We stop at this Starbucks whenever we visit our friends in town. Kathy this morning was an absolute ray of sunshine! If all Starbucks hired Kathy’s, there would never be another customer service complaint again.
Atmosphere: 5
Food: 5
Service: 5
Nicky Dan
I really tried to give this location another chance but after the morning people leave the coffee is never how it’s supposed to taste , I stopped by around 1:10pm got two drinks and they both don’t taste how I usually get it super light flavor mostly just taste like hot milk no flavor . Super nice people but the worst coffee after about 11am -12pm. Morning crew you guys are killing it though from customer service to the coffee
Atmosphere: 1
Food: 1
Service: 4
Megan Freeman
I just want to shout out Cathy, who is often the lead on the drive-thru in the mornings. She is lovely, cheerful, and kind. It's always a pleasure to see her. She is a gem!
Atmosphere: 5
Food: 5
Service: 5
π
This Starbucks is always a win
Atmosphere: 5
Food: 5
Service: 5
Brian Jansen
Ordered two days in a row. Both days my order has been completely wrong. From wrong syrups to an iced latte being served hot.
Atmosphere: 1
Food: 1
Service: 1
Robert Thompsen
Unfortunately this company has seen better days. There was a time when you would come in and be greeted with a smile or a friendly hello. Now if you’re lucky you get that awkward phrase “welcome in” with as dead and monotone a delivery as humanly possible. Why? Because Starbucks has decided to extract all the joy and life out of its partners and replace it with some putrid version of the Stepford Wives. I feel for the partners that come into work and try to remain happy, but you can see the struggle in their eyes.
Atmosphere: 1
Service: 1
Aaron K.
Wonderful service, very polite and speedy
Sam Kim
Latte tested like hot, foamy water. Fruit flies were everywhere within their pastry case.
Atmosphere: 2
Food: 1
Service: 1
Victoria Su
I’ve ordered from this Starbucks multiple times and the drinks are always watered down to the point where you can’t even taste the coffee. The pastry display case was also infested with fruit flies. Absolutely disgusted.
Atmosphere: 3
Food: 1
Service: 3
tiffany elise
Pink drink was awful. Was told they make another one, they just handed me the same one back. As if i was hoing to notice it.
Despite being on a very busy supermarket, they're usually very efficient, friendly and always get orders right!
Service: 5
Alejandra Romero
Staff member was rude because I didn’t wait 5 minutes from the time they received my order to go pick it up.. made it seem like it was going to take much longer than it did to prepare my coffee, one was a latte and one was a black coffee.. and even he said they weren’t busy lol
Atmosphere: 1
Food: 3
Service: 1
Reba Puritz
Shout out to Ruthie for amazing service! Makes a perfect latte every time!
Service: 5
Hannah Mills
Most incompetent workers I've encountered. Tried to charge me for 2 drinks when I asked for no ice. What a rip off
Atmosphere: 1
Food: 1
Service: 1
Eric Enderle
I placed my order at the drive-through, and when I got to the window, they gave me the wrong size. My thought was, nothing wrong, they always fix it.
Nope, an employee named Ruthy that acted like she was the manager tried to make me feel bad for not taking their mistake. The time Ruthy argued with me made the line back up tremendously.
I have never dealt with a disrespectful employee at starbucks until today. This employee needs to be coached and written up.
We stop at this Starbucks whenever we visit our friends in town. Kathy this morning was an absolute ray of sunshine! If all Starbucks hired Kathy’s, there would never be another customer service complaint again.
Atmosphere: 5
Food: 5
Service: 5
I really tried to give this location another chance but after the morning people leave the coffee is never how it’s supposed to taste , I stopped by around 1:10pm got two drinks and they both don’t taste how I usually get it super light flavor mostly just taste like hot milk no flavor . Super nice people but the worst coffee after about 11am -12pm. Morning crew you guys are killing it though from customer service to the coffee
Atmosphere: 1
Food: 1
Service: 4
I just want to shout out Cathy, who is often the lead on the drive-thru in the mornings. She is lovely, cheerful, and kind. It's always a pleasure to see her. She is a gem!
Atmosphere: 5
Food: 5
Service: 5
This Starbucks is always a win
Atmosphere: 5
Food: 5
Service: 5
Ordered two days in a row. Both days my order has been completely wrong. From wrong syrups to an iced latte being served hot.
Atmosphere: 1
Food: 1
Service: 1
Unfortunately this company has seen better days. There was a time when you would come in and be greeted with a smile or a friendly hello. Now if you’re lucky you get that awkward phrase “welcome in” with as dead and monotone a delivery as humanly possible. Why? Because Starbucks has decided to extract all the joy and life out of its partners and replace it with some putrid version of the Stepford Wives. I feel for the partners that come into work and try to remain happy, but you can see the struggle in their eyes.
Atmosphere: 1
Service: 1
Wonderful service, very polite and speedy
Latte tested like hot, foamy water. Fruit flies were everywhere within their pastry case.
Atmosphere: 2
Food: 1
Service: 1
I’ve ordered from this Starbucks multiple times and the drinks are always watered down to the point where you can’t even taste the coffee. The pastry display case was also infested with fruit flies. Absolutely disgusted.
Atmosphere: 3
Food: 1
Service: 3
Pink drink was awful. Was told they make another one, they just handed me the same one back. As if i was hoing to notice it.
Food: 1
Restaurantji Recommends
Despite being on a very busy supermarket, they're usually very efficient, friendly and always get orders right!
Service: 5
Staff member was rude because I didn’t wait 5 minutes from the time they received my order to go pick it up.. made it seem like it was going to take much longer than it did to prepare my coffee, one was a latte and one was a black coffee.. and even he said they weren’t busy lol
Atmosphere: 1
Food: 3
Service: 1
Shout out to Ruthie for amazing service! Makes a perfect latte every time!
Service: 5
Most incompetent workers I've encountered. Tried to charge me for 2 drinks when I asked for no ice. What a rip off
Atmosphere: 1
Food: 1
Service: 1
I placed my order at the drive-through, and when I got to the window, they gave me the wrong size.
My thought was, nothing wrong, they always fix it.
Nope, an employee named Ruthy that acted like she was the manager tried to make me feel bad for not taking their mistake. The time Ruthy argued with me made the line back up tremendously.
I have never dealt with a disrespectful employee at starbucks until today. This employee needs to be coached and written up.
Food: 4
Service: 1
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