Chapala Grill and Tequila Bar

Zero stars would be my review but not an option. We found a wing nut in our burrito this evening. Asked to see the manager, who never came to our table after 15 minutes of waiting. Then the waiter offered us 25% off the bill for our trouble and for food we never finished as we stopped eating immediately. Upon leaving, the manager was hiding at the check out and ran away to avoid us. After yelling to request he come speak to us about the incident he blames the waiter and still never apologized. I will never return and fear others and especially with children may have a serious risk of eating here.

I went here to celebrate my mom’s and sister’s birthday.Our waiter,Cesar was EXCELLENT!! Very attentive to our needs,the food and drinks were delicious.Most of all,he made their birthdays one to remember! I would definitely return and when you go please ask for Cesar!

The food here was the worst Mexican food I’ve ever had in Illinois. I came from Arizona so I know real Mexican food. The food looked like a 5 year old made it. I got the burrito lunch special and the beef was crusty and dry. No flavor, I took a single bite and that was it. Beans were disgusting and pale. Rice didn’t taste right. Didn’t even try the taco. You people thinking the food is good don’t know real Mexican food. This was BAD for even Illinois standards. They just bank off of the customers from the hotel. Food was just bad. I got the margarita with the special too and it tasted like it had no tequila. I hope someone reads this and eats somewhere else.

Atmosphere: 1

Food: 1

Service: 1

I don't recall the server's name but she was very competent

Atmosphere: 5

Food: 5

Service: 5

Been here several times and it's always been great. Awesome portion sizes, great service, the cheese dip is the best around!

Went with a group of friends to have dinner outside on the patio. It stunk of sewage every time the wind blew, so it wasn't great to begin with. We had put in an order of Buffalo wings as an appetizer, and a couple of others ordered queso. They received their dips, but we never received the wings, despite us confirming twice that they had indeed been put in. We are not sure if the waiter understood us, because there seemed to be a lot of miscommunication as a whole. The meal I had was okay, nothing to write home about. Drink refills were non-existent. Unfortunately, two members of our group had inedible dishes due to the sheer amount of whole dried peppers in their meals. They ordered different dishes, and neither description had peppers listed. One had easily twenty peppers in his dish, and another at least ten if not more. We will not go back here.

Atmosphere: 2

Food: 1

Service: 1

Great food and great service.

Atmosphere: 5

Food: 5

Service: 5

This is hands down the BEST Mexican restaurant in this area. The best margs, best birria, and best salsa! They even have street corn now! The workers are always very kind as well!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chips Salsa

Bad customer service and the food is terrible...if your in this hotel go somewhere else

Atmosphere: 1

Food: 1

Service: 1

Food is a bit different than most mexican joints in the area. Nice change. Tons of margarita flavors

Atmosphere: 5

Food: 4

Service: 4

Our food was fresh, hot, and delicious. Our waiter, Gilberto, was very nice and attentive.

Atmosphere: 5

Food: 5

Service: 5

Best margaritas anywhere in the state that I've tried! Best Mexican food around!! This place blows every Mexican place out of the water in at least a 100 mile radius. It's worth a try for sure. I only go here for Mexican now since they opened

Best Mexican place in town.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Street Tacos-Steak

Ordered our food to go and after getting home 25 minutes later we find out they messed up our order. I got quesadilla locos that were supposed to come with cheese sauce and they forgot. My wife ordered a chicken chimichanga meal and they sent her a chicken quesadilla. So when I called I told them I was 25 minutes away and the gentleman was like oh no big deal just bring it back and we will make you a chimichanga meal and charge you the difference. I said I'm not driving 25 minutes back for that what about my cheese sauce and he said oh we won't charge you for that and I said I would hope not it was supposed to come with it. He kept apologizing but it just blows my mind they messed up and wanted me to drive 25 minutes back and then charge me the difference for a chimichanga meal.

Atmosphere: 5

Food: 4

Service: 1

Always great food and service!

Atmosphere: 5

Food: 5

Service: 5