Dunkin'

$ • Coffee Shops, Donuts

Hours:
3 N Smith St, Aurora
(630) 820-2556

About Dunkin' Donuts

Dunkin' is known for its delicious bagels, especially the egg and bacon bagel which has plenty of bacon.

While the store is clean and efficient, some customers have noticed a decline in customer service. Customers mention feeling unwelcomed and not acknowledged by most employees. One customer noted that despite being a regular for many years, staff, including the manager, do not seem to recognize them.

Despite this, one customer appreciated a female manager who returned a forgotten phone to them in the parking lot.

Dunkin' Donuts Reviews

2.4
122 ratings
Restaurantji Rating
5
23%
4
6%
3
10%
2
12%
1
49%
Food
3.0
Atmosphere
2.6
Service
2.5

Share your opinion about Dunkin'

Restaurantji Rating

Every time I go to this Dunkin’ it’s something new. They’re Either out of pumpkin flavor (in the FALL!) or out of Oreo hot chocolate flavor...but I usually let it go. Today I ordered an iced coffee and got to the window and asked to add a simple donut to my order. The answer was “no you have to go back and wait in line, it’s policy”...all dude had to do was walk 5 feet reach his hand out and grab a donut. Terrible service, they don’t care about their customers.

Disappointed on this dunkin. It seems that every time I go to this dunkin they always get my order wrong. I try not to go there but sometimes I'm in that area and is the closest one. But it seems that I will need to do the extra trip to go to another dunkin.

Disappointed! Went to dunkin donuts bought a coffee waited til I got to work to drink some and it tastes like dirty hot water!!! It doesn't even deserve a star but it wouldn't let me post this without clicking one

Read All Reviews(122)

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Hours

Monday 4AM - 7PM
Tuesday 4AM - 7PM
Wednesday 4AM - 7PM
Thursday 4AM - 7PM
Friday 4AM - 7PM
Saturday 4AM - 7PM
Sunday 5AM - 5PM
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