Issa's Venezuelan Restaurant

you accepted a delivery and cancelled three minutes close to delivery. how horrible

Atmosphere: 1

Food: 1

Service: 1

I would like them to make a filter among their collaborators, especially the Mr. who I imagine is the manager of the establishment who with his terrible and bad energy makes such an unpleasant atmosphere from the entrance, the last times I have bought There I have placed my pick-up orders for the same reason and the same man in a few words demands a tip from me when he is not even providing me with a service, as I must see many with disproportionate discontent. Of the rest, I love the pavilion empanadas and the banana and cheese mechada. I hope they take action on the matter as soon as possible!

Food: 3

Service: 1

Very good service and good food.

Atmosphere: 5

Food: 5

Service: 5

This place is a hidden gem. Warm and welcoming staff, great plates and options to choose from and the Chicha is a must!

Atmosphere: 5

Food: 5

Service: 5

Poor quality service. Not coming back

Atmosphere: 3

Food: 3

Service: 1

I love it I recommend them

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Arepa Viuda, Picada, Arepa de Perico, Hamburguesa Doble de Pollo Y Chuleta, Mechada Plátano Y Queso Shredded Meat Plantain and Cheese

Bad service. Zero friendliness, they serve you with a bad face and in a rude manner. The food was good, but with service like this it doesn't make me come back... I was talking to some friends about this and apparently this place is famous for bad service, I hope they can improve.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Empanada and Pastelitos

Really super cool, very very delicious food and very nice and friendly service ???

Atmosphere: 5

Food: 5

Service: 5

Horrible attention to a disaster, lack of respect, he believes he is the last Coca-Cola in the desert

Atmosphere: 1

Service: 1

Went to dinner there, for starters, the waitress barely spoke English. However I didn’t have an issue since she was really trying to communicate and used her phone to translate. A+ to her for not letting the language barrier prevent me from ordering. I ordered a beef empanada and 2 pastelito (one beef one chicken). I received a chicken empanada and 2 beef pastelitos. Overall I guess that didn’t really matter since they basically were the same thing (the deep fried breading tasted the same). The issue I had is that the pastelito was very cold in the middle. It’s obvious the food isn’t fresh and they take it out of the freezer and deep fry it (which they couldn’t even do correctly). I’m hoping at the very least it’s made there and not bought frozen and sold.

Atmosphere: 2

Food: 2

Service: 5

So amazing! We have been on the hunt for a good arepa and now we have a new go-to!

Atmosphere: 5

Food: 5

Service: 5

Mr. Jesus attended us, super attentive, the empanadas were very good, the ones with mechadas have a lot of meat. I recommend them when I return to Illinois, I would go to this place without thinking twice.

Parking: It is broad

Atmosphere: 5

Food: 5

Service: 5

Very delicious food and very good service, the truth is, the best in Chicago??

Atmosphere: 5

Food: 5

Service: 5

Excellent food and service, the best in Chicago!!??

Atmosphere: 5

Food: 5

Service: 5

Horrible customer service, the waitresses or one of the managers think they are the latest Coca-Cola, they want to treat people as if they gave you things but I will never go back