Kilwins Arlington Heights

Local ice creamery and fudge shop. Good snacks and ice cream tasted great. The waffle cone was a bit thin, causing it to fall apart very quickly but other than that everything else was good!

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Ice Cream Sundae, Kilwins Original Recipe Ice Cream Hand-Packed Quarts

One of the best ice cream chains

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Kilwins Original Recipe Ice Cream Hand-Packed Quarts

Unfortunately first and probably last time we’ll come here. We came on a busy night. We walked in and as we were walking we were looking at the items on the shelves (we ended up buying 2 of them) maybe would’ve bought more, but we were immediately scolded to move up in the line by an employee. We weren’t even holding anyone up. It’s an extremely congested area with pretty much no room. Don’t expect anytime to be able to look at anything, you should definitely know exactly what you want before you walk in.
Then after we ordered ice cream and were ready to pay, we had to wait because the lady in front of us was still ordering items. Another employee offered to assist this lady, so there would’ve been 2 people helping this lady to get her through, and she refused for anyone else to help her. Not the stores fault, but this lady seemed extremely rude and confrontational and we didn’t even want to go around her to pay. At that point we were really over this place and just wanted to get the heck out of there. The items were satisfactory but you could’ve told me the items came from baskin Robbin’s and I wouldn’t have noticed the difference.

Atmosphere: 1

Food: 3

Service: 2

First time in. I tried the peach ice cream and it was pretty good! I also sampled the fudge and the edges were hard like it had been sitting out a while but the inside was smooth. I don’t know if I would say it’s the best ice cream but it’s in a good location to walk around, if you’re in the area I would recommend you check it out.

Atmosphere: 4

Food: 4

Service: 4

Busy place. Lots of good chocolate, did not have the time to explore.

Atmosphere: 4

Food: 4

Service: 5

Alway love to stop here for ice cream. This time our group celebrated Mother’s Day.

Always a great experience when we go here. We travel by train and it's easy to find and get to.The staff is great, friendly and kind. Prices are fair and the candy tastes great!! Perfect place to stop for a treat. Can't wait to go back!!

Atmosphere: 5

Food: 5

Service: 5

Yummy ice cream! Friendly service! We will be back. ?

Very good. A bit pricey though.

Great flavors, big scoops, friendly staff

It's Kilwins: it's perfection every time. Also: Heather is the best. ?

Great place on a warm evening

The candy here is fantastic.

I'm not normally in Arlington Heights, but I popped in Kilwin's last week and was not disappointed by the S'mores ice cream. The chocolate favors are on the more expensive side (I think $9 for a box of 9 chocolates) but I suppose that's understandable given they make it in-house.

Expensive but good