They got my order wrong and refused to remake the funnel cake. They charged me for a funnel cake sundae when I wanted a plain one. I didn’t want a refund I just wanted it made over and he refused. Customer service is horrible!!!!
Service: 1
nathan salas
Amazing 👏 🤩
Atmosphere: 5
Food: 5
Service: 5
Adilene Contreras
Love there churros but there girls are just straight disgust with they’re crappy attitude. They need God in their life. 🙏🏽
Food: 5
Service: 1
Mohammed Fazalullah
We had allergic reaction after drinking their chocolate milkshake, we never had food allergies before. Looks like they are using very unhealthy and expired ingredients. We had to go to ER for treatment. I urge outlet mall management to shutdown their store in the mall.
Atmosphere: 1
Food: 1
Service: 1
Alfredo Guerrero
Terrible service towards people and they only make fun of customers.
Yannet Alcantara
Today we had a really bad experience. We ordered 4 coffees and 3 churros. When we ordered, the guy was blatantly making fun of us with another girl. How we drink coffee is our problem. We asked for Splenda and they gave us sugar. My friends are from Costa Rica and their seat is different, but that doesn't give them the right to make fun of how we speak English. They need to put people with more professionalism and know how to treat customers, not just disrespectful guys.
Service: 1
Jennifer Z
I went today had horrible customer service the teenage girl working there needs to find a new job
Cristina Reynolds
I just waited in the rain for 15 minutes…. At exactly 6 pm (closing time) they shut off the lights and claimed they were sold out. But there were about 4 of us waiting to buy ours, it’s not our fault service is slow!!!! Sad because I love these churros but service is bad.
Atmosphere: 1
Food: 5
Service: 1
Luis
This place is good but lazy teenage girls
Atmosphere: 3
Food: 5
Service: 1
Courtney C
Churros are always fresh and tasty. Lemonade is amazing! Great prices!
Hot, crispy, fresh only wish the filling was in the whole churro but was worth it
Atmosphere: 5
Food: 5
Service: 5
Sid
Amazingly fresh and delicious churros! I’m usually not a churro person but everything here is amazing. The employees are very friendly and service is usually very fast!
Kid-friendliness: Right next to the playground.
Atmosphere: 5
Food: 5
Service: 5
Yulia B
Got a strawberry milkshake and a smores churros, both are delicious. The milkshake had next to no flavor, but it was hot out so it was still refreshing. The churros were 10/10 will come back again. I also asked for a box for the smore 1 and it took like 5 mins, but I did recieve 1.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Churro Smore
Tatyana Peck
Best funnel cake I’ve had in a long time. Tasted better than the ones you get from the theme park. Will be grabbing everytime I come to the outlet
Jessica Sanchez
Horrible customer service this stand is ran by teenage girls at the Aurora Outlets. They filled my lemonade 3/4 of the way and said “that’s how it is”, they take forever with very simple orders because they’re just joking around and talking about their customers. Wouldn’t recommend.
They got my order wrong and refused to remake the funnel cake. They charged me for a funnel cake sundae when I wanted a plain one. I didn’t want a refund I just wanted it made over and he refused. Customer service is horrible!!!!
Service: 1
Amazing 👏 🤩
Atmosphere: 5
Food: 5
Service: 5
Love there churros but there girls are just straight disgust with they’re crappy attitude. They need God in their life. 🙏🏽
Food: 5
Service: 1
We had allergic reaction after drinking their chocolate milkshake, we never had food allergies before.
Looks like they are using very unhealthy and expired ingredients.
We had to go to ER for treatment.
I urge outlet mall management to shutdown their store in the mall.
Atmosphere: 1
Food: 1
Service: 1
Terrible service towards people and they only make fun of customers.
Today we had a really bad experience. We ordered 4 coffees and 3 churros. When we ordered, the guy was blatantly making fun of us with another girl. How we drink coffee is our problem. We asked for Splenda and they gave us sugar. My friends are from Costa Rica and their seat is different, but that doesn't give them the right to make fun of how we speak English. They need to put people with more professionalism and know how to treat customers, not just disrespectful guys.
Service: 1
I went today had horrible customer service the teenage girl working there needs to find a new job
I just waited in the rain for 15 minutes…. At exactly 6 pm (closing time) they shut off the lights and claimed they were sold out. But there were about 4 of us waiting to buy ours, it’s not our fault service is slow!!!! Sad because I love these churros but service is bad.
Atmosphere: 1
Food: 5
Service: 1
This place is good but lazy teenage girls
Atmosphere: 3
Food: 5
Service: 1
Churros are always fresh and tasty. Lemonade is amazing! Great prices!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lemonade
Restaurantji Recommends
Hot, crispy, fresh only wish the filling was in the whole churro but was worth it
Atmosphere: 5
Food: 5
Service: 5
Amazingly fresh and delicious churros! I’m usually not a churro person but everything here is amazing. The employees are very friendly and service is usually very fast!
Kid-friendliness: Right next to the playground.
Atmosphere: 5
Food: 5
Service: 5
Got a strawberry milkshake and a smores churros, both are delicious. The milkshake had next to no flavor, but it was hot out so it was still refreshing. The churros were 10/10 will come back again. I also asked for a box for the smore 1 and it took like 5 mins, but I did recieve 1.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Churro Smore
Best funnel cake I’ve had in a long time. Tasted better than the ones you get from the theme park. Will be grabbing everytime I come to the outlet
Horrible customer service this stand is ran by teenage girls at the Aurora Outlets. They filled my lemonade 3/4 of the way and said “that’s how it is”, they take forever with very simple orders because they’re just joking around and talking about their customers. Wouldn’t recommend.
Service: 1
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