Chipotle Mexican Grill

The phone app is fantastic. Easy to order exactly what we want. Then just drive up and pick it up. Have never had a problem. Great food. Nice people. No complaints. I'm glad you Chipotle guys are here.

Not great. Never filled up when I asked for more. Seemed they didn’t enjoy their job

I placed an order through the app and arrived at the scheduled pickup time. When I walked in and gave my name, there were no other customers in line, but I noticed five employees standing around while only two were actively working on takeout orders and clearly overwhelmed. I ended up waiting an additional 10 minutes while those five employees continued to stand by and watch, without offering any assistance. As someone who has worked in the food industry, I know how important it is to work as a team during busy moments—especially when customers are waiting. It was disappointing to see such a lack of urgency and teamwork.

I had my food delivered to my job and the person who brought it was absolutely awful. I wrote very clear instructions in my directions and included the name of the building TWICE as to avoid any confusion of where the food was to be dropped off. The front office informed me that she came barreling into the parking lot going the wrong direction as we have a one way loop. She came into the office with attitude asking where to bring the food. The secretary asked her for the name of the order to help her figure out if she had the right place. She said “I don’t have a name!!” Though my name was included in the information I provided to place the order, AND it was also printed on a sticker on the bag, TWICE. She huffed when she was told to try the other building if she wasn’t sure. And when they sent her back because she was in fact supposed to be at the first building, she created a scene so bad that the secretary had to talk to her outside of the building. Unbelievably unprofessional and if I could take back the tip, I would.

Food was all good

Fairly consistent, skimpy on the meat though.

This is exactly how my bowl looked when I opened it to eat it. Looked like someone ate from it before I received it. There’s Barley any cheese or sour cream. I wanted to go back for a refund but I was on my lunch break and didn’t have time. Completed disappointed.

very disappointed with the Service and the manager Jose Avina was very impolite.

Regular issue. Ordered above received a bowl. We started not going but because of kids sometimes.

I had not been here in literally a year because I had a horrible meal that gave me food poisoning. Nothing has changed. Ordered take out today and my child could have made a better meal. It was so bad we threw it all out. THIS PLACE IS THE WORST! Do not eat here. I swear you will poop your pants for a week if you do!

I'm usually indifferent when it comes to Chipotle, but the staff at this location seem just a bit more capable, friendly...and fair with their portions.

Great service! Super clean! Food was freshly prepared. Staff were courteous and especially friendly and attentive to customers during a somewhat busy lunch hour. The drink area was clean and fully stocked with utensils, straws, lids, napkins, etc. This was one of the best Chipotle locations I've visited in a while.

They forgot my fajita veggies 🥲

Terrible. I placed my order in the app and picked it up chipotlelane. When I got home and opened it they served me half a bowl and it was made incorrectly. I was looking forward to this and now I'm frustrated

I really never have anything negative to say about restaurants since I’m In hospitality and rarely I’ll go on and leave negative feedback but I would like it if a guest would tell me if my associates acted a certain way.
I come to this chipotle at least once a week. It’s a treat to eat out and we choose this chipotle since it’s near the house.
Usually we have great service but today was not the day i guess. The girl who started my order scraped the bottom of the pan to give me any sort of white rice on one bowl and brown rice had a decent amount. I had to ask twice to add some more veggies to the brown rice since she gave me literally 2 pieces of peppers. After that it went down hill quick. I asked for double chicken on my bowl which had the white rice and she just scooped once and gave it to the next employee. I know when people get busy they try and hurry up but I was the only one in line. She was asking me “anything else” after saying what toppings I wanted. I couldn’t even finish the word and she’s cut me off and say anything else. At that point I was annoyed and just wanted to walk out but I wasn’t going to have the food go to waste. Needless to say after paying I realized that my wife and I can go somewhere else.