Jimmy John's
549 S Rte 59, Aurora
(630) 236-9990
Recent Reviews
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I go into this Jimmy John’s very frequently about once a week if not multiple times. I work in the same strip and they always do a great job. Very personable and a great personality within the staff. I am consistently meeting Kyle and Sydney who do a great job and always put their best foot forward. Great staff and great environment.
Atmosphere: 5
Food: 5
Service: 5
Didn’t call when I asked to get here cause my doorbell doesn’t work. Didn’t get any napkins nor was my sandwich cut in half.
Atmosphere: 1
Food: 3
Service: 1
Fast service. No issues with my order.
Food: 5
Service: 5
They turned me away when I tried to pay with a $50. That's all I had...so they didn't get my business.
Service: 1
Did an online order for a delivery at 1:56pm, food went out for delivery at 2:38pm and arrived at 3:22pm. I ordered one sandwich and am located 2 miles from the store. Completely unacceptable as well as unsafe to have products out that long
Food: 1
Service: 1
I keep trying to see if I will have a better experience at this location, but will likely need to go to another location or sub shop. I had jalapeños incorrectly added to a child’s sub a few months ago and then asked to *purchase* a plain loaf/bread yesterday and was denied. Even if they had one loaf left at the end of the night, they could have had sold it to a customer! Younger individuals running the shop and manager likely needs to check in more/perform better customer service training.
Atmosphere: 3
Food: 1
Service: 1
My son and I love this location. Sandwiches are always delicious and made right. Our favorite spot to have lunch. Staff is very welcoming. The soft drinks not the best but it works I guess. Other than that I highly recommend this place.
Atmosphere: 5
Food: 5
Service: 5
Food was fine.Service, lol, not Freaky Fast. More Needs
Atmosphere: 1
Food: 5
Service: 1
Sometimes good service… Sometimes bad customer
Atmosphere: 4
Food: 4
Service: 4
I didn’t realize that Freaky Fast meant over an hour…. It’s been 65 minutes since I placed my order and I still have no food.
Atmosphere: 2
Food: 4
Service: 2
Restaurantji Recommends
Always get greeted when going inside.
Atmosphere: 4
Food: 4
Service: 4
Very good customer service. Delivery is always quick. Order is ready when I come in for take out.
Horrible experience. Submitted order and they found after the fact that they are not in delivery zone. Said the left a message. Handled very poorly!
If I could give this place 0 stars I would. I am a big fan of Jimmy Johns but this has got to be the worst location ever. When I placed an order at jimmy johns for a delivery, the driver inputted his own tip without my consent. This was the SECOND time this has happen to me. The first time I bypassed it but this time it just showed how greedy a person can be. I called their store everyday and it’s been a month and I still haven’t been refunded when they verbally confirmed that they were going to provide me my funds back. I called today and the manager was very rude when they toke my money. I’ve been patient with them but it sucks hearing from the manager that I have to call my bank and do a dispute. I’m very disappointed with the service and I will never order from here again. Please be careful everyone.
Called store after waiting an hour and was told "delivery guy is old and gets lost and stuff. I have to deal with this every day." I'm the customer, don't complain to me; fire him! Waited a total of over 2 hours and then called store again to cancel order and asked for refund. Hopefully it will be refunded so I don't have to dispute the charge. Never ordering from here again because this previously happened to coworkers, as well.
Food: 1
Service: 1
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