Starbucks

115 W Rand Rd, Arlington Heights
(224) 406-0149

Recent Reviews

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Roland

I definitely want to express my great satisfaction of every Starbucks coffee shop that I order from... I ALLWAYS RECEIVE THEE BEST TASTING AROMATIC FRESH COFFEE and there is NO and I seriously mean NO other giant competitor that can compare their quality of service and freshness of the aromatic tasting coffee like Starbucks offers and serves on a daily base. This business effortfully always strives to serve impeccable quality of coffee and customer service which I give them10 stars for sure.👌😊👍

Atmosphere: 5

Food: 5

Service: 5

Emelin Velasquez Cano

What a unprofessional cafe first the cafe was closed cause they’re short staffed so I went thru drive thru without a car and they said they couldn’t serve so than I brought a car and they said they were closed at 3:00pm.. it says they close at 4:30. Such a horrible experience.

Atmosphere: 1

Service: 1

Heather Sayles

We placed a mobile order at 7:11, the app said the order was ready at 7:15, we arrived at 7:17 and it took two different people almost 10 minutes to get the order and give it to us after trying to give us the wrong order. Yikes!

Atmosphere: 3

Food: 3

Service: 1

Erin Kim

Absolutely the slowest drive thru I have ever experienced. It took 14 minutes to get my iced americano. Unbelievable. Just wow.

Atmosphere: 1

Food: 3

Service: 1

A L

Gigi and Elliot were amazing!! So sweet and went above and beyond. Made my mother and I's experience amazing, honestly made our day! We will be back.

Atmosphere: 5

Food: 5

Service: 5

Anne Petillo

Great Starbucks location! The staff is excellent, especially Mary! She is friendly and always makes my drinks just right, and quickly too. This is a popular location with many customers, so the baristas work extra hard!

Atmosphere: 5

Food: 5

Service: 5

Shaan Merchant

This Starbucks is slower than any drive thru of any franchise you ever been to. Story has it you can walk inside, use the bathroom and still get back in time for your car to move in the drive thru.

Atmosphere: 1

Food: 3

Service: 1

Joe C

Consistently the longest drive thru line

Jay

Where do I begin. When the drive-thru is 30 minutes behind I thought it was a joke. Maybe being punked by Ashton Kutcher. Then when I get to the window it didn't have the coffee ready and saying that the machine was down. Who the hell runs this place. They need to close the door on this location this Starbucks is by far the worst I gladly drove an extra 5 minutes to Gerry's cafe. I didn't have to wait almost an hour for coffee only to be told that their machine was down. This place is a joke never go to this location.

Atmosphere: 1

Food: 1

Service: 1

Julie Erbes-Pierce

Went here for the first, and last time today. Used the drive through and the serve was so slow. One car in front of me who ordered 1 thing. Why did it take 15 minutes. I ordered a pumpkin cold brew - very simple drink. Also, took 15 minutes. If the parking lot was full maybe I would understand, that was not the case. waiting 30 minutes for a drink Not Worth It!

Service: 2

Діма Білінський

The employees don't hear what I ordered and this happened 2 times, I waited 30 minutes to get the wrong thing I ordered

Service: 1

Emma Miller

SLOWEST DRIVE THROUGH OMG

Atmosphere: 4

Food: 3

Service: 2

Isaac Silver

This Starbucks is amazing!! I asked them for a grande latte and received a venti! & it tasted so fresh. Staff were very professional, helpful, and polite. Sam who took my order was awesome and made my morning coffee stop feel like a game changer, will definitely be going here more often.

Atmosphere: 5

Food: 5

Service: 5

Jeffrey Burns

The best way to start my day! The staff is very friendly and always quick with my order, and they never make mistakes! This is the best Starbucks I've ever been to!

Atmosphere: 5

Food: 5

Service: 5

Diana Pruitt

I really enjoyed my experience at this Starbucks. Staff was courteous and prompt. My order was correct and as always very delicious.

Atmosphere: 5

Service: 5

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