Had not ordered from Waynes in a long time. Pizza was tasteless. Could not taste any sauce or cheese. Will go back to JJTwigs or Rosatis they are the best!
Food: 2
Peter Fetzer
Best pizza in Arlington Heights. Been eating it for over 40 years.
Food: 5
Debra Clemence
The pizza isn't how it used to be and taste years ago.... Ugghhhh .. :(. It's was horrible... Dough wasn't baked good and ingredients did not taste fresh... Smh... UgghhhhParking: Parking in the back ...
Atmosphere: 1
Food: 1
Service: 2
Maxxine Arctander
Have been a customer for decades. Now on fixed income, ordering out is infrequent & quite a treat! A few weeks back I ordered a Godfather sandwich. It had no sauce and was mediocre at best. I tried to use the app, but it did not recognize the $3.00 off coupon #103. I told the girl on the phone & she just ignored it.She was like "so what". Yesterday on 1-4-2024 I ordered a pizza. It was so yucky, like it came from a different place. It was thin crust with basically no sauce or cheese ; just the toppings.I also ordered the bread and butter appetizer, but got bread sticks. I had asked for extra butter & was charged $1.60 extra for 2 VERY TINY butters. ALSO, the new brochure listed my pizza at $18.99, but they charged me $21.99 and I mentioned I had the Wednesday special $3.00 off coupon and she ignored that and did not deduct the $3.00. Wayne's was so great for so many years. I was totally sad & disappointed; felt like I ordered from the Twilight Zone. What a shame !!!
Atmosphere: 1
Food: 2
Service: 1
J Loss
One of the best pizzas in the Northwest suburbs.Parking: Park behind the building and use the back door.
Food: 5
Service: 5
Debbie Polanco
Charged me and never placed order I want a refund your rude employee hung up on me twice worst customer service ever!!!!
Sharlene L.
Our special order thin crust pizza was delicious! They never skimp on the toppings!! The delivery service was great...pizza arrived hot and salad was cold. Thank you to everyone at Wayne's! it has been our go-to delivery pizza restaurant for some time.
dominic vargas
Good thin style pizza.
Atmosphere: 4
Food: 4
Service: 4
Charles Morris
Ate in. Pizza was awesome fresh and pippin hot. If you like Mushrooms order a chz Mushrooms Pizza. The shrimp are fresh.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chicken Parmesan
Cariol E.
Carry out pizza was delicious! We got a carryout sausage...perfect! Explains why they've been around for a long time
Sauce and crust are great. Crust is thin, but holds. I think cheese could be improved though.
Dan Anderson
Good traditional chicago style pizza joint. Thin and double decker are both delicious. Great flavor and good toppings. Take-out
Atmosphere: 3
Food: 4
Service: 4
Christopher Kawczynski
My family orders from Wayne's regularly and we are never disappointed. This is my family's go to pizza place and I highly recommend it to everyone.
Atmosphere: 5
Food: 5
Service: 5
Pam L.
We have going to Wayne's for 40 years. Always good service and food. My kids worked there in high school and it was family owned by great people. Apparently they have sold the business and I had a bad experience with my order. The food was fine but when I called to order, the person taking the order did not understand what I was trying to order. he then proceeded to tell me I ordered incorrectly. This is the same order I have been ordering for 40 years. When I went to pick it up, he again corrected me and was very rude. When I left I could hear him making fun of me to the delivery man. If you want to keep your old customers I suggest you treat them with more respect. I will not return.
John S.
This is a good one... I ordered a pizza tonight. It's game day so I expect longer delivery times. I order online at 6:10 pm, after the 75min pass of estimated delivery time I figure they're just busy tonight. I wait another 25 minutes and thought I better call. Dom for some reason knows my order when all I said was I'm checking on a delivery that's 30 min late... odd, Saturday night at dinnertime... He get back on the line after a short hold and said the driver delivered the pizza to my address. Not true. I have a cam recording at my front door and said I can send him 2 hrs of footage to prove the driver did not deliver it to my address. He says he'll remake and deliver another pizza no charge, I say ok. At this point I wouldn't get it after 2-2.5 hours after I ordered but at least he made the effort. We hang up. A minute later he calls back and says, My manager said we can't give you a pizza for no charge since we delivered it... YOU DIDN't DELIVER IT TO ME!!!! What kind of manager is this?! Even if it's not a free pizza do SOMETHING for YOUR SCREW UP! So they want to charge me full price to get me a remade pizza I never got in the first place 2.5+ hrs later... REALLY?! He says I can give you a credit, I say no I wan't a full refund not a credit, and I don't want the pizza. He says ok we'll refund you. We hang up. I arrange another food order from someone else online and get multiple calls from Wayne's. I don't bother answering because they already screwed up my family's evening and I just wanted to eat a late meal in peace. After, I listed to the 2 messages left and it's 2 different guys saying call them back and they'll remake the order and deliver it... REALLY! And charge me 100% still!! LOL! What a joke operation! I have ordered from Wayne's 5 times the only competent driver was my first one. The next 3 times the guy (same guy) puts pizza on his seat so it shifts as he's driving, one of those times the pizza is jammed into a corner and ruins 1/4 of the pie. This company doesn't answer emails sent to their Support email listed on Facebook as I try to describe a driver issue. Now another driver is incompetent and can't deliver to the correct address. I do have the number on the house so there is no excuse for delivering to the wrong address. This place has too many bad drivers! I deliver food and there is no reason for this! Just people who do not care about their jobs! I'll be surprised if I actually get a refund for a pizza I never got & someone else ate... STAY AWAY!!!!
