5th Ave Sushi
138 E Rand Rd, Arlington Heights
(847) 870-1388
Recent Reviews
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I have eaten here quite a few times. It certainly was never great, but the quality has gone ever lower. The rice tastes dry and old.
Atmosphere: 1
Food: 1
Service: 1
we just moved here .we wanted to try their sushi, the waiter had a very bad attitude and the sushi had too much rice and not enough fish .I know they save fish this way
Atmosphere: 1
Food: 1
Service: 1
Rude service and my roll tasted old and shrimp was way overcooked.
Food: 1
Service: 1
The owner was so rude! He gave my Togo order to someone else. Called them and asked them to turn around to bring it back to the restaurant to give to me. He refused to remake the food since I didn’t want the other food that was given to someone else and brought back. I called my husband and they spoke and he remade my food no problem. Is it because I’m a woman that he wouldn’t remake it in the first place?! There isn’t anyone in the restaurant as I’m sitting here typing this and they’re taking their time remaking the order. Go get sushi literally anywhere else and don’t give this place your time or money.
Atmosphere: 1
Food: 3
Service: 1
I dont know whether or not it's the owner but the older guy was extremely rude when I came to pick up an order. Really should not be client facing
Service: 1
Owner is a rude cat. The food itself is great sushi, but the owner is a cheap old rude cat who tries to cut you off after one round of ordering… I get it, things are expensive, but don’t say all you can eat when I can eat more than pops let’s me.
Atmosphere: 3
Food: 5
Service: 1
Horrible service . My dad paid $2 for brown rice and they gave him white rice sushi and then blamed my dad that he "had reviewed it" in the the DARK restaurant they have. The service was so condescending and he had the nerve to blame my dad for their mistake. Instead of fixing the issue, he blamed my dad and did not give us what we paid for ! I wish they would have just fixed their mistake instead of treating us with hostility.
Atmosphere: 1
Food: 1
Service: 1
Owner is a rude cat. The food itself is great sushi, but the owner is a cheap old rude cat who tries to cut you off after one round of ordering… I get it, things are expensive, but don’t say all you can eat when I can eat more than pops let’s me.
Atmosphere: 3
Food: 5
Service: 1
I come here every once in a while. The host is an odd fellow but this time he crossed the line with me. We were in the mood for sushi and when I pulled up, the parking lot was empty and it looked dark inside. I decided to take a peek and see if they were open on Monday. The host was extremely rude to me and I let him know I was going elsewhere. They didn't deserve my money. No wonder they only have 3 stars and an empty parking lot. We went down the road and spent $50+ I'm never coming here again !
Service: 1
We have been going here for years. Although the service has never been exceptional this last time he was outright rude.
We had family in from out of town and brought them here. We were the only ones in the restaurant. From dropping plates onto the table, spilling water everywhere, yelling at us that we already had a fork when we did not see it and when asking for napkins he brought two. We barely asked for anything and got rude looks every time.
When leaving I told him that he should work on his customer service. That we frequented this place often but would not be back. His response was I’ve never seen you.
Restaurantji Recommends
Online ordering here has really good deals on prices & the food is good - but dine-in service can be slow.
Atmosphere: 3
Food: 5
Service: 4
Disgusting food, owner is extremely rude.
Atmosphere: 1
Food: 1
Service: 1
VERY DULL
Atmosphere: 1
Food: 1
Service: 1
Their crab Rangoon was yummy but after I had six rolls of the volcano roll …30 mins later I started to profoundly vomit. The sushi must have been old
Atmosphere: 3
Food: 2
Service: 3
Rude chef. First time I ever left a restaurant without eating anything.Filled out the sheet for all you can eat gave it to him and immediately said he won’t make them because he couldn’t believe that i can eat the amount of sushi and made it clear that it’s 8 pieces even though I was well aware of how much I order I eat and finish everything in every sushi place I eat. I just left as soon as he walked away. I work In the same industry as well and customer service is priority one no matter what mood someone’s in or what’s going rudeness is no excuse. Be better.
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