Dunkin'

4204 N Arlington Heights Rd, Arlington Heights
(847) 506-6401

Recent Reviews

Sort by
Kimberly Guzman

We were the only customer…the employee that was working was rude and impatient when we tried to ask about the menu…I ordered some munchkins this guy grabs them with his bare hands holding a napkin!!! It’s the most disgusting thing ever!!! If you’re handling any food you should wear gloves at all times!!!I believe he is Indian if I’m not mistaken older man I would say about in his 50’ maybe older…I end up throwing it all away and did not say anything and left…I would not recommend this place

Atmosphere: 1

Food: 1

Service: 1

Nicole Steiger

If I could 0 I would bc Maria the store manager wouldn’t give me a refund over the phone and said I have to go to the store to get it. I’m on vacation and placed the order at the wrong store and I asked her for a different number to contact and she told me to figure it out and refused to help me. So glad that someone like that is running the store great job to whoever hired her.

Atmosphere: 1

Food: 1

Service: 1

Kim Freshour

We love this Dunkin!! The manager, Joshua, is super friendly and always provides high level customer service. We will be coming back for Donut Fridays!

Dave Brask

Cleanliness is important to me and they do it right! A big plus is pleasant staff and quick service. They don't have drive-thru but there's plenty of parking by the door and they'll have you on your way quickly.

Atmosphere: 5

Food: 5

Service: 5

Blake Wallace

Prices are wrong on the indoor menu screens. Was about $1.50 more per drink.

Atmosphere: 3

Food: 4

Service: 3

Sarah Bartalone

Customer service was amazing! Very patient and kind

Service: 5

Paul Winkler

We all know how the food is at Dunkin. Meh but saves the day sometimes. The manager here, Joshua, is amazing. Cool guy, fantastic service. Joshua makes me more likely to return to this location

Atmosphere: 5

Food: 3

Service: 5

Chris “Lucky” Richard

Arrived 5:30am and they were open! Manager was great, took care of me and made great conversation. I'll definitely be back.

Atmosphere: 5

Food: 5

Service: 5

Matthew Ferrell

Very friendly and starts making my coffee as I walk in the door. Morning staff including management is . This location is byfar my favorite place to go in the morning and get me going in a good mood. Thank you morning staff!

Carson Tamillo

I tried ordering 4 munchkins from the friendly male cashier but a female employee told him I couldn't get 4 and had to be 5 instead. I felt she was rude to not tell me that. I will not be back. Go to the Dunkin on dundee or on rt 83 both nearby instead plus they both have a drive thru.

make out hill

cheap for America
Donuts are too sweet and disgusting

Kim Fermoyle

Orders are always correct

Atmosphere: 4

Food: 5

Service: 5

Alexandra Frankowski

Horrible customer service. The man that works here has an attitude, I asked if there was cream in my coffee and he has the audacity to waste other ingredients to show me only coffee and caramel was put in my coffee instead of just giving me a splash of milk like I was asking for. Says thank you and walks away.

Liam Cali

Was just there earlier. The guy was very kind and service was great! One of the few Dunkin Stores that I appreciate the staff… kudos to him!

Atmosphere: 5

Food: 5

Service: 5

Andrew Conner

Staff is incredibly friendly and welcoming. You’d think you’re being served breakfast by a family member. #irunondunkin

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Wake-Up Wrap - Sausage Egg and Cheese, Wake-Up Wrap - Bacon Egg and Cheese, Bagels, Donuts, Assorted Half Dozen or Dozen Donuts, Brownie Batter Donut

Loading...