Burger doodle. It is what it is. The service was good. The place is clean. Our order was right. I think it would be better if they switched to beef tallow in the fryers.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Whopper Sandwich
Becca Terry
We have never been in contact with such polite fast food workers. Order was correct and each one was so pleasant
Atmosphere: 5
Food: 4
Service: 5
Myles
03/14/2025 5:00 pm
Food is usually great and the employees are usually nice on my visits.
I did not rate food on this review because I didn’t actually even get the chance to get past ordering.
Pulled up to order and as soon as the girl started talking I knew she was not happy about working there.
Everyone has bad days so I decided to try and order anyway.
The entire time she was rude, short and straight up talking to me in a way like I was bothering her for even coming there.
I asked if they had any kid meals because I could not find them on the menu and was met with a snarky response once again.
Right then I decided to put the car in reverse and drive 15 minutes to the Burger King in Bethalto.
The experience in Bethalto was exactly what the Burger King in Alton should have been.
Shift manager was very apologetic when I called to inform her what had happened.
She deserves 5 stars and a raise for being professional, apologetic and taking action.
Atmosphere: 1
Service: 1
Olivia King
awful service
Food: 2
Service: 1
Rodrigo Reckziegel Cambraia
Terrible place. Its says its open until 11pm. Im in the hotel nearby witou car. I came walking and they dont accept me.ordering because Im not im a car. Quite ridiculous rules.
Service: 1
Chris Waters
Food was good...after I got someone to actually acknowledge I was there. Had people behind the counter walk right by me while I was standing at the counter. Soda machine was out of almost everything. Had to ask for coke zero from behind the counter. Floor was oily and wife said she almost slipped. The one guy is kinda cringy. It's like man I just want my food. So if you aren't into weird interactions with your food you may want to skip this location.
Atmosphere: 3
Food: 4
Service: 3
Jada Kimbrel
Best burger king I've been too. I am from Memphis, TN and this put or burger kings to shame!
Atmosphere: 5
Food: 5
Service: 3
Traxler Johnson
Terrible customer service. Driver through cashier was not friendly and very stone face looking. Ask 2 speak 2 manager. She was verbally abusive. So ask could I get the corporate # - She told me NO iam not giving it 2 u. Proceed 2 tell me 2 look it up if u want it. So yess!! this first and last time I will be supporting this location 👎🏾
Atmosphere: 1
Service: 1
Aaron Moore
Women at counter was rude to start off,purchased the bacon melt meal,the burger was really cold and wet like it was sitting in cold water,bacon was cold and cheese had no was to melt,haven't been to burger King in years I see the reason why lazy and trash was full in lobby
Atmosphere: 4
Food: 1
Service: 1
Monica H
My first time at the Alton IL location. If I could give more than 5 ⭐, I would. The girl at the register was so nice and friendly. Our food was good, hot and fresh. Lobby was clean. Best Burger King location ever!!!! Great Job to all.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Whopper, Onion Ring
Horrible customer service. The lady who said she was shift leader, should be sitting in the unemployment line, maybe something much worse! Mean rude and nasty went absolutely crazy over a coupon on which we had.
Atmosphere: 1
Food: 1
Service: 1
Bradly Sullivan
Some how. Against all odds. Burger King is the best fast food Alton has to offer. Consistent quality. Consistent service. It’s actually insane how far all their competitors have fallen. With a double cheeseburger being only a few cents more than a McDouble there’s literally no reason to go to McDonald’s.
Burger doodle. It is what it is.
The service was good. The place is clean. Our order was right.
I think it would be better if they switched to beef tallow in the fryers.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Whopper Sandwich
We have never been in contact with such polite fast food workers.
Order was correct and each one was so pleasant
Atmosphere: 5
Food: 4
Service: 5
03/14/2025 5:00 pm
Food is usually great and the employees are usually nice on my visits.
I did not rate food on this review because I didn’t actually even get the chance to get past ordering.
Pulled up to order and as soon as the girl started talking I knew she was not happy about working there.
Everyone has bad days so I decided to try and order anyway.
The entire time she was rude, short and straight up talking to me in a way like I was bothering her for even coming there.
I asked if they had any kid meals because I could not find them on the menu and was met with a snarky response once again.
Right then I decided to put the car in reverse and drive 15 minutes to the Burger King in Bethalto.
The experience in Bethalto was exactly what the Burger King in Alton should have been.
Shift manager was very apologetic when I called to inform her what had happened.
She deserves 5 stars and a raise for being professional, apologetic and taking action.
Atmosphere: 1
Service: 1
awful service
Food: 2
Service: 1
Terrible place. Its says its open until 11pm. Im in the hotel nearby witou car. I came walking and they dont accept me.ordering because Im not im a car. Quite ridiculous rules.
Service: 1
Food was good...after I got someone to actually acknowledge I was there. Had people behind the counter walk right by me while I was standing at the counter. Soda machine was out of almost everything. Had to ask for coke zero from behind the counter. Floor was oily and wife said she almost slipped. The one guy is kinda cringy. It's like man I just want my food. So if you aren't into weird interactions with your food you may want to skip this location.
Atmosphere: 3
Food: 4
Service: 3
Best burger king I've been too. I am from Memphis, TN and this put or burger kings to shame!
Atmosphere: 5
Food: 5
Service: 3
Terrible customer service. Driver through cashier was not friendly and very stone face looking. Ask 2 speak 2 manager. She was verbally abusive. So ask could I get the corporate # - She told me NO iam not giving it 2 u. Proceed 2 tell me 2 look it up if u want it. So yess!! this first and last time I will be supporting this location 👎🏾
Atmosphere: 1
Service: 1
Women at counter was rude to start off,purchased the bacon melt meal,the burger was really cold and wet like it was sitting in cold water,bacon was cold and cheese had no was to melt,haven't been to burger King in years I see the reason why lazy and trash was full in lobby
Atmosphere: 4
Food: 1
Service: 1
My first time at the Alton IL location. If I could give more than 5 ⭐, I would. The girl at the register was so nice and friendly. Our food was good, hot and fresh. Lobby was clean. Best Burger King location ever!!!! Great Job to all.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Whopper, Onion Ring
Restaurantji Recommends
Stop for breakfast the croissant cool or toasted, cheese not melted, and ham cold like it was taken
out cooler.
Food: 1
Recommended dishes: Sandwich
milkshake machine not working or are yall just lazy lol. went to wendys instead
Atmosphere: 1
Food: 1
Service: 2
They don't have salads anymore which was great when that's all you want. Their mozzarella stick are smaller and overcooked.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Chicken Nuggets, Whopper, Onion Rings
Horrible customer service. The lady who said she was shift leader, should be sitting in the unemployment line, maybe something much worse! Mean rude and nasty went absolutely crazy over a coupon on which we had.
Atmosphere: 1
Food: 1
Service: 1
Some how. Against all odds. Burger King is the best fast food Alton has to offer. Consistent quality. Consistent service. It’s actually insane how far all their competitors have fallen. With a double cheeseburger being only a few cents more than a McDouble there’s literally no reason to go to McDonald’s.
Atmosphere: 1
Food: 5
Service: 5
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