Dunkin'

105 W Dundee Rd, Arlington Heights
(847) 342-0406

Recent Reviews

plaztikho zanchez

I loved it!!! The afternoon is very quiet, the staff is very friendly!! The screens to order by yourself make it much easier!!Kid-friendliness: For children, snow donuts are clear and they can create whatever they want, with the topping they want!!Wheelchair accessibility: They have access and parking for everyone! no one is excluded!!

Atmosphere: 5

Food: 5

Service: 5

Maribel Rodriguez

I had ordered a large matcha latte on door dash from this dunkin location this morning. Once i took my latte out of the bag i noticed my drink was not filled up all the way as it should have been. I paid $15.78 for the drink & a muffin just for my drink to be less of the amount it should be, if that was the case i would’ve just got a medium.

Prodigy X

Feels like every time I’ve been here it’s always been a problem and I always brush it off til today. The workers have an attitude with me over something they said and then I pay for less ice and still get a crazy amount of ice which is nuts. Store needs to do better. Reviews for this locations speaks value!

Atmosphere: 1

Food: 1

Service: 1

Scott Cheek

This location is almost always out of donuts and various food items.

Food: 1

Service: 3

Modern Suki

Horrible customer

Atmosphere: 1

Food: 5

Service: 1

Recommended dishes: Donuts

Dustin Hapli

This is the WORST location! Super slow service from idiot employees who rarely get your order right.

Atmosphere: 1

Food: 1

Service: 1

christy martell

Hard to order ahead or on the app when they don't have my cappuccino blast on the

Food: 5

Service: 5

Stan Gonsalves

Excellent coffee! Delish sandwiches!Vegetarian options: Easy to convert food into veg optionsKid-friendliness: Kid friendly food

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sausage Egg and Cheese, Croissant, Bacon Egg and Cheese, Turkey Sausage Egg and Cheese, Caramel Iced Macchiato

Vraj Gandhi

Been here three times this week, haven't had my order correct once. When I asked why that is, the manager responded with "Maybe we'll get it next time". Terrible leadership and management. This is how you train staff to respond when people are giving you their hard earned money? Wouldn't have wrote a review if it wasn't the complete disregard for the customer that I've had to deal with 3 times in one week.

Atmosphere: 1

Food: 3

Service: 1

Rita nahhas

Zero stars for everything but unfortunately thats not an option for this. So I Ordered food that was cold it was not fully cooked. Called in to speak to the manager to tell him what happened, rather than apologizing for the inconvenience , or offering to refund the money or even remaking the food. Instead he makes excuses and gets defensive. Mgt sucks ????????????

Atmosphere: 1

Food: 1

Service: 1

P.o.B pedals

Very rude, I found a bug in one of the drinks even took a picture and the lady was rude as if I made it up.. plus order was missing a sandwich. We ended up throwing all the drinks away, that is dirty and

Atmosphere: 1

Food: 1

Service: 1

Callum Brannen

On par or better than Tim Hortons back home.??

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Hot Coffee Cup, Donuts

Jch

The owner is very rude and does not greet you with a hello he needs to step up his game if you do not show any gratitude. I will find a different place as well as a different Dunkin donuts to go to . Chef Jeff ??

Atmosphere: 2

Food: 2

Service: 1

Angie 's

Very clean, plenty of tables available, super nice service from employee who helped us with ice cream. Good environment, pleasant for a Sunday afternoon ice cream trip to sit and chat. Great ice cream friend date ☺️Parking: Small awkward parking lot

Atmosphere: 5

Food: 5

Service: 5

Jacqueline Bastos

Terrible experience. Went to drive thru and asked if there was anything dairy free and the male employee took a while to respond and when he did he said “I don’t know, it’s all donuts. Donuts are made with milk.” When asked if he could check if there was anything dairy-free, he refused and his tone was super rude too. My first time there and never going back again. I also want to add that this was around 8 pm and he said his name is Joseph.

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