Bought a Pellegrino SPARKLING water $4.50. After waking away from the checkout I noticed that its flat. Went back to the counter but was told that they just open a fresh box (I'm not exactly sure what that had to do with anything and it sounded like it's my fault) but NO exchange or refund for the bottle. FYI.. If I wanted regular water I would just get regular out of a vending machine for half the amount. Last time there.
Atmosphere: 1
Food: 1
Service: 1
Tyler Halstead
Same concept as Blaze or Mod pizza but more expensive and they’re very stingy with the toppings. With the build your own pizza, you can’t even put more than one kind of cheese on it–same amount of cheese overall, just different kinds–unless you want to pay a full $2.39 more. I definitely hope they go out of business and are replaced by Blaze or Mod or something similar next time I’m here.
Atmosphere: 3
Food: 3
Service: 4
Barbara Lozano-Galea
Low key place but the pizza was delicious. Chicken Caesar salad wasn't too bad. Not my favorite dressing. Clean interior.
Parking: Not much parking available at the outlet mall. You will need patience!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: The Supreme Pizza, New Cheesy Breadsticks, Pepperoni Pizza
Vinicius A F A
Good place for quick food.
Atmosphere: 5
Food: 5
Service: 5
terrorbyte phoenix
Before I say anything what type of pizza restaurant calls themselves rise pies??? Second of all as soon as I stepped into the restaurant it stunk of hot yeti ass I only went in there to use the bathroom but they said I can't use the bathroom unless I bought something so I bought a pizza and then I walked in the bathroom and there was SHIT ALL OVER THE WALLS AND EVEN THE CEILING like how the fuck did it get on the ceiling ? and as soon as I saw that I left and they insisted me to take the pizza and I opened the pizza box IN my car and there was a COCKROACH on my pizza needless to say I needed to get my car cleaned after that and also I'm never coming back to this shitty place fuck rise pies ?
Atmosphere: 1
Food: 1
Service: 1
RAFF
For America, a very good pizzaria. Almost as original. Italian ran.
Atmosphere: 4
Food: 4
Service: 4
Annie Fernandez
I was baffled by the lack of consideration for families and small children. My family and I were there today at about 1:30 PM on Saturday. The staff did not welcome us in at all. We had a stroller and two children. They immediately demanded that we walk around the tables with our stroller, although the table we wanted was immediately to our right. As I walked my little one to the lavatory, they yelled across the room to say that we would have to order and pay before allowing a 3 year old to use the bathroom. Clearly the rest of my family was settling in with the stroller before ordering.I told them my little one can’t hold it and they commented amongst each other, as my daughter did “the dance”, before finally allowing us. One of two bathrooms was out of service. The other was in service but the toilet paper holder fell off was half off the wall and fell (tile and all) as my toddler reached for paper. After that horrible experience, we walked out. They lost the business of 5 hungry customers that day. Even my toddler said the staff’s behavior was “stinky and rude”. I couldn’t agree more. The staff were Not friendly, inconsiderate, and mindless.
Atmosphere: 1
Service: 1
Marilyn lara
They took awhile to take our order. It took longer to make the food and in the end they dropped it on the floor.
