Dunkin'

1010 E Rand Rd, Arlington Heights
(847) 577-0506

Recent Reviews

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Anastasia Finch

Dunkin Donuts is Dunkin Donuts

Atmosphere: 5

Food: 5

Service: 5

Abeer Abu-Ghalyoun

Staff is nice, but I've ordered my avocado toast and two were un toasted. Looks like they try to save time by telling you wait in the tight parking lot in mornings. 🤷🏽‍♀️

Atmosphere: 4

Food: 2

Service: 4

Andrew Gaming

Ordered a medium milkshake and was given a 3/4 full cup after I asked to fill it more they just diluted it, I also got an ice-cream cone with two scoops and which both scoops were half and barely filled the cone.

Atmosphere: 4

Food: 3

Service: 2

james rojewski

Had not fresh coffee there! Complained to Mgr!She refused to replace Coffee!Go to Starbucks for better coffee!Always take care of customer!

Atmosphere: 1

Food: 1

Service: 1

Jessica Loechl

They always make the latte perfectly.

Atmosphere: 5

Food: 5

Service: 5

Name Last

Does this look like no cheese

Adrian Canady

Just shut this location down already. Take the franchise license away if they don’t know how to properly run your store. Just look at the reviews…it’s awful. Every time I visit this store there is an issue…unnecessary waits while the workers ignore customers in the lobby, always out of most donuts, unpleasant workers, the tiniest portions of ice cream you’ve ever seen. I absolutely will not return…this last visit was the final straw. I MIGHT give other locations a shot…the number of poor experiences here has really left a sour taste in my mouth for DD.

Atmosphere: 1

Food: 1

Service: 1

Jason Frank

This was the last straw to ALL Dunkin locations. I had 2 people behind the counter arguing with me that I can’t just order the available donuts in the display with a count of seven because they can’t wait to hear the order and do the math.

Atmosphere: 1

Food: 1

Service: 1

Aleksei Bridikhin

A great place to get very tasty coffee!

Atmosphere: 5

Food: 5

Service: 5

Phil K

Asked for a midnight they gave me regular

Angela Danguilan

Food is always burned! I've given them 3 chances. I will not go back. The coffee is ok, if you want regular cream and sugar you have to ask for extra cream and sugar. They need to listen to their customers.

Atmosphere: 2

Food: 1

Service: 2

Piotr Serafin

Hours say they open at 4 but nobody was there this morning at 4:15. When I called, they say they open at five every day.

Dimitrije Markovic

This location did not listen to my order in the drive through, and rushed me to the window giving me the incorrect product

Namrah Nasir

This cafe is often closed during their operational hours

Yasmin A-N

Honestly, the staff can be kind but even when there is not customer traffic the food is always burnt. I once received my croissant sandwich burnt and hard. I opened the inside and it was black. I thought it was a one-off mistake.

Well, second time around I ordered the snacking bacon and received the picture shown. It was completely black. I tried to tear off the bacon that was burnt but when I did, everything crumbled and it was completely inedible.

Also, I had to wait because they were baking my order. I didn’t expect it to be burnt and did not realized until I got home.

Atmosphere: 4

Food: 2

Service: 3

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