Had not ordered from Waynes in a long time. Pizza was tasteless. Could not taste any sauce or cheese. Will go back to JJTwigs or Rosatis they are the best!
Food: 2
Best pizza in Arlington Heights. Been eating it for over 40 years.
Food: 5
The pizza isn't how it used to be and taste years ago.... Ugghhhh .. :(. It's was horrible... Dough wasn't baked good and ingredients did not taste fresh... Smh... UgghhhhParking: Parking in the back ...
Atmosphere: 1
Food: 1
Service: 2
Have been a customer for decades. Now on fixed income, ordering out is infrequent & quite a treat! A few weeks back I ordered a Godfather sandwich. It had no sauce and was mediocre at best. I tried to use the app, but it did not recognize the $3.00 off coupon #103. I told the girl on the phone & she just ignored it.She was like "so what". Yesterday on 1-4-2024 I ordered a pizza. It was so yucky, like it came from a different place. It was thin crust with basically no sauce or cheese ; just the toppings.I also ordered the bread and butter appetizer, but got bread sticks. I had asked for extra butter & was charged $1.60 extra for 2 VERY TINY butters. ALSO, the new brochure listed my pizza at $18.99, but they charged me $21.99 and I mentioned I had the Wednesday special $3.00 off coupon and she ignored that and did not deduct the $3.00. Wayne's was so great for so many years. I was totally sad & disappointed; felt like I ordered from the Twilight Zone. What a shame !!!
Atmosphere: 1
Food: 2
Service: 1
One of the best pizzas in the Northwest suburbs.Parking: Park behind the building and use the back door.
Food: 5
Service: 5
Charged me and never placed order I want a refund your rude employee hung up on me twice worst customer service ever!!!!
Our special order thin crust pizza was delicious! They never skimp on the toppings!! The delivery service was great...pizza arrived hot and salad was cold. Thank you to everyone at Wayne's! it has been our go-to delivery pizza restaurant for some time.
Good thin style pizza.
Atmosphere: 4
Food: 4
Service: 4
Ate in. Pizza was awesome fresh and pippin hot. If you like Mushrooms order a chz Mushrooms Pizza. The shrimp are fresh.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chicken Parmesan
Carry out pizza was delicious! We got a carryout sausage...perfect! Explains why they've been around for a long time
Restaurantji Recommends
Sauce and crust are great. Crust is thin, but holds. I think cheese could be improved though.
Good traditional chicago style pizza joint. Thin and double decker are both delicious. Great flavor and good toppings. Take-out
Atmosphere: 3
Food: 4
Service: 4
My family orders from Wayne's regularly and we are never disappointed. This is my family's go to pizza place and I highly recommend it to everyone.
Atmosphere: 5
Food: 5
Service: 5
We have going to Wayne's for 40 years. Always good service and food. My kids worked there in high school and it was family owned by great people. Apparently they have sold the business and I had a bad experience with my order. The food was fine but when I called to order, the person taking the order did not understand what I was trying to order. he then proceeded to tell me I ordered incorrectly. This is the same order I have been ordering for 40 years. When I went to pick it up, he again corrected me and was very rude. When I left I could hear him making fun of me to the delivery man. If you want to keep your old customers I suggest you treat them with more respect. I will not return.
This is a good one... I ordered a pizza tonight. It's game day so I expect longer delivery times. I order online at 6:10 pm, after the 75min pass of estimated delivery time I figure they're just busy tonight. I wait another 25 minutes and thought I better call. Dom for some reason knows my order when all I said was I'm checking on a delivery that's 30 min late... odd, Saturday night at dinnertime... He get back on the line after a short hold and said the driver delivered the pizza to my address. Not true. I have a cam recording at my front door and said I can send him 2 hrs of footage to prove the driver did not deliver it to my address. He says he'll remake and deliver another pizza no charge, I say ok. At this point I wouldn't get it after 2-2.5 hours after I ordered but at least he made the effort. We hang up. A minute later he calls back and says, My manager said we can't give you a pizza for no charge since we delivered it... YOU DIDN't DELIVER IT TO ME!!!! What kind of manager is this?! Even if it's not a free pizza do SOMETHING for YOUR SCREW UP! So they want to charge me full price to get me a remade pizza I never got in the first place 2.5+ hrs later... REALLY?! He says I can give you a credit, I say no I wan't a full refund not a credit, and I don't want the pizza. He says ok we'll refund you. We hang up. I arrange another food order from someone else online and get multiple calls from Wayne's. I don't bother answering because they already screwed up my family's evening and I just wanted to eat a late meal in peace. After, I listed to the 2 messages left and it's 2 different guys saying call them back and they'll remake the order and deliver it... REALLY! And charge me 100% still!! LOL! What a joke operation! I have ordered from Wayne's 5 times the only competent driver was my first one. The next 3 times the guy (same guy) puts pizza on his seat so it shifts as he's driving, one of those times the pizza is jammed into a corner and ruins 1/4 of the pie. This company doesn't answer emails sent to their Support email listed on Facebook as I try to describe a driver issue. Now another driver is incompetent and can't deliver to the correct address. I do have the number on the house so there is no excuse for delivering to the wrong address. This place has too many bad drivers! I deliver food and there is no reason for this! Just people who do not care about their jobs! I'll be surprised if I actually get a refund for a pizza I never got & someone else ate... STAY AWAY!!!!