I see all the poor comments. That is a serious failure. My turn - This has happened several times, now. We use the mobile app to submit the order and drive over. It's a 5-6 minute drive. My 3 drinks were not ready. I waited as the attendant served the 3 walk-in customers. When she finished, I asked about my order. She said she had not realized it had printed. She started it, but another person came in; she took his order, filled it, and then continued with mine (why?). It took 22 minutes from time of mobile order to completion. Several weeks ago, it took more than 30 minutes (same thing - cleared the lobby of customers and then started my order). This time, I asked why it took so long. She said they don't always see the printed orders. If that is what happened today and previously (or maybe they ignored it to catch up with the walk-ins), then the mobile solution is poor (and any advertisement to save time by ordering ahead is misleading). Also, the younger generation music was very loud, and the lobby's side door was locked.
Atmosphere: 2
Food: 5
Service: 1
Mike (Mike)
Nice people
Atmosphere: 5
Food: 5
Service: 5
Michael Tangney
Dunkin is always great in itself, but Shelby breathes new life into a place thats needed it for awhile now. She's personalable with her customers as well as fast and hard working. Its always great to walk in and see a smiling face
Atmosphere: 5
Food: 5
Service: 5
blaster44 bomb
Good service. They messed up my order and remade it for me no questions asked. But the blonde employee started yelling at other employees while customers were present. It was very unplesant and unprofessional. Those conversations should happen behind closed doors.
Atmosphere: 1
Food: 4
Service: 5
Michael Atkinson
Awesome as usual
Atmosphere: 5
Food: 5
Service: 5
M Burlingame
I go to this location because it is convenient. It is 5 minutes from my house. After they remodeled, they no longer have butter at this location. Makes no sense.
Atmosphere: 3
Food: 1
Service: 1
Hope
how can you be out of every donut except two lol
Atmosphere: 5
Food: 1
Service: 1
Andrew Stedl
Very nice and spacious inside. My orders are always correct when I order from the app and the food is always hot. Definitely will be going to this location as my preferred from now on.
Atmosphere: 5
Food: 5
Service: 5
Don Owen
Not a place I would visit often.
Atmosphere: 2
Food: 4
Service: 3
Garrett Wagner
2 stars is generous for this dump. I’ve been here now 3 times and all 3 times I’ve been served stale coffee. Filthy floors as restaurant in general. Do your self a favor and avoid this pit.
The girl with green hair and the nose piercing is very inoperative and called me deaf do not recommend 👎
Atmosphere: 1
Food: 1
Service: 1
Jordan Michel
The lady with the green hair and the nose piercings was extremely rude and calls my friend deaf she was extremely rude and I’m not returning due to that unfortunate situation
Atmosphere: 1
Food: 5
Service: 1
S
Disgusting. Food had multiple black hairs cooked into it. This location is dirty.
Atmosphere: 1
Food: 1
Service: 1
Bryan Lerche
Customer service is second to what staff is leaving when.
I see all the poor comments. That is a serious failure.
My turn - This has happened several times, now. We use the mobile app to submit the order and drive over. It's a 5-6 minute drive. My 3 drinks were not ready. I waited as the attendant served the 3 walk-in customers. When she finished, I asked about my order. She said she had not realized it had printed. She started it, but another person came in; she took his order, filled it, and then continued with mine (why?). It took 22 minutes from time of mobile order to completion. Several weeks ago, it took more than 30 minutes (same thing - cleared the lobby of customers and then started my order). This time, I asked why it took so long. She said they don't always see the printed orders. If that is what happened today and previously (or maybe they ignored it to catch up with the walk-ins), then the mobile solution is poor (and any advertisement to save time by ordering ahead is misleading). Also, the younger generation music was very loud, and the lobby's side door was locked.
Atmosphere: 2
Food: 5
Service: 1
Nice people
Atmosphere: 5
Food: 5
Service: 5
Dunkin is always great in itself, but Shelby breathes new life into a place thats needed it for awhile now. She's personalable with her customers as well as fast and hard working. Its always great to walk in and see a smiling face
Atmosphere: 5
Food: 5
Service: 5
Good service. They messed up my order and remade it for me no questions asked. But the blonde employee started yelling at other employees while customers were present. It was very unplesant and unprofessional. Those conversations should happen behind closed doors.
Atmosphere: 1
Food: 4
Service: 5
Awesome as usual
Atmosphere: 5
Food: 5
Service: 5
I go to this location because it is convenient. It is 5 minutes from my house. After they remodeled, they no longer have butter at this location. Makes no sense.
Atmosphere: 3
Food: 1
Service: 1
how can you be out of every donut except two lol
Atmosphere: 5
Food: 1
Service: 1
Very nice and spacious inside. My orders are always correct when I order from the app and the food is always hot. Definitely will be going to this location as my preferred from now on.
Atmosphere: 5
Food: 5
Service: 5
Not a place I would visit often.
Atmosphere: 2
Food: 4
Service: 3
2 stars is generous for this dump. I’ve been here now 3 times and all 3 times I’ve been served stale coffee. Filthy floors as restaurant in general. Do your self a favor and avoid this pit.
Atmosphere: 1
Food: 2
Service: 2
Restaurantji Recommends
The girl with green hair and the nose piercing is very inoperative and called me deaf do not recommend 👎
Atmosphere: 1
Food: 1
Service: 1
The lady with the green hair and the nose piercings was extremely rude and calls my friend deaf she was extremely rude and I’m not returning due to that unfortunate situation
Atmosphere: 1
Food: 5
Service: 1
Disgusting. Food had multiple black hairs cooked into it. This location is dirty.
Atmosphere: 1
Food: 1
Service: 1
Customer service is second to what staff is leaving when.
Atmosphere: 1
Food: 1
Service: 1
It was so cold in here .🥶🥶
Atmosphere: 1
Food: 2
Service: 2
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