Domino's Pizza
325 E Rand Rd, Arlington Heights
(847) 259-8110
Recent Reviews
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great experience!! quality food
order here couple times and their pizza is good. highly recommend
I just picked up 2 customized pizzas late in the night and they were baked perfectly! The lady who served it was super friendly, I’d highly recommend this place
Atmosphere: 5
Food: 5
Service: 5
Customer service need to be change the way how they talk with customers it’s just shame
Another day I went to this store and be honest this store need to close or change the worker there is a guy he is Asian this guy need to change the job so rude and disrespectful I’m asking the boss of this store to do something cuz that’s not how you treat customers just look how many star they have so please do something about this guy or I will do something to him
They replaced my incorrect order in a timely manner and were very kind
Atmosphere: 3
Food: 3
Service: 5
Always on time, fresh, and afforable pizzas!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Meat Pizza
Always a great experience with equally great food! Thanks and keep up the awesome work!
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Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hawaiian Pizza, Pepperoni Pizza, Meat Pizza
This location has one of the friendliest drivers. For some reason all the brownies we’ve gotten from here are burned and sometimes inedible. Overall pizza is still decent while delivery is nice and fast. It’s Domino’s.
Parking: Free parking lot. Sometimes there’s parking in front.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Lava Cake, Meat Pizza, Chicken Wings
If you’re looking for customer service, then you ain’t getting it here. The one nice thing about poor customer service is that I’ve gotten multiple free pizzas from them not coming out on carside delivery.
Atmosphere: 1
Service: 1
Great ??
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Ordered a pizza- app says delivered, but my order was not. Who did they deliver to exactly?
Atmosphere: 1
Food: 1
Service: 1
I made a phone call only because the online order was not working and got a message saying please call the store. I called the store and let them know I would like to order the same item I was using a coupon for with my dominos account and the first response I get from the person working there was this will not be done on a phone call. This is not true, the automated phone call before transferring to the worker there specifically said to tell the person about you phone number so you can use your deals. Then I told her about this being told on a phone call, and she hung up the call. I went to the store after and showed them the issue and error message I was getting, then I made it work when I switched to pay at the store. This is not acceptable. As a worker, you need to respect your customers and assist them, and most importantly, you need to understand the procedures when an issue like this is coming up for a customer. When I was a kid, I worked as a customer service assistant, and I wanted to ensure that my customers are well aware of any new or better deals on the items they are getting. Also, she didn't have any gloves on when she was setting up not just our pizza but for the other orders. This is not correct at all.SUMMARY:(1) The server was behaving very poorly to a customer regarding a simple procedure that even dominos say on the automatic call. When ordered online, we are able to tell the server our phone number to enable our deals.(2) The server was not wearing any gloves when putting together or making the pizza. This is not acceptable in any restaurant or fast food place. This is the most basic thing, you are not serving at the house, you are serving the people in our community, Have some manors.
Dietary restrictions: Wear gloves when you are serving to the people in the community, and know about how to work the system when your own company is saying the customer is supposed to tell the server phone number so we get the deal, and don't hang up the call like mine when I told her about this. I have never had issues with Dominos, but now im not a fan of this at all. I'll pick another pizza place from here on out. This is not acceptable.
Atmosphere: 3
Food: 2
Service: 1
Recommended dishes: Pepperoni Pizza, Meat Pizza
Oh my god this food came gross and burnt at first,the reason i am changing from 1 star to 3 star is that i was given good service by the manager who has remade my food and sent me a better more well deserved one,eat here at your own risk,maybe the first time you come itll be good so try it if you want
Atmosphere: 1
Food: 1
Service: 1
Fast and Friendly Service and Decent Pizza ?
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Hawaiian Pizza, Pepperoni Pizza, Lava Cake, Meat Pizza, Tater Tots, Chicken Wings, Pretzel
I just went to go and the pizza was all burnt.You must have seen it while putting the pizza in the box, but how can you sell pizza like this?
Atmosphere: 1
Food: 1
Service: 1
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