Jersey Mike's Subs
489 IL-173, Antioch
(224) 788-2747
Recent Reviews
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Great food and awesome service! The employees are quick and friendly, I love ordering from here. Way better food and customer service than Jimmy Johns down the street! I would highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Most unflavored meats out of the sub shops. Skimpy on the meats as well. Even if you like oil and vinegar you can't say yes to it, as they will make your sandwich swim in it. Your sandwich will be as wet as a dipped Italian beef. They put as many onions as lettuce. To expensive for whats offered.
Atmosphere: 4
Food: 3
Service: 4
Took a lunch break last Friday at noon from my high stress job assisting people with life and death situations and was assisted by the rudest, snippest food service worker - sandwich maker that I have experienced in 50 years. I didn't even feel like eating my sandwich after that kind of service. I am a very friendly easy going person and did nothing to offend her. She instantly was laughing with the man who ordere after I did. I will never go back to this location. I hope the woman was just having a bad day working at what I assume is a very boring job.
Atmosphere: 3
Food: 5
Service: 1
This place is soooo busy and they Have it together ALL THE TIME!! Kudos to them!!! I have Never ever had a bad meal or bad service. IDK how they do it, but keep up the great workl!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salads, Turkey and Provolone, Portabella Chicken Cheese Steak, Chipotle Chicken Cheese Steak, Soda Bottle, Fantastic Big Kahuna Done Mike's Way
We love Jersey Mikes, #13 is my favorite, best subs around
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian Sandwich
So we put in an order online for pick up today. I get there and they are super busy. I look for my order and it's not there. One of the ladies helps me look. It's not there. She looks on the computer. It says there is no order for us. So my fiancee sends a screenshot showing our order, order number, date and time for pick and everything. The lady looks and says ok. Gets it started right away even though there are a bunch of people and other pick up orders there. Then gives me 2 $2 off coupons and says sorry for this. I would recommend this location for sure.
Food: 5
Service: 5
Food always taste great and so far haven't gotten an order wrong however twice in a row now placed mobile orders and choose ASAP option but when I walk in the orders from the mobile order printer are on the printer and they don't realize it till I'm looking at the online order pickup shelves. This puts me at back of line when I technically placed the order 20 minutes prior. If place is packed I'm stuck waiting for 15 minutes because they can't prioritize mobile orders in with the in store orders. Not saying all mobile orders need to go first but mixing them in the order they come in verses the orders in store would be better.
Atmosphere: 3
Food: 5
Service: 1
Very slow. Waited 20 mins for my sandwich just for them to give it to someone else and having to make it again. Wasting my break
Atmosphere: 1
Food: 1
Service: 1
Great service! The lady behind the register was on it in the middle of the lunch rush. She and the man on the slicer had that kitchen running beautifully. It really reminded me of the days at the Jersey shore. Great team!
Atmosphere: 5
Food: 5
Service: 5
Ordered 3 sandwiches all 3 was wrong how can you expect good wages when you give the wrong sandwiches ???????
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Food was good. Change from subway to here. Just miss the cheese bread
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey and Provolone
If you order online to save time, don't. You're put to the back of the line.
Atmosphere: 1
Food: 5
Service: 1
Nice place for a quick bite. My favorite one right now is #13 Mike's way can't go wrong.
Atmosphere: 5
Food: 5
Service: 5
Worst customer service ever. I ordered 4 sandwiches online and only received 3. When I called I was told I couldn’t get a refund so I had to go back for my sandwich. When I arrived and got the sandwich I didn’t receive anything extra for my inconvenience of having to drive back! But more than anything not even a friendly apology for their mistake. Nothing friendly about the customer service here!
Food: 2
Service: 1
Love it.
Atmosphere: 5
Food: 5
Service: 5
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