All there ice cream was soft and tasted okd almost spoiled. They told me that the owners didn't care.
Atmosphere: 1
Food: 1
Service: 2
Vannareth Son
I like it. Friendly
amelia moore
Had an amazing experience at this location, staff were extremely helpful and got me out of the store within minutes. They have great flavor options, drink options as well as beautiful cakes. Excellent service from the employees.
Amelia M.
Had an amazing experience at this location, staff were extremely helpful and got me out of the store within minutes. They have great flavor options, drink options as well as beautiful cakes. Excellent service from the employees.
Diane Aviles
The girl made the best banana split for me and my kids
M. J.M M.J.M
Employees were nice and fast.
Khusbu Patel
Went to go get ice-cream today at 8:20 pm and the girl there wasn’t interested in serving us. No hi, hello or any greetings. Husband I got three different flavor cups of ice-cream to go and after check out she just walked away to be on her phone. Didn’t give us a bag to carry. I had to ask for a bag and she just hand me the bag and went back to check her phone. Guess teenager just being a teenager but can use some training.
Nat Tillie
The man working was frustrated we came to get ice cream at 10:15. He was extremely rude and unprofessional. He filled my cone only half way. The two hot fudge sundaes as well. He was mean, like trying to make us feel guilty for ordering ice cream because he was working alone. My total came to $20.00 for what I ordered and I was jipped. Never will get ice cream here again but sure he will be happy about that. ?
Lenny C
They changed there time ... So I pass by before work at 4:03 closed next day 4:10 closed next day 4:15 closed next day 4:20 open but nothing ready so they're unable to cook any food for you or make any food for you her excuse is oven doesn't work or oven is not on or when working it will take 10 to 15 minutes ... Overcharging She not for this job shes half asleep don't trust her..June/20/2021415am
Sandeep K Davuluri
It says 24 hours open. Came here at 1.45 AM it was closed
They changed there time ... So I pass by before work at 4:03 closed next day 4:10 closed next day 4:15 closed next day 4:20 open but nothing ready so they're unable to cook any food for you or make any food for you her excuse is oven doesn't work or oven is not on or when working it will take 10 to 15 minutes ... Overcharging She not for this job shes half asleep don't trust her..June/20/2021415am
caleb
Rude staff. Go elsewhere
Andreea P.
If u want to be treated with disrespect and less than a human!! Than be my guest and come to this location. I only came here cuz it's closest 1 to streamwood that's open 24/7. And I love ice cream and cappuccino blasts late nights or early in the mornings. (I wrote other bad reviews but I see there taken down on my other account on google that I originally wrote the review. )That's not stoping me from saying the truth!!! 3bad experiences since I been coming here this summer at this location after the last 1 with my cappuccino blast probably never gonna come here again or not pay 1st until I get my dessert. And see what it looks like 1st. That's what I should of done. But anyways....around September 2020 around 1am I come here to get a large cappuccino blast like I always do and I been getting cappuccino blasts for 2yrs now so I think I would know how it's supposed to look like so I get my blast and I tell him hey this is not how it's supposed to look like it's all watery. ?? And he said no that's how there supposed to look like. And I was explaining to him even Bartlett location I been coming months and I never got like this this is disgusting. And he looked annoyed and very disrespectful arguing with me about it when he could of just made a fresh 1! I told him I don't want this can u make me another 1? Or just ad more ice cream to this 1 cuz it's supposed to be thick not like I'mDrinking a shake or even thinner than that so I can't see what he's doing since it's drive thru only at this location. So he hands it to me I set it down in my cup holder don't look at it cuz I don't even want to deal with somebody like that ever again so I just go home n I live 5min away and I see in lights and open the lid n really see how it looks like wow ,,,so instead of adding more ice cream like I asked he added ice?? Wtf? That's disgusting and it's not even blended it's in chunks as u can see with these pics I posted. It's not even drinkable!!! Not just that but it didn't taste creamy and refreshing like a cappuccino blast is supposed to taste!!! I ended up throwing it in the garbage what a waste of money! If these people don't like there job they shouldn't be working here!! Plain and simple cuz I doubt they would drink or eat what they give to customers . I should of asked him ..would u drink this? If u ordered a cappuccino blast from a baskin Robbins and they told u this is how it's made ??? Would u drink this n take it anyways?? Like rude employees and like on purpose they do this cuz there's a correct way to everything they chose the bad way /lazy way cuz they hate there job or they hate people I don't know which 1it is cuz don't make sense why they do this. "They should think bout treat others how u want to be treated" also the fact he was arguing with me I had to explain to him for 5min or so why I don't want this looking way it is basically and just very rude and unprofessional. He shouldn't be working there if he's so hateful and can't make a whole new cappuccino blast when it's not even busy and he has nothing to do anyways !!! O and he kept talking to me as if I'm d*** or I don't know what a cappuccino blast is supposed to look like.But this location also gave me the wrong flavor ice cream when I repeated what 2flavors for like 15times the lady on speaker acknowledged and I come home I open my quarts 1 is correct flavor other 1 is vanilla pecan which I ordered Oreo n lady confirmed it so why she give me vanilla pecan?? Makes no sense!!! I hate vanilla pecan a n flavor!The 3rd incident at this location is ordering a quart and not having it PACKED ALL THE WAY DOWN it wasn't even filled to the top like it's supposed to be filled!!!!But the worst experience by far is the guy that was night shift that da
It Is I Me
The man working was frustrated we came to get ice cream at 10:15. He was extremely rude and unprofessional. He filled my cone only half way. The two hot fudge sundaes as well. He was mean, like trying to make us feel guilty for ordering ice cream because he was working alone. My total came to $20.00 for what I ordered and I was jipped. Never will get ice cream here again but sure he will be happy about that. ?
