Carlos & Carlos Restaurant

Went on Sunday evening at 5:00pm. Restaurant had 2 other tables and yet our server rushed us even after being advised we were wanting to catch up with old friends. Food very good but rushed service spoiled the evening.

Atmosphere: 3

Food: 4

Service: 1

We ate outside last evening. The service was great and the food terrific. We each had a pasta dish…. A new favorite place for us.

Atmosphere: 5

Food: 5

Service: 5

Had dinner with my friend on Saturday, ordered from the specials menu, stuffed pork chop. There was a piece of plastic, like food wrapper inside the pork chop. We flagged the waiter, he took the disk back then returned. He said the boss said it was safe to eat, however they can make me another dish. Insisted that I took the plate back and they offered a free glass of wine. Oh well.

Atmosphere: 5

Food: 1

Service: 1

I don't know how anyone can say this restaurante is anything BUT a 5/5. The penne farcita is incredible -- absolutely delicious. The bread and butter/garlic sauces are splendid. Thank you for including those in carryout! Everything here is great - I wouldn't change a thing!

Atmosphere: 5

Food: 5

Service: 5

Had a reservation for 6:30. Finally at 7:10 we were told our table was being prepared. While we waited the owners wife stepped in and gave the table we’d been promised to someone else. The problem they have is the greeter promised us the table then the owners wife just stepped in and gave it to someone else. They can’t have two people in charge of seating. Will never go there again.

Very blend food. Service was good. There was not even enough salt in the food we ordered. Wine selection was good.

Atmosphere: 2

Food: 3

Service: 4

Waiter was rude. Went all out for a birthday celebration with friends. I was embarrassed for suggesting dinner there because of the waiters condescending attitude

Atmosphere: 2

Food: 3

Service: 1

They charged us $18 EACH for plain noodles for our young kids. Pretty ridiculous. We go out to eat with our children all the time and have never felt so taken advantage of. Will never be back and absolutely do not recommend.

Atmosphere: 1

Food: 1

Service: 1

Very unfortunate. Food was good. Customer service and management was horrendous. Turned a potential weekly repeat customer into someone who will never step foot in the establishment again. Took over two hours to finish a meal, 20 minutes in between seeing our server needed to beg for a refill and the check. Told multiple people our displeasure never changed a thing... Oh we got free ice cream and we're told we didn't need to tip our non existent waiter and then manager came by and apologized again by offering nothing to make the situation right because I said the food was good. I was told next time to ask for the manager and shed help. I said their will be no next time..

Atmosphere: 1

Food: 3

Service: 1

Excellent food. Service is outstanding!

Atmosphere: 5

Food: 5

Service: 5

Terrific all around food drinks atmosphere and has outside dining in beautiful Arlington Heights activity center.

Atmosphere: 5

Food: 5

Service: 5

The food was just OK - nothing extraordinary, but we realized we don’t really care for northern Italian cuisine. There were way too many menu items that contained gorgonzola and, for people who don’t like bleu cheese, this did not leave many selections. The service was terrible - a single server is not assigned to any table, so to find the person to tend to our needs, and then tip, was next to impossible. The restaurant was noisy and seemingly a bit frenetic due to the lack of assigned servers. We will not return!

Atmosphere: 2

Food: 2

Service: 1

Wonderful gem in downtown Arlington heights. Cute corner by the fountain. Lots of life. Excellent margaritas, salmon and ribeye!!! Special birthday desert arrived too! Service was impeccable!

Atmosphere: 5

Food: 5

Service: 5

Amazing place for our family outing. The staff was really nice and food great. Alfonso and the team was the best!

Atmosphere: 5

Food: 5

Service: 5

Porterhouse looked great at presentation. Very tough and med well when asked for med rare. Waiter looked at me like, I was stupid. But great company with friends