Atmosphere: 3
Food: 1
Service: 2
sam i am
When we entered I had my niece get in line as I needed to use the restroom. I was stopped almost immediately and told I was not allowed to use the restroom until I ordered. I pointed out that my niece was in line and I really needed to use the restroom. No budging this employee as she then raised her voice and spoke to me over three other customers that they had a “bathroom” policy. So I didn’t want to embarrass myself or my niece so I managed to wait in line till I ordered AND went all the way through the assembly which took what seemed like forever as my neice had Celiac and had to be sure her order was handled properly. When our pizzas went into the oven I quickly turned to go use the restroom to which I again was embarrassed by the loud voice from behind the counter that informed me I had to now pay for our pizza before I could use the bathroom. At this point I didn’t care what she said because due to a medical condition I now was NOT able to wait. I did respond by saying “no, I will pay when I get back, I’ve waited and now can not” When I returned to the counter to pay, our pizza was sitting on the back counter. As I was trying to now pay the manager (who refused to give me her name) raised her voice at me to inform me that “if I don’t like their policy I could just leave” I tried to calmly and quietly explain the circumstances but was met with her loudly announcing “do not raise your voice and speak to me like this “ really I was just so upset and now getting angry. If my niece did not have autism and was excited to go to this establishment because it was “safe” food on her diet I would have left our food and walked out. I asked to pay and take our pizza to go to which we were told “that would be a good idea”! As we were walking out my niece asked “why was that lady so mean to you?” She wanted to know why people can not use the bathroom unless you pay? I can understand not allowing people to just come and go using the restroom but it was very obvious not to mention I tried to explain while my niece was in line to order. To top it all off, our pizza was basically raw and cold, inedible until we got home and re- cooked it. $42 for 2 raw pizzas, 2 drinks and a whole lot of embarrassing rude service! This was the last time myself or our family visits this establishment . Left a voice mail at corporate to which I have had no response. Advice- go to Mod or use the bathroom before you think about Rise
Atmosphere: 1
Food: 3
Service: 1
Amy Figenbaum
Restaurant was very clean and inviting. Employees that take and make your order were very rude. Pizza roll ups were not cooked all the way and still doughy inside. Not much flavor to them either. Only plus was the cheesy garlic bread sticks were good.
The products put out are okay, the main concern is the general manager. She chases customers away by being argumentative, rude, unprofessional. She's told customers they couldn't sit in a certain spot because she was working there, even though she wasn't. She argued with a customer about a pizza that a hair was found on. Did she say I'm sorry, can I refire it or refund, nope, let's argue about where the hair came from. Who cares, how about customer service??
Bill Fontenot
Good pizza, definitely worth a try.
Atmosphere: 5
Food: 5
Service: 5
dmarq773
Stopped by tonight. Dough is vegan but they do not have vegan cheese. Definitely no vegan “meat” options but those weren’t referenced in the description.
Bought a Pellegrino SPARKLING water $4.50. After waking away from the checkout I noticed that its flat. Went back to the counter but was told that they just open a fresh box (I'm not exactly sure what that had to do with anything and it sounded like it's my fault) but NO exchange or refund for the bottle. FYI.. If I wanted regular water I would just get regular out of a vending machine for half the amount. Last time there.
Atmosphere: 1
Food: 1
Service: 1
Same concept as Blaze or Mod pizza but more expensive and they’re very stingy with the toppings. With the build your own pizza, you can’t even put more than one kind of cheese on it–same amount of cheese overall, just different kinds–unless you want to pay a full $2.39 more. I definitely hope they go out of business and are replaced by Blaze or Mod or something similar next time I’m here.
Atmosphere: 3
Food: 3
Service: 4
Low key place but the pizza was delicious. Chicken Caesar salad wasn't too bad. Not my favorite dressing. Clean interior.
Parking: Not much parking available at the outlet mall. You will need patience!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: The Supreme Pizza, New Cheesy Breadsticks, Pepperoni Pizza
Good place for quick food.
Atmosphere: 5
Food: 5
Service: 5
Before I say anything what type of pizza restaurant calls themselves rise pies??? Second of all as soon as I stepped into the restaurant it stunk of hot yeti ass I only went in there to use the bathroom but they said I can't use the bathroom unless I bought something so I bought a pizza and then I walked in the bathroom and there was SHIT ALL OVER THE WALLS AND EVEN THE CEILING like how the fuck did it get on the ceiling ? and as soon as I saw that I left and they insisted me to take the pizza and I opened the pizza box IN my car and there was a COCKROACH on my pizza needless to say I needed to get my car cleaned after that and also I'm never coming back to this shitty place fuck rise pies ?
Atmosphere: 1
Food: 1
Service: 1
For America, a very good pizzaria.
Almost as original. Italian ran.
