Baskin-Robbins
751 Illinois Rte 59, Bartlett
(630) 213-2340
Recent Reviews
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All there ice cream was soft and tasted okd almost spoiled. They told me that the owners didn't care.
Atmosphere: 1
Food: 1
Service: 2
I like it. Friendly
Had an amazing experience at this location, staff were extremely helpful and got me out of the store within minutes. They have great flavor options, drink options as well as beautiful cakes. Excellent service from the employees.
The girl made the best banana split for me and my kids
Employees were nice and fast.
Went to go get ice-cream today at 8:20 pm and the girl there wasn’t interested in serving us. No hi, hello or any greetings. Husband I got three different flavor cups of ice-cream to go and after check out she just walked away to be on her phone. Didn’t give us a bag to carry. I had to ask for a bag and she just hand me the bag and went back to check her phone. Guess teenager just being a teenager but can use some training.
The man working was frustrated we came to get ice cream at 10:15. He was extremely rude and unprofessional. He filled my cone only half way. The two hot fudge sundaes as well. He was mean, like trying to make us feel guilty for ordering ice cream because he was working alone. My total came to $20.00 for what I ordered and I was jipped. Never will get ice cream here again but sure he will be happy about that. ?
They changed there time ... So I pass by before work at 4:03 closed next day 4:10 closed next day 4:15 closed next day 4:20 open but nothing ready so they're unable to cook any food for you or make any food for you her excuse is oven doesn't work or oven is not on or when working it will take 10 to 15 minutes ... Overcharging She not for this job shes half asleep don't trust her..June/20/2021415am
It says 24 hours open. Came here at 1.45 AM it was closed
They changed there time ... So I pass by before work at 4:03 closed next day 4:10 closed next day 4:15 closed next day 4:20 open but nothing ready so they're unable to cook any food for you or make any food for you her excuse is oven doesn't work or oven is not on or when working it will take 10 to 15 minutes ... Overcharging She not for this job shes half asleep don't trust her..June/20/2021415am
Restaurantji Recommends
Rude staff. Go elsewhere
The man working was frustrated we came to get ice cream at 10:15. He was extremely rude and unprofessional. He filled my cone only half way. The two hot fudge sundaes as well. He was mean, like trying to make us feel guilty for ordering ice cream because he was working alone. My total came to $20.00 for what I ordered and I was jipped. Never will get ice cream here again but sure he will be happy about that. ?
Service was very unpleasant for such a simple order
Ice cream was not very good.
So my door dash delivers from this location. And I order at least once a week. Now every single time I order they always mess it up. They always mess up one of the flavors, and absolutely never give me my toppings. I handle it with Doordash but every time I try to call to ask them what happened and why they don't read my order right they refuse to answer the phone. They need new staff. Because apparently the ones they have on the night crew are incompetent.
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