McDonald's
2400 Homer M Adams Pkwy, Alton
(618) 465-8911
Recent Reviews
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Dont dine here. There are kids running around in the back, the workers are in their plain clothes, there was hair in my frys, no straws or lids were stocked. It was just a horrible place to eat.
Why have 2 lanes if they won’t answer outside lane
Fries are never done or cold
Just horrible experience
Atmosphere: 1
Food: 1
Service: 1
I utilize the app to order and pay for my food most of the time. It allows me to get a discount and saves time ordering.
Atmosphere: 3
Food: 3
Service: 4
Im pretty sure they have never gotten an order correct. The drive thru takes 30 minutes to an hour. So we went inside and the workers were standing around talking and playing on their phones. While 1 guy worked his but off. I honestly dont know how this place is still open.
Atmosphere: 1
Food: 1
Service: 1
Pretty fast service for as busy as the was
Atmosphere: 5
Food: 4
Service: 5
Very slow. Long lines in the drive through. Not acknowledged when I came inside to order. I left. I hope you work out whatever was the issue today.
Service: 1
Every time I come here , I ask for coffee. 3 cream 3 sugar. I get Home.
And they put twelve creams in the coffee. The next day I go and order coffee i asked if it was fresh and she said yes, so I take a drink and it's warm.You can fill it through the cup so clearly was not a fresh pot. So I complained and said , I would like fresh cup of coffees she says pull ahead.We're making a fresh pot, i sat in the drive through for thirty minutes. I wind up pulling around and just getting a refund.Because apparently they didn't make a fresh pot This has got to be the worst McDonald's have been to!
This is my bacon, egg, and cheese mcmuffin with an egg i cooked myself at home because they forgot my egg again...
Atmosphere: 4
Food: 2
Service: 3
Food was cold
Atmosphere: 3
Food: 3
Service: 3
They purposely chose to hide onions on a burger with no onions requested. I contacted the store and they verbally confirmed the onions were placed where they normally are not.
Food: 3
Service: 1
Restaurantji Recommends
Hey Homer, Adams McDonald’s why is it every time I pull up to your location my code never works. This has been going on for like nine months now. Update your system. I know how many times the app gets updated. You have to update your system.
Oh, and I went to two other locations that are close by and they’re packed probably because they can actually accept codes and that’s gonna make you more profit but versus not taking codes is why you do not have many customers at this locations but hey what do I know 🤷🏼♀️ Also was trying to use my birthday code so happiest birthday to me 🙄🙄
Atmosphere: 1
Food: 1
Service: 1
This is the closest restaurant to my home so I go here often at least three times a week. I have to drive to another restaurant because I sit in the drive-through line and wait while they take three other orders in the other Lane or I’m constantly told to pull forward and wait for cold food. McDonald’s has gotten so expensive. It’s not worth the trip, but at least the service can be good.
Atmosphere: 1
Food: 1
Service: 1
It's McDonald's, you get what you get. My once every couple years experience
Atmosphere: 2
Food: 2
Service: 3
I ordered 3 triple cheese burgers and waited 20 minutes for them and I didn’t check them before I left and when I got home they was over cooked had no little onions or pickle just ketchup and mustard honestly the worst triple cheeseburgers I’ve ever had
Atmosphere: 1
Food: 1
Service: 1
Waited over 25 minutes in curbside had to go inside to get my order that had gotten skipped food was warm at best fries were cold nuggets were also and I didnt receive the dipping sauce I paid for. Place was chaotic to say the least.
Atmosphere: 1
Food: 2
Service: 1
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