Atmosphere: 4
Food: 4
Service: 4
I was baffled by the lack of consideration for families and small children. My family and I were there today at about 1:30 PM on Saturday. The staff did not welcome us in at all. We had a stroller and two children. They immediately demanded that we walk around the tables with our stroller, although the table we wanted was immediately to our right. As I walked my little one to the lavatory, they yelled across the room to say that we would have to order and pay before allowing a 3 year old to use the bathroom. Clearly the rest of my family was settling in with the stroller before ordering.I told them my little one can’t hold it and they commented amongst each other, as my daughter did “the dance”, before finally allowing us. One of two bathrooms was out of service. The other was in service but the toilet paper holder fell off was half off the wall and fell (tile and all) as my toddler reached for paper. After that horrible experience, we walked out. They lost the business of 5 hungry customers that day. Even my toddler said the staff’s behavior was “stinky and rude”. I couldn’t agree more. The staff were Not friendly, inconsiderate, and mindless.
Atmosphere: 1
Service: 1
They took awhile to take our order. It took longer to make the food and in the end they dropped it on the floor.
Atmosphere: 3
Food: 1
Service: 2
When we entered I had my niece get in line as I needed to use the restroom. I was stopped almost immediately and told I was not allowed to use the restroom until I ordered. I pointed out that my niece was in line and I really needed to use the restroom. No budging this employee as she then raised her voice and spoke to me over three other customers that they had a “bathroom” policy. So I didn’t want to embarrass myself or my niece so I managed to wait in line till I ordered AND went all the way through the assembly which took what seemed like forever as my neice had Celiac and had to be sure her order was handled properly. When our pizzas went into the oven I quickly turned to go use the restroom to which I again was embarrassed by the loud voice from behind the counter that informed me I had to now pay for our pizza before I could use the bathroom. At this point I didn’t care what she said because due to a medical condition I now was NOT able to wait. I did respond by saying “no, I will pay when I get back, I’ve waited and now can not” When I returned to the counter to pay, our pizza was sitting on the back counter. As I was trying to now pay the manager (who refused to give me her name) raised her voice at me to inform me that “if I don’t like their policy I could just leave” I tried to calmly and quietly explain the circumstances but was met with her loudly announcing “do not raise your voice and speak to me like this “ really I was just so upset and now getting angry. If my niece did not have autism and was excited to go to this establishment because it was “safe” food on her diet I would have left our food and walked out. I asked to pay and take our pizza to go to which we were told “that would be a good idea”! As we were walking out my niece asked “why was that lady so mean to you?” She wanted to know why people can not use the bathroom unless you pay? I can understand not allowing people to just come and go using the restroom but it was very obvious not to mention I tried to explain while my niece was in line to order. To top it all off, our pizza was basically raw and cold, inedible until we got home and re- cooked it. $42 for 2 raw pizzas, 2 drinks and a whole lot of embarrassing rude service! This was the last time myself or our family visits this establishment . Left a voice mail at corporate to which I have had no response. Advice- go to Mod or use the bathroom before you think about Rise
Atmosphere: 1
Food: 3
Service: 1
Restaurant was very clean and inviting. Employees that take and make your order were very rude. Pizza roll ups were not cooked all the way and still doughy inside. Not much flavor to them either. Only plus was the cheesy garlic bread sticks were good.
Atmosphere: 4
Food: 3
Service: 2
Recommended dishes: New Cheesy Breadsticks
Restaurantji Recommends
Good choice if you want cheese bread
Atmosphere: 3
Food: 3
Service: 4
The products put out are okay, the main concern is the general manager. She chases customers away by being argumentative, rude, unprofessional. She's told customers they couldn't sit in a certain spot because she was working there, even though she wasn't. She argued with a customer about a pizza that a hair was found on. Did she say I'm sorry, can I refire it or refund, nope, let's argue about where the hair came from. Who cares, how about customer service??
Good pizza, definitely worth a try.
Atmosphere: 5
Food: 5
Service: 5
Stopped by tonight. Dough is vegan but they do not have vegan cheese. Definitely no vegan “meat” options but those weren’t referenced in the description.
Clean, delicious pizza
Atmosphere: 5
Food: 5
Service: 5
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