KFC
325 W Il Rte 173, Antioch
(847) 395-0555
Recent Reviews
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This is the 3rd time we ordered from there and once again have missed numerous items in our order. First off, who orders KFC with no gravy!?! No one! Well we were missing 3 gravy’s and a chicken sandwich..though through door dash, it went through 2 parties and still was messed up…
Atmosphere: 1
Food: 1
Service: 1
Fast service, great food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken, Cole Slaw
No one greets you right away when you walk in the door. I placed a mobile order at 230pm for pick up at 4pm. My order was not ready and I had to wait 20 minutes or longer to get my order. I gave plenty of notice for my order. There was no excuse for my order to not be ready on time
Atmosphere: 2
Food: 4
Service: 2
The manager on Sunday was very disrespectful when we tried to order potato wedges for a party. She claimed that KFC discontinued them back in 2016. I am not stupid and don’t live in Antioch but thought that was unnecessary for her to try to make me feel like I am dumb.
Not good management practice!
Service: 1
Rude cell phone service store is also dirty
Had to change my rating from five stars to one
The wife and I got famous bowls. We used to love these bowls. They still have good flavor but three pieces of chicken come on for $5 you can at least give me like six or seven pieces of chickens! Also we went through the drive-thru and we asked for a large fry and didn't realize she didn't charge us so we didn't get it either very disappointed they weren't listening plus they didn't tell us to drive up until I started asking can I drive up.
Atmosphere: 1
Food: 2
Service: 1
You had better go through your bag before you leave the drive-thru because they always always screw up your order. Lots of good high school kids work there but most are scatterbrained
Atmosphere: 4
Food: 2
Service: 1
Good as usual.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken, Cole Slaw
Service was show,asked for half a d half the chicken didn't get it,mostly best.
Atmosphere: 3
Food: 2
Service: 2
just went through. always have an issue at this place. 10 mins waiting in drive through and they forgot my drink and gave me no receipt. just sad i loved this place when i first moved to antioch and ive watched it go downhill ever since.
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: 8 PC Saucy Nuggets, Famous Bowl
Restaurantji Recommends
NOT ONCE in the last 4 months has my DoorDash order been ready for pickup within 10 minutes of arriving here. I constantly see other paying customers come in, stand for there unacknowledged for 15minutes, and than leave without even placing their order. Even when fully staffed, this is the worst run reataurant in town, by far. Save yourself a 30min wait & go to Popeyes instead.
Atmosphere: 1
Service: 1
Im here righ now, i placed my order, the guy working in Window is nothing polait.
Atmosphere: 1
Food: 4
Service: 1
Nothing against KFC in general. This particular location/franchise is a joke. Terrible service and food is never hot and fresh.
Atmosphere: 1
Food: 1
Service: 1
Food was old not fresh, service very slow
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: Fried Chicken
As for me too much peppered chicken another all good
Vegetarian options: No vegetarian options
Parking: Lots of parking lots
Wheelchair accessibility: All good
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Fried Chicken
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