McDonald's
15 E Dundee Rd, Arlington Heights
(847) 749-3105
Recent Reviews
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Not so good.
Atmosphere: 3
Food: 3
Service: 3
They Always forget to put everything on your bag
Today they forgot about BURGER !!!!!
Well, I came in for dinner and waited 5 minutes ti even be looked at, after that i was astounded when I saw this lady on her apple watch while cooking food... nobodh knows where that watch has been or if its ever been cleaned... as gross is that already is, soon after she was wiping her nose with the gloves.. then touching food... disgusting...
I relayed this to the manager and he is now aware to watch his employees. I can only imagine how much food she's touched today or ever, and how many people are potentially sick... I won't be eating here again. Whoever the manager is on duty at 4:30 on Tuesday, January 28th, is respectable and needs a raise and new employees because his employees just don't care. He was running register, window, and food all at once.
Atmosphere: 1
Food: 1
Service: 1
I’m extremely disappointed with the service at this McDonald’s location. I consistently order ahead for pickup to save time, yet my order is NEVER ready when I arrive. What’s the point of offering an “order ahead” option if customers still have to wait around as if they ordered in person? This has happened every single time, and it’s clear there’s no urgency or organization in preparing mobile orders. I won’t be returning to this location until they improve their process.
Service: 1
All tables were messy with food or napkins scattered. Had to find a relatively clean one and clean up the rest ourselves. Only 1 employee really seemed to care about getting orders out. The rest just kinda hung around while orders were getting backed up and people missing items from their order. Very chaotic in there.
Atmosphere: 1
Food: 3
Service: 1
All tables were messy with food or napkins scattered. Had to find a relatively clean one and clean up the rest ourselves. Only 1 employee really seemed to care about getting orders out. The rest just kinda hung around while orders were getting backed up and people missing items from their order. Very chaotic in there.
Atmosphere: 1
Food: 3
Service: 1
Greate place for lunch
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: World Famous Fries, Big Mac Meal
Filthy unfortunately
Atmosphere: 1
Food: 4
Service: 2
Spicy chicken McGriddy is fetchilixious.
Atmosphere: 5
Food: 5
Service: 5
I made an order online to pick it up, they didn't make it, first I stood by the window for 15 minutes, and when I went inside they pretended I wasn't there. The worst service
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Pros: Usually kind staff, great fries, good milkshakes, ice cream is good if the machine is working...
Cons: General atmosphere is kind of dirty, bathroom smells, ice cream machine rarely working, general experience is kind of meh.
Kid-friendliness: Play place to keep kids entertained
Wheelchair accessibility: Easy access tables for the physically disabled
Atmosphere: 2
Food: 2
Service: 3
Recommended dishes: World Famous Fries, Vanilla Cone, Hot Fudge Sundae, Oatmeal Raisin Cookie
Pros: Usually kind staff, great fries, good milkshakes, ice cream is good if the machine is working...
Cons: General atmosphere is kind of dirty, bathroom smells, ice cream machine rarely working, general experience is kind of meh.
Kid-friendliness: Play place to keep kids entertained
Wheelchair accessibility: Easy access tables for the physically disabled
Atmosphere: 2
Food: 2
Service: 3
Recommended dishes: French Fries, Vanilla Cone, Hot Caramel Sundae, Chocolate Chip Cookie
Top notch service at this location!! Jason and Liz are always so friendly and I actually look forward to seeing at the payment and pick up windows!! Everyone is always super nice!! Great team!!
Service: 5
You place your order online and they make you wait 5 to 6 minutes
Atmosphere: 1
Food: 5
Service: 1
Buns were dry. Fried were not hot.
Service was so so
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Cheeseburger
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