Dunkin'

In Walmart, 475 IL-173, Antioch
(847) 533-4517

Recent Reviews

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Tabitha Chavez

Just went into your dunkin with my kids today after shoping and service was good but they were playing loud music with profanity and I don't care if it was just me but I had my kids with me so that was ridiculous that they were playing music like that with families around 2 people walked out because of it

Atmosphere: 1

Food: 3

Service: 5

Aiden Tapia

Did a horrible job attending your drink in time took me just for my small hot chocolate over 15 min this morning to make all because she was new disappointed never going here ever again

Kellie Girls

This Dunkin was in a Walmart that was crowded. It’s hard to keep in clean with alot of people. The staff was kind and hard working despite a long line, but the donuts were average . I’m not a huge donut connoisseur so that part is highly subjective. That might just be normal donuts.

Atmosphere: 3

Food: 2

Service: 5

Sara Janke

Shrinkflation is reallllll. I typically get an iced latte and recently have been receiving a cup of almond milk with a splash of espresso. And when I complain I get it back with it spilled all over the outside so I started getting an extra shot of espresso and am now paying almost $8 for what used to be just a regular latte. We are here for coffee not a cup of milk.

Atmosphere: 3

Food: 1

Service: 3

media BY KT

Girl with glasses rolled her eyes and gave me an attitude when I came in for coffee. I asked if everything was ok because clearly she was upset. Her response was “we close in 5 minutes, so how can I help you?” I told her you can start by learning good customer service. I told her that’s ok I can go elsewhere. I can see this Dunkin has terrible reviews. Anything under a 4 star is unacceptable. Don’t go here especially with glasses girl.

Atmosphere: 1

Service: 1

Mariel Sanchez

I was 15 minutes waiting for my order to be complete. I make the line and there 6 more people after me and all of them have there order before me. There to a skinny small girls at the front one really Nice . She knowledge me and take my order and there’s another lady that I think is the manager really serious didn’t say good morning with Amoudi style. They do a couple orders before mine when I receive my frozen Coffee I asked The Moody lady for my missing bagel order and she said that she needed to make sure all the drinks are done before she can either give me my bagels . What kind of service are they making my drink before either my food be done and at the time they do my bagels I’ve been 15 minutes standing there waiting for my food to be done. When my get bagels was made Look like crab all the cream cheese and bagel wrap with paper And my coffee melting down because I was waiting for my order to be complete . And when she star doing the food she give away the Oder order before my that I was the very first customer in line . I done think that some bagel take so mucho to toast. What a lack of management poor customer service neither thank you have a good day. I’m really disappointed with the store. . I was so disappointed that I told my bag in the garbage I forgot to take a picture of it. I think everybody have a bad day but no because you have a bad day you have to be miserable and treat other people, miserable, and more when you service someone else.

Atmosphere: 1

Food: 2

Service: 1

j rod

Avery had the worst attitude for someone working in food. I don’t understand what her problem was when it was DUNKIN that didn’t have what I wanted for my online order. I simply asked if my order was ready and she proceeded to give attitude. She burnt my croissant and handed it over to me just in the wrapper. I said “Thank You” and she just stared at me. I had to even ask for a bag to take my order to go. An EMBARRASSING Dunkin. Get better workers.

Atmosphere: 1

Food: 2

Service: 1

Brian N

Great people work here, it can get crowded.

Parking: It is walmart parking lot, need I say more?

Kid-friendliness: I always see parents and their children there.

Wheelchair accessibility: It is a big open doorway without any steps or bumps.

Atmosphere: 4

Service: 5

Recommended dishes: Toasted Almond Cold Brew, K-Cup Pods

Holly White

Today I was so excited to try the Buttermilk Donut. The cashier was so sweet and told me it was one of her favorites. I get home and notice she put two donuts in the bag instead of one. Literally made my day, just as great as she said! Wish I had her name but she had a lip piercing and was overall so cheerful and happy. Love seeing people who genuinely enjoy their job it just makes going somewhere that much more of an amazing experience!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Donuts

Celia C

Asked me over 5 times what i ordered and STILL made my drink wrong 2 times! They did nothing but chat with everyone that walked by.also took a total of 20min to still walk out with no drink. Thanks for nothing guys (:

Atmosphere: 1

Food: 1

Service: 1

Sadie Marker

Shelby is fantastic such a sweet girl who puts her all into her work.

Atmosphere: 3

Food: 4

Service: 5

Lyle Donovan

Fast Service and Friendly Staff.

D D.

Excellent service from the team on 7/20

Food: 5

Service: 5

Matt Stepanek

This place is always so extraordinary and clean. The worker Kaelyn always knows what she's doing and makes me smile

Atmosphere: 5

Food: 5

Service: 5

Akrum Bitar (ABKicks)

Let me tell you something I haven’t had a bad experience here there’s a girl name Shelby that works there and she does everything right she really make sure the customers happy there’s a couple times I did the wrong order and she was able to help me out and Ir really made a difference you can tell she’s compassionate and caring which is a really good to have one of the best Dunkin‘s I’ve ever been to recommend 10 out of 10

Atmosphere: 5

Food: 5

Service: 5

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