Birch River Grill-An American Kitchen

The service and atmosphere are fantastic. I got a burger, and there was no flavor at all, not even mayo and onion could fix it. There was a total of 4 of us, and they all enjoyed their food, mine was just blah.

Atmosphere: 5

Food: 3

Service: 5

nope, don't go.

It's old. That's OK. It's the hotels restaurant but doesn't seem to draw much from their occupancy. It's the budget free hot breakfast that accounts for the assemblage of the dining room built in 70s with a fireplace and sunken lounge. one can feel the disconnect between what it was all s what it is used for today.

Servers are friendly and attentive but very disassociated with the 3 tables they had. Not each... total. There is no atmosphere. Perhaps a different night?

Atmosphere: 2

Food: 4

Service: 3

This is obviously a place that capitalizes on hotel members on hotel residents. I ordered a ceaser salad and the salmon. The ceaser was basically covered in Italian dressing with bland croutons and no seasonings. The salmon dish was the same. No seasoning and bland. I would not come back. Cooper’s hawk up the street is a leap better for a comparable price.

Atmosphere: 3

Food: 1

Service: 5

I’ve had to stay at the hotel and eat here for multiple business trips. In short, you can walk less than a mile and have a significantly better experience for the same price.

The food is ok. I say ok because the dishes seem good but then they overly saturate flavors like putting way too much salt on things. Compared to other places near here, it’s pretty poor quality. Not horrible, just eh compared to the competition.

The service is ok, not slow. I would say the staff aren’t very friendly either. However, they aren’t rude. I can see why other reviews call it awkward because many of the employees kind of come across as shy and sometimes hard to understand. You also self seat and no one tells you that. That’s a bit awkward, but the staff always seem to find me, fill up my water and get my food promptly.

The atmosphere is ok. It’s more like a lodge feel and usually very empty. If you want to sit at the bar in quiet and watch a game on TV, this is for you. If. You feel awkward sitting in a completely quiet restaurant, this isn’t the place for you and will be awkward.

Atmosphere: 3

Food: 2

Service: 3

I arrived in the evening and tried the salmon at the bar. It was good, not spectacular, but served its purpose. Nice quiet atmosphere to unwind and head to my room. Wasn't a full menu like I expected, but just enough.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Maple Salmon

Server was kind professional and courteous we will go again we had a group of 5 and he never missed a beat checking in on us

I went to have dinner at this restaurant and had a very uncomfortable experience. An employee, who was not dressed as a waiter but in regular clothes with his hair slicked back, treated me in a way that made me feel embarrassed. It was an unpleasant experience, especially in a place where the service should be welcoming.

For a hotel place it's great. Bartenders are top-notch, knowledgeable, and friendly but super at leaving you to your own thoughts when you're concentrating on work., Food menu is limited, but what I've had was good.

This isn’t a restaurant, it’s just a lounge, and isn’t even open.

Atmosphere: 1

Food: 1

Service: 1

DoV: late June 2024
Breakfast buffet: Just OK
Seating area: nice design & decoration!
Service: no comment because we did breakfast buffet!
Pricy too!

Parking: This is inside DoubleTree by Hilton, Arlington

Atmosphere: 4

Food: 3

Service: 2

Very cozy spot when staying at the Doubletree.

Atmosphere: 5

Food: 4

Service: 4

Recommended dishes: Great Burger

They don't answer the phone!

Service: 1

I have eaten breakfast and dinner here. Ok breakfast, and the wings were great. Service was excellent, but it was no too busy. I would eat here anytime.

Atmosphere: 4

Food: 4

Service: 5

Fabulously relaxing bar/lounge that's connected to the Doubletree. Bartenders are really cool.

Atmosphere: 5

Food: 5

Service: 5