for a at least 10+ minutes for her to come back to take my payment. Luckily, another waiter saw me waiting and took my payment. It's my humble opinion she wasn't paying attention. I'm not going to mention her name. Because I'm not looking to get her in trouble or fired. Overall, not a bad experience. I can only hope that I will have a better waiter/waitress next time?

Atmosphere: 5

Food: 4

Service: 3

Shannon Darcy

Loved the lobster and shrimp chowder. So good. Flo's filet was great and my dad's request for extra butter and sour cream was honored graciously. Bailey was an awesome server and we couldn't have had a better time.

Atmosphere: 5

Food: 5

Service: 5

Deborah Rabine

We went for lunch on Sunday at 11:30 and the restaurant was not yet busy. There was no wait and we were seated immediately. Our server, Angie, was attentive and very bubbly and charming. I decided to have a cup of shrimp and lobster chowder and my only regret was that I didn't get the bowl. It was so good. For my entree I had the shrimp appetizer. It was huge and very well made. I had it with the baked sweet potato with cinnamon and butter. Really good! My friend had a side salad with a steak and baked sweet potato. Since we were too full for a full dessert, Angie made us a small caramel sundae. We were surprised that the total bill was only $52 with tax. We will definitely be back.

Atmosphere: 5

Food: 5

Service: 5

Xavier Garcia

Leah was a great server wish she was at every restaurant would highly recommend her service

Atmosphere: 5

Food: 5

Service: 5

GrandmaJGaming

Great steaks, the ribs are delicious and I tried the burgers, also delicious

Atmosphere: 5

Food: 5

Service: 5

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