Cheesecake Chris
Service was very unpleasant for such a simple order
All there ice cream was soft and tasted okd almost spoiled. They told me that the owners didn't care.
Atmosphere: 1
Food: 1
Service: 2
I like it. Friendly
Had an amazing experience at this location, staff were extremely helpful and got me out of the store within minutes. They have great flavor options, drink options as well as beautiful cakes. Excellent service from the employees.
Had an amazing experience at this location, staff were extremely helpful and got me out of the store within minutes. They have great flavor options, drink options as well as beautiful cakes. Excellent service from the employees.
The girl made the best banana split for me and my kids
Employees were nice and fast.
Went to go get ice-cream today at 8:20 pm and the girl there wasn’t interested in serving us. No hi, hello or any greetings. Husband I got three different flavor cups of ice-cream to go and after check out she just walked away to be on her phone. Didn’t give us a bag to carry. I had to ask for a bag and she just hand me the bag and went back to check her phone. Guess teenager just being a teenager but can use some training.
The man working was frustrated we came to get ice cream at 10:15. He was extremely rude and unprofessional. He filled my cone only half way. The two hot fudge sundaes as well. He was mean, like trying to make us feel guilty for ordering ice cream because he was working alone. My total came to $20.00 for what I ordered and I was jipped. Never will get ice cream here again but sure he will be happy about that. ?
They changed there time ... So I pass by before work at 4:03 closed next day 4:10 closed next day 4:15 closed next day 4:20 open but nothing ready so they're unable to cook any food for you or make any food for you her excuse is oven doesn't work or oven is not on or when working it will take 10 to 15 minutes ... Overcharging She not for this job shes half asleep don't trust her..June/20/2021415am
It says 24 hours open. Came here at 1.45 AM it was closed
Restaurantji Recommends
They changed there time ... So I pass by before work at 4:03 closed next day 4:10 closed next day 4:15 closed next day 4:20 open but nothing ready so they're unable to cook any food for you or make any food for you her excuse is oven doesn't work or oven is not on or when working it will take 10 to 15 minutes ... Overcharging She not for this job shes half asleep don't trust her..June/20/2021415am
Rude staff. Go elsewhere
If u want to be treated with disrespect and less than a human!! Than be my guest and come to this location. I only came here cuz it's closest 1 to streamwood that's open 24/7. And I love ice cream and cappuccino blasts late nights or early in the mornings. (I wrote other bad reviews but I see there taken down on my other account on google that I originally wrote the review. )That's not stoping me from saying the truth!!! 3bad experiences since I been coming here this summer at this location after the last 1 with my cappuccino blast probably never gonna come here again or not pay 1st until I get my dessert. And see what it looks like 1st. That's what I should of done. But anyways....around September 2020 around 1am I come here to get a large cappuccino blast like I always do and I been getting cappuccino blasts for 2yrs now so I think I would know how it's supposed to look like so I get my blast and I tell him hey this is not how it's supposed to look like it's all watery. ?? And he said no that's how there supposed to look like. And I was explaining to him even Bartlett location I been coming months and I never got like this this is disgusting. And he looked annoyed and very disrespectful arguing with me about it when he could of just made a fresh 1! I told him I don't want this can u make me another 1? Or just ad more ice cream to this 1 cuz it's supposed to be thick not like I'mDrinking a shake or even thinner than that so I can't see what he's doing since it's drive thru only at this location. So he hands it to me I set it down in my cup holder don't look at it cuz I don't even want to deal with somebody like that ever again so I just go home n I live 5min away and I see in lights and open the lid n really see how it looks like wow ,,,so instead of adding more ice cream like I asked he added ice?? Wtf? That's disgusting and it's not even blended it's in chunks as u can see with these pics I posted. It's not even drinkable!!! Not just that but it didn't taste creamy and refreshing like a cappuccino blast is supposed to taste!!! I ended up throwing it in the garbage what a waste of money! If these people don't like there job they shouldn't be working here!! Plain and simple cuz I doubt they would drink or eat what they give to customers . I should of asked him ..would u drink this? If u ordered a cappuccino blast from a baskin Robbins and they told u this is how it's made ??? Would u drink this n take it anyways?? Like rude employees and like on purpose they do this cuz there's a correct way to everything they chose the bad way /lazy way cuz they hate there job or they hate people I don't know which 1it is cuz don't make sense why they do this. "They should think bout treat others how u want to be treated" also the fact he was arguing with me I had to explain to him for 5min or so why I don't want this looking way it is basically and just very rude and unprofessional. He shouldn't be working there if he's so hateful and can't make a whole new cappuccino blast when it's not even busy and he has nothing to do anyways !!! O and he kept talking to me as if I'm d*** or I don't know what a cappuccino blast is supposed to look like.But this location also gave me the wrong flavor ice cream when I repeated what 2flavors for like 15times the lady on speaker acknowledged and I come home I open my quarts 1 is correct flavor other 1 is vanilla pecan which I ordered Oreo n lady confirmed it so why she give me vanilla pecan?? Makes no sense!!! I hate vanilla pecan a n flavor!The 3rd incident at this location is ordering a quart and not having it PACKED ALL THE WAY DOWN it wasn't even filled to the top like it's supposed to be filled!!!!But the worst experience by far is the guy that was night shift that da
The man working was frustrated we came to get ice cream at 10:15. He was extremely rude and unprofessional. He filled my cone only half way. The two hot fudge sundaes as well. He was mean, like trying to make us feel guilty for ordering ice cream because he was working alone. My total came to $20.00 for what I ordered and I was jipped. Never will get ice cream here again but sure he will be happy about that. ?
Service was very unpleasant for such a simple order